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題名:
An Operator Scheduling Model for Logistics Service Providers
書刊名:
工業工程學刊
作者:
侯建良
/
楊士霆
/
陳志源
作者(外文):
Hou, Jiang-liang
/
Yang, Shih-ting
/
Chen, Chih-yuan
出版日期:
2012
卷期:
29:8
頁次:
頁544-558
主題關鍵詞:
物流作業管理
;
人員排班
;
作業績效
;
Logistics and operations management
;
Operator scheduling
;
Operator fitness
;
Performance management
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
排除自我引用:0
共同引用:
4
點閱:22
In order to enhance the performance of logistics services, managers of a distribution center (DC) or a third-party logistics service provider (LSP) have to increase the efficiency of the shop floor operations via operator performance management and operator scheduling. Traditionally, DC managers usually make decisions related to operator scheduling on the basis of their expertise without a systematic approach and, thus, inappropriate operator scheduling solutions might be generated. To solve the issues of the traditional decision-making approach for operator scheduling, this study proposes an algorithm for logistics operator scheduling on the purpose of assignment of high-efficiency operators to the corresponding logistics activities. The proposed model can be divided into two main modules, namely operator fitness determination (OFD) and logistics operator recommendation (LOR) modules. In advance of operator scheduling, the daily operation requirements are acquired to estimate the required operation time and number of operators. After that, the appropriate logistics operators for specific operations (i.e. operator fitness) can be obtained via OFD module. Based on the historical operation performance of operators and using the Hungarian method, the operator scheduling solution can be generated via LOR module. In addition to the proposed algorithm, an operator scheduling system for LSPs is developed to automatically generate suggestions for logistic operator scheduling. A real-world case is used to evaluate performance of the proposed model and system. As a whole, DC managers can systematically make decisions related to operator scheduling via the proposed model and system and effectively assign appropriate operators to the corresponding logistics activities.
以文找文
期刊論文
1.
Bard, J. F.、Binici, C.、deSilva, A. H.(2003)。Operator scheduling at the United States postal service。Computers and Operations Research,30(5),745-771。
2.
Chen, M. C.、Huang, C. L.、Chen, K. Y.、Wu, H. P.(2005)。Aggregation of orders in distribution centers using data mining。Expert System with Applications,28(3),453-460。
3.
Chen, Z. L.、Pundoor, G.(2006)。Order assignment and scheduling in a supply chain。Computers and Operations Research,54(3),555-572。
4.
Cheng, Y. H.、Tsai, Y. L.(2009)。Factors influencing shippers to use multiple country consolidation services in international distribution centers。International Journal of Production Economics,122(1),77-88。
5.
Chu, P. C.、Beasley, J. E.(1997)。A genetic algorithm for the generalized assignment problem。Computers and Operations Research,24(1),17-23。
6.
Hollis, B. L.、Forbes, M. A.、Douglas, B. E.(2006)。Vehicle routing and crew scheduling for metropolitan mail distribution at Australia Post。European Journal of Operational Research,173(1),133-150。
7.
Jane, C. C.、Laih, Y. W.(2005)。A clustering algorithm for item assignment in a synchronized zone order picking system。European Journal of Operational Research,166(2),489-496。
8.
Marasco, A.(2008)。Third-party logistics: a literature review。International Journal of Production Economics,113(1),127-147。
9.
Smunt, T. L.、Watts, C. A.(2003)。Improving operations planning with learning curves: overcoming the pitfalls of messy shop floor data。Journal of Operations Management,21(1),93-107。
10.
Sonja, P. L.(2001)。Personnel selection fuzzy model。International Transactions in Operational Research,8(1),89-105。
11.
Wang, F.、Wang, H.、Shen, J.(2006)。Modeling and solving for railway crew scheduling problem。Intelligent Control and Automation,2,8621-8624。
12.
Zwick, T.(2004)。Employee participation and productivity。Labour Economics,11(6),715-740。
13.
侯建良、張力元(20020900)。Connecting Small and Medium Enterprises to the Global Market Via the Global Logistics Service Chain--Sector Analyses and Case Studies。工業工程學刊,19(5),75-87。
14.
顏上堯、Tang, Tun-Tai、杜宇平(2002)。Optimal Construction of Airline Individual Crew Pairings。Computers & Operations Research,29(4),341-363。
15.
Krakovics, F.、Leal, J. E.、Mendes, P. Jr.、Santos, R. L.(2008)。Defining and Calibrating Performance Indicators of a 4PL in the Chemical Industry in Brazil。International Journal of Production Economics,115(2),502-514。
16.
Gamache, M.、Hertz, A.、Ouellet, J. O.(2007)。A Graph Coloring Model for a Feasibility Problem in Monthly Crew Scheduling with Preferential Bidding。Computers and Operations Research,34(8),2384-2395。
17.
Kruskal, W. H.、Wallis, W. A.(1952)。Use of ranks in one-criterion variance analysis。Journal of the American Statistical Association,47(260),583-621。
18.
Petersen, Charles. G.、Aase, Gerald(2004)。A Comparison of Picking, Storage, and Routing Policies in Manual Order Picking。International Journal of Production Economics,92(1),11-19。
會議論文
1.
Han, N.、Ji, X. J.(2009)。The study on performance evaluation based on AHP-fuzzy。Proceedings of the 8th International Conference on Machine Learning and Cybernetics,(會議日期: 2009, Jul.12-15)。Baoding, Hebei。2750-2753。
2.
Jun, X.、Qi, Z.(2006)。Entropy evaluation model of enterprises performance based on supply chain management theory。Proceedings of 2006 Asia-Pacific Conference on Services Computing,(會議日期: 2006, Dec.12–15)。GuangZhou, China。635-639。
3.
Wang, Y.、Guo, Y. Z.、Zeng, J. C.(2006)。A study of logistics system model based on multi-agent。2006 IEEE International Conference on Service Operations and Logistics, and Informatics,(會議日期: 2006, Jun.21–23)。Shanghai, China。829-832。
學位論文
1.
Chen, D. C.(2005)。A Study of Logistics Distribution Problem under Real-time Information(碩士論文),Taichung, Taiwan。
2.
Chih, L. H.(2002)。A Technique Research on the Product Replenishment Model(碩士論文),New Taipei City, Taiwan。
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