To understand new mothers' perceptions about nursing instructions provided by the nurses in the baby room and their ultilization of resources provided by the hospital, the researcher contacted by phone new mothers who had been discharged for 8 to 14 days, during May 1,1995 to June 15, 1995. Based on the results of the survey, the researcher changed some routines and set up a new discharge plan for newborns. The goal of the new plan emphasized that a new mother must learn the basic neonatal care skills and complete a self-evaluation questionnaire before discharge. The staff nurse will re-instruct mothers individually on the unclear parts in addition to the routine teaching. After the intervention, the researcher did another telephone survey to find out the outcome. The survey was done between September 1, 1995 and December 31, 1995. 232 new mothers living in the Taipei City area were recruited. The results show that breastfeeding rate increased form 10 % to 27 %, problems regarding delayed cord detachment decreased from 51 % to 21 %, and awareness of the hospital's telephone advice line increased from 81 % to 90 %.