| 期刊論文| 1. | Brown, B.(1991)。Programs ease survey design。PC Week，67-68+70+73。   | | 2. | Staff(1987)。Conjoint analysis enhances computer-based interviews。Quirk's Marketing Research Review。 | | 3. | Tsai, C. J.(1993)。Seeking out engineering training needs。Technology Today，14(2)，12-15。 | 圖書| 1. | Kaufman, R.(1982)。Identifying and solving problems: A system approach。San Diego, CA：University Associates。 | | 2. | Rossett, A.(1987)。Training needs assessment。Englewood Cliffs, NJ：Educational Technology Publications。 | 其他| 1. | Staff(1989)。Disks-by-mail。 | |