本研究探討僕人領導的影響歷程，同時關注在領導部屬交換關係以及心
理安全之雙元中介機制，如何來驅動員工更大的自發性行為。樣本來自於中
部地區地方政府 256 位正職與約聘之公共服務員工，採兩階段的資料蒐集方
法。分析結果發現：一、僕人領導對組織公民行為具正向影響；二、僕人領
導透過領導部屬交換關係對組織公民行為具顯著影響；三、僕人領導透過心
理安全對組織公民行為具顯著影響。

This study aims to investigate how servant leadership drives greater employee
organizational citizenship behavior through the dual mediation mechanism of
leader-member exchange and psychological safety. Drawing on a sample of 256
full-time and contracted public service employees working in local governments in
middle Taiwan, a two-stage data collection method was used. Results show that: (1)
Servant leadership has positive effect on organizational citizenship behavior; (2)
LMX mediates the relationship between servant leadership and organizational
citizenship behavior; (3) Psychological safety mediates the relationship between
servant leadership and organizational citizenship behavior.