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題名:網路原生商店平臺服務之研究
書刊名:電子商務研究
作者:楊美雪 引用關係陳乃慈邱于平 引用關係
作者(外文):Yang, Mei-hsuehChen, Nai-tzuChiu, Yu-ping
出版日期:2013
卷期:11:3
頁次:頁311-330
主題關鍵詞:網路原生商店顧客支援服務促銷資訊購買意圖Original clothing online storeCustomer support servicesPromotional informationPurchase intention
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:18
期刊論文
1.Wang, F.、Head, M.(2007)。How Can the Web Help Build Customer Relationships? An Empirical Study on E-tailing。Information and Management,44(2),115-129。  new window
2.Chang, H. H.、Wang, H. W.(2011)。The Moderating Effect of Customer Perceived Value on Online Shopping Behavior。Online Information Review,35(3),333-359。  new window
3.Chang, C. C.、Chin, Y. C.(2011)。Comparing Consumer Complaint Responses to Online and Offline Environment。Internet Research,21(2),124-137。  new window
4.Chu, J.、Arce-Urriza, M.、Cebollada-Calvo, J. J.、Chintagunta, P.K.(2010)。An Empirical Analysis of Shopping Behavior across Online and Offline Channels for Grocery Products: The Moderating Effects of Household and Product。Characteristics, Journal of Interactive Marketing,24(4),251-268。  new window
5.Berthon, P.、Hulbert, J. M.、Pitt, L. F.(1999)。Brand Management Prognostications。Sloan Management Review,40(2),53-65。  new window
6.Grewal, D.、Janakiraman, R.、Kalyanam, K.、Kannan, P. K.、Ratchford, B.、Song, R.、Tolerico, S.(2010)。Strategic Online and Offline Retail Pricing: A Review and Research Agenda。Journal of Interactive Marketing,24(2),138-154。  new window
7.Lii, D. Y. S.、Lee, M.(2005)。Consumers' evaluations of online reference price advertisement。International Journal of Commerce and Management,15(2),101-112。  new window
8.Bansal, H. S.、McDougall, G. H. G.、Dikolli, S. S.、Sedatole, K. L.(2004)。Relating e-Satisfaction to Behavioral Outcomes: An Empirical Study。Journal of Services Marketing,18(4),290-302。  new window
9.Vesanen, J.(2007)。What Is Personalization? A Conceptual Framework。European Journal of Marketing,41(5/6),409-418。  new window
10.Verton, D.(2001)。Churn。Computerworld,35(6),50。  new window
11.Simonson, I.(2005)。Determinants of Customer’s Responses to Customized Offers: Conceptual Framework and Research Propositions。Journal of Marketing,69(1),32-45。  new window
12.Huang, J. H.、Chang, C. T.、Chen, Y. H.(2005)。Perceived Fairness of Pricing on the Internet。Journal of Economic Psychology,26(3),343-361。  new window
13.Yousafzai, S. Y.、Pallister, J. G.、Foxall, G. R.(2004)。Strategies for Building and Communicating Trust in Electronic Banking。Psychology & Marketing,22(2),181-200。  new window
14.Alexandros, K.、Pelagia, B.、Despina, P.(2006)。Secure e-Invoicing Based on Web Services。Electron Commerce Research,6(3),337-353。  new window
15.Lee, E. J.、Park, J. K.(2009)。Online Service Personalization for Apparel Shopping。Journal of Retailing and Consumer Services,16(2),83-91。  new window
16.Ailawadi, K. L.、Lehmann D. R.、Neslin S. A.(2001)。Market Response to a Major Change in the Marketing Mix: Learning from Procter & Gamble'€™s Value Pricing Strategy。Journal of Marketing,65(1),44-61。  new window
17.Hoffman, D. L.、Novak, T. P.、Chatterjee, P.(1995)。Commercial Scenarios for the Web: Opportunities and Challenges。Journal of Computer Mediated Communication,1(3),1-20。  new window
18.Ansari, A.、Essengaier, S.、Kohli, R.(2000)。Internet recommendation systems。Journal of Marketing Research,37(3),363-375。  new window
19.Biswas, D.、Biswas, A.(2004)。The diagnostic role of signals in the context of perceived risks in online shopping: Do signals matter more on the web?。Journal of Interactive Marketing,18(3),30-45。  new window
20.Park, Chung-Hoon、Kim, Young-Gul(2003)。Identifying key factors affecting consumer purchase behavior in an online shopping context。International Journal of Retail & Distribution Management,31(1),16-29。  new window
21.Koufaris, Marios(2002)。Applying the technology acceptance model and flow theory to online consumer behavior。Information Systems Research,13(2),205-223。  new window
22.Ha, Louisa、James, E. Lincoln(1998)。Interactivity Reexamined: A Baseline Analysis of Early Business Web Sites。Journal of Broadcasting and Electronic Media,42(4),457-474。  new window
23.Peterson, Robert A.、Balasubramanian, Sridhar、Bronnenberg, Bart J.(1997)。Exploring the Implication of the Internet for Consumer Marketing。Journal of the Academy of Marketing Science,25(4),329-346。  new window
24.Szymanski, David M.、Hise, Richard T.(2000)。E-satisfaction: An initial examination。Journal of Retailing,76(3),309-322。  new window
25.Bakos, J. Yannis(1997)。Reducing Buyer Search Costs: Implications for Electronic Marketplaces。Management Science,43(12),1676-1692。  new window
26.Chen, Zhan、Dubinsky, Alan J.(2003)。A Conceptual Model of Perceived Customer Value in E-Commerce: A Preliminary Investigation。Psychology & Marketing,20(4),323-347。  new window
27.Ranganathan, C.、Ganapathy, Shobha(2002)。Key Dimensions of Business-to-consumer Web Sites。Information & Management,39(6),457-465。  new window
28.Srinivasan, Srini S.、Anderson, Rolph、Ponnavolu, Kishore(2002)。Customer loyalty in e-Commerce: An exploration of its antecedents and consequences。Journal of Retailing,78(1),41-50。  new window
29.Senecal, Sylvain、Nantel, Jacques(2004)。The Influence of Online Product Recommendations on Consumers' Online Choices。Journal of Retailing,80(2),159-169。  new window
30.Rust, Roland T.、Lemon, Katherine N.(2001)。E-service and the Consumer。International Journal of Electronic Commerce,5(3),85-101。  new window
31.Kim, E. Y.、Kim, Y. K.(2004)。Predicting online purchase intentions for clothing products。European Journal of Marketing,38(7),883-897。  new window
會議論文
1.Cordier, F.、Lee, W.、Seo, H.、Magnenat-Thalmann, N.(2001)。Virtual -Try on the Web。the 3rd Virtual Reality International Conference, Laval, France.。Laval, France。  new window
圖書
1.資策會(2003)。2002年電子商務年鑑。台北:經濟部商業司。  延伸查詢new window
其他
1.Forrester Research(2010)。Double-Digit Growth for Online Retail in the US and Western Europe,http://www.forrester.com/ER/ Press/Release/0.1769.1330.00.html., 2012/03。  new window
2.易觀國際智庫(2010)。2010年第1季度中國網上零售市場服裝服飾銷量占22% 3C近兩成,http://www.eguan.cn/cache/1194/86798.html, 2012/06。  延伸查詢new window
3.高幸玉(2010)。我國B2C電子商店經營調查結論,http://gcis.nat.gov.tw/ec/organize/ecc/etrust/report/list_report.asp, 2012/06。  new window
4.Internet Retailer(2004)。Online Retailing Spending on Merchandise Keeps on Rising,http://www.internetretailer.com/printArticle.asp?id_12638, 2012/03。  new window
5.E-Commerce Times(2008)。Around the e-Commerce Corner: More 3-D, Avatars,http://www.ecommercetimes.com/story/Around-the-E-Commerce-Corner-More-3-D-Avatars-62038.html, 2012/06。  new window
6.Söderlund, M.,Rosengren, S.(2003)。The Smiling Face in Marketing Appeals and Its Effects on the Customer,http://ideas.repec.org/p/hhb/hastba/2003_007.html, 2003/06。  new window
7.財團法人臺灣網路資訊中心(2012)。2012年臺灣寬頻網路使用調查報告,http://www.twnic.net.tw/download/200307/20120709d.pdf。  延伸查詢new window
 
 
 
 
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