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題名:Nemawashi決策過程中協調者支援系統雛型之建立
書刊名:管理與系統
作者:張顯洋陳志菁
出版日期:1994
卷期:1:2
頁次:頁215-242
主題關鍵詞:Nemawashi決策過程決策支援系統群體決策Nemawashi decision processDecision support systemGroup decision-making
原始連結:連回原系統網址new window
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     二次大戰後,日本成為舉足輕重的經濟大國,並且以其特殊的「日本式 管理」聞名於世界。 在日本式的決策過程中,最重要的特點為共識的建立,此乃透過一稱為 Nemawashi(協商與說服)的決策過程來達成。在此過程中,一個人或一小的群體, 扮演著「協調者」的角色,獲取各個參與者的觀點,完成協調及致力於說服,以 便達成共識。 Watale、Holsapple及Whinston三人提出了一數學模式,來支援此決策過程。此模 式承襲了多元準則決策的精神,且考慮了參與者的不同觀點。根據專家及參與者 之準則設定後,可幫助協調者作決策方案的選擇。 隨著科技的進步,透過電腦資訊系統的支援,可使個人或群體作決策時更有效 能,因此各式各樣的決策支援系統或群體決策支援系統就運應而生。因此,在這 �堙A我們將決策支援系統之觀念引進Nemawashi過程中。 本研究根據前述三人所提之模式,發展成一套支援協調者的決策支援系統雛型, 並利用所蒐集的個案資料來驗證此系統之可行性。驗證結果顯示不同的方案選擇 策略均能有大致不錯的正確性,再配合資料庫管理的功能以及具親和力的使用者 界面,當是一支援協調者的理想工具。
     After the Second World War , Japan became an important world economic power , and has been famous for its distinctive "Japanese Management ." In Japanese decision process , a key characteristic is the building of consensus , and it is achieved through Nemawashi process . In this process, one person or a small group is assigned the role for coordinator. He works toward gaining a consensus among the participants by obtaining their views , carrying out negotiations and engaging in persuasion . Watabe , Holsapple and Whinston proposed a mathematical model to support the Nemawashi process .This model inherits the spirit of Multiple Criteria Decision Making (MCDM) and take the various aspects of participants into account . Through setting evalution criteria by expert and participants , it can help coordinator to select a decision plan . With the progress of technology , we can improve the effectiveness of individual or group decisionmaking by the support of computer information system . Thus , lots of different Decision Support System(or Group Decision Support System) are created to support decision-making . So , here , we take the concept of Decision Support System into the Nemawashi decision process . This reserch is based on the model , and then develops a Decision Support Syetem prototype to support the coordinator . Finally , we gather some case data to valid the system . The result of validation shows that there are good accuracy in various plan selection strategies , in addition to the functions of data base management and friendly user interface, this system may be considered a good tool for supporting the coordinator .
期刊論文
1.Yang, C. Y.(1984)。Demystifying Japanese management practices。Harvard Business Review,62(6),172-182。  new window
2.DeSanctis, Gerardine、Gallupe, R. Brent(1985)。Group Decision Support Systems: A New Frontier。ACM SIGMIS Database,16(2),3-10。  new window
3.Fukuda, K. J.(1986)。What Can We Really Learn from Japanese Management?。Journal of General Management,11(3),16-26。  new window
4.Hattori, Ichiro(1978)。A Proposition on Efficient Decision-Making in Japanese Corporation。Columbia Journal of World Business,3(2),7-15。  new window
5.Watabe, Kazuo、Holsapple, Clyde W.、Whinston, Andrew B.(1992)。Coordinator Support in a Nemawashi Decision Process。Decision Support Systems,8(2),85-98。  new window
6.Jarke, Matthias(1986)。Knowledge Sharing and Negotiation Support in Multiperson Decision Support Systems。Decision Support Systems,2(1),93-102。  new window
7.Bui, Tung X.、Jarke, Matthias(1986)。Communications Design for Co-op: A Group Decision Support System。ACM Transactions on Office Information Systems,4(2),81-103。  new window
8.Huber, G. P.(1984)。Issues in the Design of Group Decision Support Systems。MIS Quarterly: Management Information Systems,8(3),195-204。  new window
學位論文
1.陳志菁(1993)。Nemawashi決策過程中協調者支援系統雛型之建立(碩士論文)。大葉大學。  延伸查詢new window
圖書
1.Ouchi, Willam、黃明堅(1981)。Z理論:美國企業界怎樣迎接日本的挑戰。長河出版社。  延伸查詢new window
2.Fukuda, K. J.(1988)。Japanese-Style management Transferred: The Experience of East Asia。London:Routledge。  new window
3.Sethi, S. P.、Namiki, N.、Swanson, C. L.(1984)。The False Promise of the Japanese Miracle: Illusions and Realities of the Japanese Management System。Pitman Publication, Inc.。  new window
4.Sage, Andrew P.(1991)。Decision Support Systems Engineering。New York:John Wiley。  new window
5.Vogel, Ezra F.(1979)。Japanese as Number One: Lessons for America。Cambridge:Harvard University Press。  new window
6.Pascale, Richard J.、Athos, Anthony G.、黃明堅(1982)。日本的管理藝術。長河出版社。  延伸查詢new window
7.日本文摘社編譯中心(1986)。日本經濟入門。故鄉出版社有限公司。  延伸查詢new window
8.林顯宗(1984)。日本式的企業管理。華泰書局。  延伸查詢new window
9.Zimmerman, Mark、洪鲲(1987)。如何與日本人作生意。故鄉出版社有限公司。  延伸查詢new window
10.Trevor, Malcolm(1983)。Japan's Reluctant Multinationals: Japanese Management at Home and Abroad。London:Frances Printer Publishers。  new window
 
 
 
 
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