| 期刊論文| 1. | Taylor, C. R.、Hepworth, J. T.、Buerhaus, P. I.、Dittus, R.、Speroff, T.(2007)。Effect of crew resource management on diabetes care and patient outcomes in an inner-city primary care clinic。Quality and Safety in Health Care，16(4)，244-247。   | | 2. | Haller, G.、Garnerin, P.、Morales, M.、Pfister, R.、Berner, M.、Irion, O.、Kern, C.、Clergue, F.(2008)。Effect of crew resource management training in a multidisciplinary obstetrical setting。International Journal of Quality in Health Care，20(4)，254-263。 | | 3. | Orial, D. M.(2006)。Crew resource management applications in healthcare organizations。Journal of Nursing Administration，36(9)，402-406。 | | 4. | McGreevy, M.、Otten, T.(2007)。Briefing and debriefing in the operating roomusing fighter pilot crew resource management。Journal of the American College of Surgeons，205(1)，169-176。 | | 5. | McGreevy, J.、Otten, T.、Poggi, M.、Robinson, C.、Castaneda, D.、Wade, P.(2006)。The Challenge of Changing Roles and Improving Surgical Care Now: Crew Resource Management Approach。The American Surgeon，72(11)，1082-1087。 | 圖書| 1. | Kotter, John P.、Cohen, Dan S.(2002)。The Heart of Change: Real-Life Stories of How People Change Their Organization。Harvard Business School Press。 | |