| 期刊論文| 1. | Dimmock, C.、Walker, A.(1998)。Transforming Hong Kong's schools : trends and emerging issues。Journal of Educational Administration，36(5)，476-491。   | | 2. | Chan, L. Y.、Lee, T. S.、Yeung, A. C. L.(2003)。An Empirical Taxonomy for Quality Management Systems : a Study of the Hong Kong Electronics Industry。Journal of Operations Management，21(1)，45-62。 | | 3. | Fullan, Michael(2004)。New Lessons for Districtwide Reform。Educational Leadership，61(7)，42。 | 會議論文| 1. | Schalick, J. A.(2001)。Some Comments on Integration/ Management Issues and Strategies for New University/ Business Alliances: The Relationship to TQM/ ISO 9000。The sixth International Conference on ISO and TQM(ICIT)。The Paisley Business School。 | 圖書| 1. | Harris, A.、Bennett, N.、Preddy, M.(1997)。Organizational Effectiveness and Improvement in Education。U.S.：Open University Press。 | | 2. | Nirenberg, John(1997)。Power Tools。Singapore：Simon & Schuster (Asia) Pte Ltd。 | | 3. | Leung, J.(2001)。The Implication of ISO 9000 in Primary and Secondary Schools in Hong Kong: An Empirical Study。Hong Kong：Hong Kong Polytechnic University。 | | 4. | Yeung, Andy C. L.(1999)。Quality Management System and Its Association with Organizational Performance。HKSAR。 | | 5. | Babbie, E.(2001)。The Practice of Social Research。Belmont, CA：Wadsworth Publishing。 | | 6. | Sallis, Edward(1993)。Total quality management in education。London：Kogon Page。 | | 7. | Paton, R.、Clark, G.、Jones, G.、Lewis, J.、Quintas, P.(1996)。The New Management Reader。International Thomson Business Press。 | | 8. | Schermerhom, J. R. Jr(1999)。Management。John Wiley & Sons。 | | 9. | Tong, A.(2003)。Is ISO 9001:2000 a Stepping-Stone for Public Sector Organizations to Achieve Business Excellence?--The Case of Water Supplies Department in the HKSAR。Lismore, New South Wales：Southern Cross University。 | | 10. | Willbom, W.(1989)。Quality Management System。New York：Industrial Press Inc。 | | 11. | McCalman, J.、Paton, R. A.(1992)。Change Management--A Guide to Effective Implementation。London：Paul Chapman Publishing。 | 其他| 1. | (20040508)。School Reform Bill in Race Against Time。 | | 2. | Quality Assurance Division, Education and Manpower Bureau(200307)。Is Our School a Hong Kong School of Today arid Tomorrow: A Self-evaluating School is the Way to Success。 | |