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題名:主管知覺受到部屬的不公平對待:主管原諒與報復
書刊名:中華心理學刊
作者:姜定宇 引用關係
作者(外文):Jiang, Ding-yu
出版日期:2024
卷期:66:1
頁次:頁51-82
主題關鍵詞:原諒氣候公平氣候公平範圍修復式正義報復式正義Forgiveness climateJustice climateScope of justiceRestorative justiceRetributive justice
原始連結:連回原系統網址new window
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目前組織中公平正義議題大多聚焦在基層員工身上,僅有少數的研究關注主管職人員的公平正義知覺。同時,
主管面對不公平對待的反應,原諒或報復行動,可能是決定領導風格的關鍵,因此,探討主管知覺部屬的不公平對
待,能有助於我們對於領導行為的理解。本篇論文簡要回顧組織中的公平正義觀點與研究,建構主管知覺受到部屬
不公平對待的概念意涵,同時探討主管的原諒與報復反應,並論述當主管選擇原諒或報復對於團體氣候以及團體與
個人效能的可能影響,更討論可能的調節變項,像是主管與組織或與部屬之間的情感連結。藉由回顧相關文獻,本
篇論文提出一項概念架構,說明當主管受到部屬不公平對待後,主管採取原諒或報復行動的可能影響,並藉此提出
九項研究命題,藉以引導後續研究的進行。文中亦指出未來可能的研究方向與實務意涵。
The current focus on fairness and justice issues within organizations predominantly focuses on frontline
employees, with only a limited number of studies delving into the perceptions of fairness among managerial staff.
However, understanding how supervisors react to unfair treatment by their subordinates, particularly in terms
of forgiveness and retaliation, is crucial in shaping leadership styles. This paper provides a concise review of
organizational justice perspectives and research, establishes the conceptual implications of supervisor perceptions of
unfair treatment by subordinates, and explores the repercussions of supervisor forgiveness and retaliation. Additionally,
it discusses the potential impact of these actions on group climate and individual/group effectiveness while considering
moderating variables such as emotional connections between supervisors and the organization or subordinates. The
paper proposes a conceptual framework outlining the potential consequences when supervisors experience unfair
treatment from subordinates and choose forgiveness or retaliation. The paper concludes by presenting nine research
propositions to guide future studies and suggests potential avenues for further research and practical implications.
 
 
 
 
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