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| 3. | Bell, C. E.(1971)。Characterization and Computation of Optimal Policies for Operating an M/G/1 Queuing System with Removable Server。Operations Research，19(1)，208-218。 |
| 4. | Kimura, T.(1981)。Optimal Control of an M/G/1 Queueing System with Removable Server via Diffusion Approximation。European Journal of Operational Research，8(4)，390-398。 |
| 5. | Wang, K. H.、Ke, J. C.(2000)。A recursive method to the optimal control of an M/G/1 queueing system with finite capacity and infinite capacity。Applied Mathematical Modeling，24(12)，899-914。 |
| 6. | Yadin, M.、Naor, P.(1963)。Queueing Systems with a Removable Service Station。Operational Research Society，14(4)，393-405。 |
| 7. | Neuts, M. F.(1967)。A General Class of Bulk Queues with Poisson Input。The Annals of Mathematical Statistics，38(3)，759-770。 |
| 8. | Zhang, Z. G.、Vickson, R.、Love, E.(2001)。The Optimal Service Policies In An M/G/1 Queueing System With Multiple Vacation Types。INFOR: Information Systems and Operational Research，39(4)，357-366。 |
| 9. | Baba, Y.(1996)。A bulk service GI/M/1 queue with service rates depending on service batch size。Journal of the Operations Research Society of Japan，39(1)，25-35。 |
| 10. | Bell, C. E.(1972)。Optimal Operation of an M/G/1 Priority Queue with Removable Server。Operations Research，21(6)，1281-1289。 |
| 11. | Curry, G. L.、Feldman, R. M.(1985)。An M/M/1 queue with a general bulk service rule。Naval Research Logistics Quarterly，32(4)，595-603。 |
| 12. | Ke, J.、Wang, K.-H.(2002)。A recursive method for the N policy G/M/1 queueing system with finite capacity。European Journal of Operational Research，142(3)，577-594。 |
| 13. | Gakis, K. G.、Rhee, H. K.、Sivazlian, B. D.(1995)。Distributions and first moments of the busy and idle periods in controllable M/G/1 Queueing Models with Simple and Dyadic Policies。Stochastic Analysis and Applications，13(1)，47-81。 |
| 14. | Wang, K.-H.、Yen, K.-L.(2003)。Optimal control of an M/Hk/1 queueing system with a removable server。Mathematical Methods of Operations Research，57(2)，255-262。 |
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| 16. | Neuts, M. F.(1979)。Queues Solvable without Rouché's Theorem。Operations Research，27(4)，767-781。 |
圖書| 1. | Kleinrock, L.(1975)。Queueing Systems: Theory。New York：John Wiley。 |
| 2. | Tijms, H.(1986)。Stochastic Modelling and Analysis。Chichester：New York：John Wiley & Sons。 |
| 3. | Neuts, M.(1981)。Matrix-Geometric Solutions in Stochastic Models: An Algorithmic Approach。Baltimore：The Johns Hopkins University Press。 |
| 4. | Chaudhry, M. L.、Templeton, J. G. C.(1984)。A First Course in Bulk Queues。New York：John Wiley and Sons。 |
| 5. | Medhi, J.(1984)。Recent Developments in Bulk Queueing Models。New Delhi：Wiley Easter。 |