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題名:The Willingness of Tourists to Revisit the East Coast National Scenic Area in Taiwan
書刊名:International Journal of Electronic Customer Relationship Management
作者:Huang, Wan-tranChen, Yung-kunHsieh, TsuifangHo, Hsing-fen
出版日期:2009
卷期:3:2
頁次:頁149-166
主題關鍵詞:Leisure and recreation attractionExpectationSatisfactionRevisiting willingnessImportance-performance analysisIPACustomer relationship management
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:15
期刊論文
1.Middleton, Victor T. C.(1989)。Marketing Implications for Attractions。Tourism Management,10(3),229-232。  new window
2.Martilla, John A.、James, John C.(1997)。Importance-Performance Analysis。Journal of Marketing,41(1),77-79。  new window
3.Schreyer, R. S.、Roggenbuck, J. W.(1978)。The Influence of Experience Expectation on Crowding Perceptions and Social-Psychological Carrying Capacities。Leisure Sciences,1(4),373-394。  new window
4.Oliver, Richard L.(1981)。Measurement and evaluation of satisfaction processes in retail settings。Journal of Retailing,57(3),25-48。  new window
圖書
1.Smith, S. L. J.(1996)。Recreation Geography。Longman。  new window
其他
1.Beaman, M.J.(1999)。The result of a search for performance-importance (AGA) literature for 1977 to 1997 that is published。  new window
2.Blake, B. F., Schrader, L. F. and James, W. L.(1978)。New tools for marketing research: the action grid。  new window
3.Chen, C. F. and Yuan, S. H.(2005)。The study on relation model of tourists, behavior at art site of railway warehouse: Tamsui。  new window
4.Chun, F. C.(2003)。A study on the relationship of tourism attraction and media marketing in the urban tourism - an illustration of Taichung City。  new window
5.Dawson, C. P. and Buerger, R. B.(1992)。Importance-performance analysis: congruity/disparity between charter boat captains and customers。  new window
6.Engel, J. E., Blackwell, R. D. and Kollat, D. T.(1993)。Consumer Behavior。  new window
7.Havitz, M. E., Twynam, G. D. and DeLorenzo, J. M.(1991)。Importance-performance analysis as a staff evaluation tool。  new window
8.Lin, Y. C.(2005)。The relationships among the popularity of tourist attractions. Quality of service, customer satisfaction and customer loyalty - a case study of the international Sanyi Wood Sculpture Festival。  new window
9.Steele, R. J. and Fletcher, J. E.(1991)。Use of paired management action grids for ease in depicting differences between users' and managers' perceptions of problems。  new window
10.Wu, H. C., Huan, T. C. and Chiu, T. L.(2004)。The study of travel motivation, expectation, satisfaction and willingness to revisit of Yushan National Park visitors。  new window
 
 
 
 
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