[目的/意義]有助于進一步提升公共圖書館的服務效益,助推公共圖書館事業的發展。[方法/過程]首先闡述了公共圖書館的發展歷程,針對當前"互聯網+"理念的提出,指出了公共圖書館服務面臨的新機遇。通過網站調查、文獻調研、電話和郵件訪問等方式了解當前公共圖書館的服務現狀,并分析了其存在的主要問題。[結果/結論]公共圖書館3.0應從服務理念、服務空間、服務模式3個維度進行創新發展。

[Purpose / significance] This paper is helpful to improve public library service benefits and promote the development of public library industry. [Method / process] The paper firstly describes the development course of public library,and then puts forward the new opportunities faced by public library service in the "Internet + "era. After that, by the means of web-based survey,literature survey, telephone interview and email interview, the paper investigates the current situation of public library service and analyzes the main problems. [Result / conclusion] Public library 3.0 should innovate from service concept, service space and service model.