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摘要
外文摘要
引文資料
題名:
雲端平臺上多準則規劃的專案工作分派與績效管理評估
書刊名:
東吳經濟商學學報
作者:
李俊民
/
黃國華
作者(外文):
Lee, Jimmy
/
Huang, Jason
出版日期:
2013
卷期:
81
頁次:
頁31-68
主題關鍵詞:
分析層級程序法
;
群體支援系統
;
決策支援系統
;
Analytic hierarchy process
;
Group support systems
;
Decision support systems
原始連結:
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相關次數:
被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
排除自我引用:0
共同引用:0
點閱:17
企業專案的人力分配是顯著影響其專案效能及效率的重要因素。對於上述議題,除了結合基本的多準則專案分派模式及績效管理模式外,本研究更開發一套雲端運算的群體支援系統(group support systems,GSS)平台,來讓所有專案的成員能夠協調得到和諧及一致(harmonious and consistent)的意見,進而提高專案的效能及效率,以增加總生產力。對於多準則專案分派模式及績效管理模式,本研究利用分析層級程序法(AHP)來歸納影響專案開發之相關的決策構面,取得各成員的專案經驗值,再依據客戶所需的工作類型、人數、時程、預算等限制條件來建構「多目標的專案分派模式」;然後導入績效管理機制的系統。透過軟體來歸納各種準則以進行解答及驗證上述兩種決策模式,經由資料模擬驗證出加入績效管理決策模式之專案成果是顯著優於基本分派決策模式。最後,各種管理分析更證實GSS平台的加入能夠使得企業在人力資源分配時得到更完善的專案成果,減少客戶成本與時間,提昇顧客滿意度,並建構企業內部的知識分享平台。
以文找文
Effectiveness and efficiency of any project are significantly affected by assignment of human resources to all projects implemented in each enterprise. For above issue, besides combining multi-criteria project assignment model with performance management model, an enterprise portal of group support systems (GSS) on cloud platforms was developed such that a harmonious and consistent agreement of all members involved in all important decisions of each project can be obtained, and effectiveness and efficiency of all projects can be enhanced and total productivity also can be increased by integrating subsystems in this study. For multi-criteria project assignment and performance management models, analytic hierarchy process (AHP) was first used to find related factors for significantly affecting project development and their experienced values of members' evaluation of each project. Under constraints of work type, workload, schedule, budget, etc. of all projects, a multi-objective project assignment model is formed and a performance management system is added into previous model so that its solutions can be obtained, tested and interactively improved by software. Further, various managerial analyses verify that the involvement of GSS platform can significantly enhance total effectiveness and efficiency of all projects in an enterprise, reduce all related cost and completion time, and finally build a successful knowledge sharing platform on intranet.
以文找文
期刊論文
1.
Koopmans, Tjalling C.(1951)。Efficient Allocation of Resources。Econometrica: Journal of the Econometric Society,19(4),455-465。
2.
Hung, S. Y.、Chang, S. I.、Yen, D. C.、Kang, T. C.、Kuo, C. P.(2011)。Successful Implementation of Collaborative Product Commerce--An Organizational Fit Perspective。Decision Support Systems,50(2),501-510。
3.
Juan A. R. G.、Lara, Q.、Belen D. A.(2013)。Including Social Factors in an Argumentative Model for Group Decision Support Systems。Decision Support Systems,56(4),48-55。
4.
Keith, M.、Demirkan, H.、Goul M.(2010)。The influence of collaborative technology knowledge on advice network structures。Decision Support Systems,50(1),140-151。
5.
Kim, H.N.、A. El-Saddik、J. Geun-Sik(2011)。A Distance-based Group Decision-making Methodology forMulti-personMulti-criteria Emergency Decision Support。Decision Support Systems,51(2),307-315。
6.
Paul, S.、Nazareth D.L.(2010)。Input Information Complexity, Perceived Time Pressure, and Information Processing in GSS-based Work Groups- An Experimental Investigation Using a Decision Schema to Alleviate Information Overload Conditions。Decision Support Systems,49(1),31-40。
7.
Wu, Z.、Xu, J.(2012)。A Consistency and Consensus Based Decision Support Model for Group Decision Making with Multiplicative Preference Relations。Decision Support Systems,52(3),757-767。
8.
Barfod, M. B.、Salling, K. B.、Leleur, S.(2011)。Composite decision support by combining cost-benefit and multicriteria decision analysis。Decision Support Systems,51(1),167-175。
9.
DeSanctis, Gerardine、Gallupe, R. Brent(1985)。Group Decision Support Systems: A New Frontier。ACM SIGMIS Database,16(2),3-10。
10.
Borman, Walter C.、Motowidlo, Stephan J.(1997)。Task performance and contextual performance: The meaning for personnel selection research。Human Performance,10(2),99-109。
學位論文
1.
龔榮津(2001)。行動通訊部門主管領導型態對員工工作績效影響之研究(碩士論文)。國立交通大學。
延伸查詢
圖書
1.
Turban, E.、Sharda, R.、Delen, D.(2011)。Decision Support and Business Intelligence Systems。Prentice-Hall International Inc.。
2.
Saaty, T. L.(1990)。The Analytic Hierarchy Process。New York:McGraw Hill, Inc.。
3.
Bratton, J.、Gold J.(2000)。Resource Management Theory and Practice。Lawrence Erlbaum Associates, Inc.。
4.
Saaty, T. L.(1999)。The Brain: Unraveling the Mystery of How It Works (The Neural Network Process)。Pittsburgh, PA:RWS Publishers。
5.
許志義(2003)。多目標決策。台北:五南圖書出版有限公司。
延伸查詢
圖書論文
1.
Edwards, J. R.(1991)。Person-job fit: A conceptual integration, literature review, and methodological critique。International review of industrial and organizational psychology。John Wiley & Sons。
2.
Borman, Walter C.、Motowidlo, Stephan J.(1993)。Expanding the Criterion Domain to Include Elements of Contextual Performance。Personnel selection in organizations。Jossey-Bass。
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