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題名:Hotel Guest and Casino Guest: Who Has Priority?
書刊名:International Journal of Business and Economics
作者:Ruan, Rachel MinqiChen, Po-ju
出版日期:2017
卷期:16:3
頁次:頁289-294
主題關鍵詞:Casino guestHotel guestConcierge service
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 點閱點閱:6
期刊論文
1.Bolfing, Claire P.(1989)。How Do Customers Express Dissatisfaction and What Can Service Marketers Do About It?。Journal of Services Marketing,3(2),5-23。  new window
2.Barnett, C.(2003)。Traveling in Style: What Your Money should Buy at a Deluxe Hotel。Network Journal,11(1),58。  new window
3.Iacobucci, Dawn、Ostrom, Amy、Grayson, Kent(1995)。Distinguishing Service Quality and Customer Satisfaction: The Voice of the Consumer。Journal of Consumer Psychology,4(3),277-303。  new window
 
 
 
 
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