本研究針對臺北市木柵線捷運系統無障礙設施進行體檢調查，並遴選視障者與輪 椅者各十名代表，實地使用每項無障礙設施後隨即回答問卷，表達其對該項設施之滿意程度 ，若不滿意者則進一步詢問原因，同時觀（量）測這些運輸障礙者的移動特性，瞭解其對空 間尺寸之基本需求。在滿意值的量測上，本研究將模糊集處理方式引進傳統的 Likert 五分 法，並深入探討問卷的信度與效度。本研究發現百分之三十五之無障礙設設施之設置與捷運 局之「設置準則」有若干差距，經考量視障者與輪椅者的移動物性，以及其不滿意無障礙設 施之意見，嘗試對捷運局之「設置準則」研提修正芻議。

　　　　　In this paper we measured the dimensions for all of the barrier-free facilities of the Taipei Rapid Transit System and compared them with the existing regulations of design standards. It was found that thirty-five percent of the facilities did not comply with the Regulations. Some twenty handicapped persons were selected (ten visually impaired and ten wheelchair users) to examine each item of the barrier-free facilities in person. A questionnaire survey was conducted immmediately after they actually used each item. For the unsatisfactory items, possible reasons were further inquired. Meanwhile, we also observed the moving characteristics of these handicapped persons to realize their space requirements. Satisfactory scores were derived using five-point Likert scale and fuzzy sets theory. The reliability and validity of questionnaire's answers were tested. Finaly, a revision of the Regulations of Barrier-Free Facilities of Taipei Rapid Transit system was recommeded based on the required moving/physical dimensions and opinions of the visually impaired and wheelchair users.