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題名:電視關鍵字廣告對消費者上網搜尋與點擊行為效果探究
書刊名:創新與管理
作者:江義平 引用關係孫良慧
作者(外文):Chiang, I-pingSun, Liang-hui
出版日期:2013
卷期:10:1
頁次:頁23-49
主題關鍵詞:電視關鍵字廣告點擊行為搜尋行銷網路行銷TV keyword adsClick-through behaviorSearch marketingInternet marketing
原始連結:連回原系統網址new window
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  • 共同引用共同引用:0
  • 點閱點閱:33
電視一直是廣告主在行銷商品與服務時最常使用的媒體,而隨著網路時代的來臨,為了更廣泛的接觸到消費群,廣告主在選擇行銷時的廣告媒介也開始考慮利用網路來當作行銷的手段。廣告主將電視廣告與關鍵字廣告結合成新的整合行銷手法電視關鍵字廣告。本研究旨在探討此種新行銷手法是否其有好的廣告效益。本研究分為兩個部份進行分析:(1)探討消費者接收電視關鍵字廣告後的廣告知覺、態度、搜尋動機、行銷活動、選購性商品、廣告中的商品與服務是否影響上網搜尋意願的程度,(2)不同的搜尋意願對點擊搜尋結果連結、點擊官方網站連結行為的差異。研究發現當消費者對廣告中的內容認知程度愈高時,搜尋意願也會愈高,而消費者對電視關鍵字廣告之正向知覺、關鍵字功利性知覺,以及搜尋動機在研究中卻不會提升消費者接收廣告後的搜尋意願,也證實消費者的品牌偏好與網路服務確實會影響搜尋意願,但廣告中有行銷活動、商品為選購品卻不會影響,本研究根據這些研究結果給予廣告主與學術界在推出商品與服務行銷廣告時的建議。
Television advertising and internet advertising are popular forms of media with which marketers promote their products or services. Marketers want to increase brand, products and services awareness. They also hope their potential customers have positive feelings towards their products and are willing to buy their products. To convey consistent messages, they integrate TV ads and keyword ads. We call the new type of ads ”TV keyword advertising.” However, it is hard to measure by survey whether consumers search or click on the keywords after they watch TV keyword ads, so we recorded respondents' search and click behavior. Our research objectives include the following findings: (1) a difference in consumer attitude, feelings, search motivation, promotions, selective goods, web service and brand preference, and (2) a search intention and difference in click behavior.Research reveals that when consumers have strong cognition to advertisement content, they are also more willing to search the keywords. However, the positive feelings, utility feelings, and search motivation toward the TV keyword advertising will not increase customers' willingness to search the keywords. Apart from this, we also verified control variable: web service does impact their willingness to search the keywords, but campaign and selective goods do not. Based on the findings, we provide marketing advice to advertisers and researchers.
期刊論文
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17.Dijkstra, M.、Buijtels, E. J. J. M. J.、Raaij, W. F.(2005)。Separate and Joint Effects of Medium Type on Consumer Responses: A Comparison of Television, Print and Internet。Journal of Business Research,58,377-386。  new window
18.Ducoffe, Robert H.(1995)。How consumers assess the value of advertising。Journal of Current Issues and Research in Advertising,17(1),1-18。  new window
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21.Shimp, Terence A.(1981)。Attitude toward the ad as a mediator of consumer brand choice。Journal of Advertising,10(2),9-48。  new window
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27.Wolfinbarger, Mary F.、Gilly, Mary C.(2003)。ETailQ: dimensionalizing, measuring and predicting etail quality。Journal of Retailing,79(3),183-198。  new window
28.Hennig-Thurau, Thorsten、Gwinner, Kevin P.、Walsh, Gianfranco、Gremler, Dwayne D.(2004)。Electronic Word-of-Mouth via Consumer-Opinion Platforms: What Motivates Consumers to Articulate Themselves on the Internet?。Journal of Interactive Marketing,18(1),38-52。  new window
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會議論文
1.Jansen, B. J.、Spink, A.(2007)。The Effect on Click-through of Combining Sponsored and Non-sponsored Search Engine Results in a Single Listing。2007 Workshop on Sponsored Search Auctions。  new window
2.Rose, D. E.、Levinson, D.(2004)。Understanding User Goals in web Search。The Meeting of The 13th International Conference on World Wide Web。  new window
學位論文
1.賴怡君(2009)。引導式行銷對年輕閱聽人記憶效果影響之探討(碩士論文)。國立交通大學。  延伸查詢new window
圖書
1.Busch, P. S.、Houston, M. J.(1985)。Marketing: Strategic Foundations。R. D. Irwin。  new window
2.Jugenheimer, D. W.、White, G. E.(1991)。Basic Advertising。Cincinnati, Ohio:South-Western。  new window
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7.Hilbe, J. M.(2009)。Logistic Regression Models。Boca Raton:Chapman & Hall:CRC Press。  new window
8.Barnes, J. G.(2001)。Secrets of Customer Relationship Management: It's All about How You Make Them Feel。New York:McGraw-Hill。  new window
其他
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2.TNS模範市場研究公司(2008)。「請上網搜尋:XXX」,關鍵字電視廣告效用高,http://www.tns-global.com.tw/, 2010/05/05。  延伸查詢new window
3.Microsoft Digital Advertising Solutions(2007)。網路、電視、出版媒體研究調查,http://advertising.microsoft.com/taiwan/research? Adv_ResearchReportID=604, 2010/05/05。  new window
4.Interactive Advertising Bureau(2010)。IAB Internet Advertising Revenue Report - 2009 Full-Year Results,http://www.iab.net/media/file/IAB-Ad-Revenue-Full-Year-2009.pdf, 2010/05/20。  new window
5.America Marketing Association(2010)。廣告的定義,http://www.marketingpower.com/layouts/Dictionary.aspx?dLetter=A, 2010/05/05。  new window
6.中華商報(2009)。中國線上遊戲公司走向海外,http://enewspaper.chinesebiznews.com/enews/business—news—94 103109/pdfCBN_94_06.pdf, 2010/05/21。  延伸查詢new window
7.中時電子報(2009)。Google加碼台灣推免費網路廣告專案,http://tech.chinatimes.com/2007Cti/2007Cti-News/Inc/2007cti-news-Tech-inc/Tech-Content/0,4703,12050902+122009103000290,OO.html, 2010/05/20。  new window
8.Yahoo!奇摩(2010)。什麼是關鍵字廣告,http://tw.emarketing.yahoo.com/ysm/product-intro.php, 2010/05/05。  new window
9.Yahoo!奇摩(2009)。每月關鍵字廣告搜尋量,http://tw.emarketing.yahoo.com/ysm/market-share.php, 2010/05/05。  new window
10.Yahoo!奇摩(2008)。HSBC成功案例,http://tw.emarketing.yahoo.com/ysm/case/p 11 .html, 2010/05/05。  new window
11.尼爾森行銷研究顧問公司(2009)。五大媒體廣告量營收,http://tw.cn.nielsen.com/site/news20100128.shtml, 2010/05/05。  延伸查詢new window
12.尼勝森行銷研究顧問公司(2008)。2008上半年台灣五大媒體廣告量,http://tw.cn.acnielsen.com/site/news20080827.shtml, 2010/05/05。  延伸查詢new window
13.台灣網路資訊中心(2010)。2010年2月12日止台灣寬頻網路使用調查,http://www.twnic.net.tw/download/200307/200307index.shtml, 2010/05/05。  延伸查詢new window
14.台北市網際網路廣告暨媒體經營協會(2008)。2008台灣整體網路廣告市場總量記者會會後新聞稿及簡報内容,http://www.iama.org.tw/03events_01news_content.asp?nno=16, 2010/05/05。  延伸查詢new window
15.中華徵信所企業股份有限公司(2010)。先進國家新指標網路普及率,http://www.credit.com.tw/newweb/Market/weekly/index.cfm?sn=46, 2010/05/20。  延伸查詢new window
16.創市際市場研究顧問(2010)。IX Survey線上市場研究整合系統,http://news.ixresearch.com/?page_id=52, 2010/05/21。  延伸查詢new window
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18.創市際市場研究顧問(2008)。台灣網路使用概況,http://www.insightxplorer.com/specialtopic/crossmedia_200809.html, 2010/05/21。  延伸查詢new window
19.國家通訊傳播委員會(2010)。有線電視電視訂戶數已高達498萬戶,http://www.ncc.gov.tw/chinese/news_detail.aspx7site_content_sn= 1139&is_history=0&pages:=0&sn_f= 14041, 2010/05/05。  new window
圖書論文
1.Lutz, Richard J.、MacKenzie, Scott B.、Belch, George E.(1983)。Attitude toward the Ad as a mediator of advertising effectiveness: Determinants and consequences。Advances in Consumer Research。Ann Arbor, MI:Association for Consumer Research。  new window
2.Chin, Wynne W.(1998)。The partial least squares approach for structural equation modeling。Modern Methods for Business Research。Lawrence Erlbaum Associates, Inc.。  new window
 
 
 
 
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