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題名:Evaluation of System Reliability of Electronic Transaction in Commercial Banks
書刊名:工業工程學刊
作者:林義貴周賢昌陳勝強
作者(外文):Lin, Yi-kueiChou, Hsien-chang, Sheng-chiang
出版日期:2012
卷期:29:5
頁次:頁324-336
主題關鍵詞:電子交易商業銀行多階流量網路系統可靠度遞迴不交集法Electronic transactionBankMulti-state flow networkMFNSystem reliabilityrecursive Sum of disjoint productRSDP
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:2
  • 點閱點閱:29
This article is mainly to utilize the flow network analysis to calculate the system reliability, so as to assess the service quality of electronic transactions conducted by commercial banks. Banks rely on telecommunication networks leased from telecommunication companies for electronic transaction services. The telecommunication company offers the steady telecommunication network, which is one of the key factors of influencing the electronic transaction service of the bank. In this article, one of the top three banks in Taiwan is taken for case study. The multi-state flow network and the recursive sum of disjoint product algorithm are used to calculate the system reliability, and explore its relationship with the remote branches’ demand. The use of multi-state flow network for system reliability analysis to assess the service quality of commercial banks’ electronic transactions can make the important reference indicator of network structure of serving for planning the commercial bank in the future.
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