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題名:以線上文字形式落實關懷式調解之探討
書刊名:國會季刊
作者:李詩應
出版日期:2020
卷期:48:4=540
頁次:頁81-116
主題關鍵詞:溝通調解關懷式調解溝通關懷醫療爭議線上文字溝通訴訟外紛爭處理機制
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:0
  • 點閱點閱:2
期刊論文
1.陳文進、楊麗玲(20051200)。教育行政溝通。中華技術學院學報,33,139-155。  延伸查詢new window
2.Metzloff, Thomas B.(1992)。Alternative Dispute Resolution Strategies in Medical Malpractice。Alaska Law Review,9(2),429-457。  new window
3.Dance, Frank E. X.(1970)。The "concept" of communication。Journal of Communication,20,110-210。  new window
4.Sohn, David H.、Bal, B. Sonny(2012)。Medical malpractice reform: The role of alternative dispute resolution。Clinical Orthopaedics and Related Research,470(5),1370-1378。  new window
5.全聯會世界醫師會工作小組(20100600)。世界醫師會應用遠距健康照護之指導原則聲明。臺灣醫界,53(6),33-34。  延伸查詢new window
6.Wu, Albert W.(2000)。Medical error: the second victim。BMJ,320(7237),726-727。  new window
7.林宏榮(20150700)。建構醫療糾紛全週期風險管理--防範於未然,消弭於無形。澄清醫護管理雜誌,11(3),4-9。  延伸查詢new window
8.Thomas, Kenneth W.(1992)。Conflict and Conflict Management: Reflections and Update。Journal of Organizational Behavior,13(3),265-274。  new window
9.高啟中(20040800)。淺論網路爭端解決機制。仲裁,72,83-98。  延伸查詢new window
10.Hamasaki, Tomoko、Takehara, Tadamichi、Hagihara, Akihito(2008)。Physicians' communication skills with patients and legal liability in decided medical malpractice litigation cases in Japan。BMC Family Practice,9,(43)1-(43)10。  new window
11.(20200306)。因應疫情強制處分案得遠距訊問被告。司法週刊,1993。  延伸查詢new window
12.李昱嫻、蔡明燕、詹紹華、林美合、邱智鈴、李秀花(20200600)。以健康識能概念擬定第1型糖尿病童主照護者的護理衛教方案及實施成效。志為護理,19(3),99-108。  延伸查詢new window
13.李詩應(20170200)。「關懷」的理解與運用。月旦醫事法報告,4,119-121。new window  延伸查詢new window
14.李詩應、陳永綺(2015)。關懷式調解--新型態醫療糾紛的訴訟外解決機制。American Journal of Clinical and Experimental Medicine,3(6),350-354。  延伸查詢new window
15.李詩應、陳永綺、周賢章(20200500)。淺談溝通關懷線上進行的可行性。臺北市醫師公會會刊,64(5),43-44。  延伸查詢new window
16.南華大學社會學研究所研究生、李日新(2008)。BBS, E-Mail, MSN, IM, ICQ, Skype網路人際關係。網路社會學通訊,69。  延伸查詢new window
17.陳永綺、李詩應、周賢章(20200300)。從宏觀到微觀談關懷式調解功能在醫療體系的運用。臺灣醫界,63(3),27-33。  延伸查詢new window
18.藍硯琳(2019)。AI客服「醫」次搞定 萬小芳LINE 出醫病好關係。能力雜誌,2019(5月號)。  延伸查詢new window
19.Abbott, R. L.、Ou, R. J.、Bird, M.(2003)。Medical malpractice predictors and risk factors for ophthalmologists performing LASIK and photorefractive keratectomy surgery。Trans Am Ophthalmol Soc,101(11),239-274。  new window
20.Brown, Richard F.、Bylund, Carma L.、Gueguen, Jennifer A.、Diamond, Catherine、Eddington, Julia、Kissane, David(2010)。Developing Patient-Centered Communication Skills Training for Oncologists: Describing the Content and Efficacy of Training。Communication Education,59(3),235-248。  new window
21.Clarkson, Melissa D.、Haskell, Helen、Hemmelgarn, Carole、Skolnik, Patty J.(2019)。Abandon the term "second victim"。BMJ Quality & Safety,364,(l1233)1-(l1233)2。  new window
22.Edrees, Hanan、Brock, Douglas、Wu, Albert、McCotter, Patricia、Hofeldt, Ron、Shannon, Sarah、Gallagher, Thomas、White, Andrew(2016)。The experiences of risk managers in providing emotional support for health care workers after adverse events。Journal of Healthcare Risk Management,35,14-21。  new window
23.Fisher, E. B.、Ayala, G. X.、Ibarra, L.、Peers for Progress Investigator Group(2015)。Contributions of Peer Support to Health, Health Care, and Prevention: Papers from Peers for Progress。Ann Fam Med,13(Suppl 1),S2-S8。  new window
24.Gallagher, Thomas、Etchegaray, Jason、Bergstedt, Brandelyn(2016)。Improving Communication and Resolution Following Adverse Events Using a Patient-Created Simulation Exercise。Health services research,51(1),2537-2549。  new window
25.Mello, Michelle、Armstrong, Sarah、Greenberg, Yelena(2016)。Challenges of Implementing a Communication-and-Resolution Program Where Multiple Organizations Must Cooperate。Health services research,51。  new window
26.Van Pelt, F.(2008)。Peer support: healthcare professionals supporting each other after adverse medical events。BMJ Quality & Safety,17,249-252。  new window
27.Raab, E. L.(2004)。The parameters of informed consent。Trans Am Ophthalmol Soc,102,225-230。  new window
28.Young, Paula(2000)。Online Mediation: Its Uses and Limitations。Missouri Lawyers Weekly,2000(Nov.)。  new window
29.Shannon, Claude E.(1948)。A Mathematical Theory of Communication。The Bell System Technical Journal,27(3),379-423。  new window
30.Rahim, M. Afzalur、Psenicka, Clement、Polychroniou, P.、Zhao, J. H.、Yu, C. S.、Chan, K. A.、Susana, K. W. Y.、Alves, M. G.、Lee, C. W.、Rahman, M. S.、Ferdausy, S.、Wyk, R.(2002)。A Model of Emotional Intelligence and Conflict Management Strategies: A Study in Seven Countries。The International Journal of Organizational Analysis,10(4),302-326。  new window
會議論文
1.黃燕忠、柯博仁、李孟鴻(2018)。「醫賴智慧關懷系統:eCareLine」創新商業模型之規劃。iCIMKC 2018第十四屆創新、管理與知識社群國際研討會。臺北市文化大學推廣教育部。  延伸查詢new window
學位論文
1.王怡雰(2004)。電腦溝通媒介與任務型態對媒介認知之影響(碩士論文)。中華大學。  延伸查詢new window
2.嚴竹華(1999)。溝通能力與溝通態度對溝通效能影響之研究(碩士論文)。中原大學。  延伸查詢new window
3.劉宛妮(2007)。諾丁關懷倫理學的學校行政涵義研究(碩士論文)。國立臺中教育大學。  延伸查詢new window
4.蔡雯婷(2015)。使用者感知互動程度影響持續使用意願之研究--以行動即時通訊軟體為例(碩士論文)。國立臺灣師範大學。  延伸查詢new window
5.何勇智(2008)。教師教學溝通技巧對學生學習情況的影響(碩士論文)。國立臺灣師範大學。  延伸查詢new window
6.王思梅(2016)。班級應用社群軟體作為溝通平台之研究--社會認知觀點(碩士論文)。南華大學。  延伸查詢new window
7.邱政強(2005)。國中啟智班導師對親師衝突歸因之調查研究(碩士論文)。國立臺灣師範大學。  延伸查詢new window
8.紀文晶(2018)。臺灣醫療紛爭團隊關懷調解模式與修復式司法之啟發(碩士論文)。國立高雄大學。  延伸查詢new window
9.柯淑婷(2017)。以科技接受模式探討國中教師使用LINE進行親師溝通之研究--以台南市為例(碩士論文)。義守大學。  延伸查詢new window
10.簡秋丹(2017)。運用即時通訊進行公務溝通所產生的影響:溝通效能、工作壓力及焦慮(碩士論文)。淡江大學。  延伸查詢new window
圖書
1.趙鏡中(2011)。提昇閱讀力的教與學:趙鏡中先生語文教學論集。萬卷樓出版社。  延伸查詢new window
2.Winslade, John、Monk, Gerald(2000)。Narrative Mediation: A New Approach to Conflict Resolution。Jossey-Bass Publishers。  new window
3.Mayeroff, Milton(1971)。On Caring。Harper & Row, Inc.。  new window
4.黃昆輝(1991)。教育行政學。東華書局。  延伸查詢new window
5.和田仁孝、中西淑美、李晨芸、詹文君、黃羿文、董瑋亭、李訓承、陳永綺、李詩應(2013)。醫療促進溝通調解:由敘事著手的衝突管理。原水文化。  延伸查詢new window
6.謝文全(2012)。教育行政學。臺北市:高等教育。  延伸查詢new window
7.李詩應(2019)。醫病大和解。方舟。  延伸查詢new window
8.Alexander, Nadja Marie(2006)。Global Trends in Mediation。Kluwer Law International B.V.。  new window
9.Dance, Frank E. X.、Larson, C. E.(1976)。The Function of Human Communication: A Theoretical Approach。New York:Holt, Rinehart & Winston。  new window
10.Levin, David L.(2009)。Don't Just Talk, Be Heard。Minneapolis Press。  new window
11.Littlejohn, Stephen W.、Foss, Karen A.、Oetzel, John G.(2016)。Theories of Human Communication。Waveland Press。  new window
12.Cunningham, C.(2014)。System Theory for Pragmatic Schooling: Toward Principles of Democratic Education。New York:Palgrave Macmillan。  new window
其他
1.Tsai, Amy。從柯P看團隊溝通,3個你應該導入企業通訊軟體的原因,https://www.smefast.org.tw/%E5%BE%9E%E6%9F%AFp%E7%9C%8B%E5%9C%98%E9%9A%8A%E6%BA%9D%E9%80%9A%EF%BC%8C3%E5%80%8B%E4%BD%A0%E6%87%89%E8%A9%B2%E5%B0%8E%E5%85%A5%E4%BC%81%E6%A5%AD%E9%80%9A%E8%A8%8A%E8%BB%9F%E9%AB%94%E7%9A%84%E5%8E%9F/。  new window
2.向奮科技(2018)。5G網絡究竟比4G快多少,https://kknews.cc/zh-tw/tech/oxzxn45.html。  延伸查詢new window
3.勞動部(2015)。員工協助方案,https://www.mol.gov.tw/topic/3078/23985/24044/。  延伸查詢new window
4.為什麼一句話會有那麼多不同的意思呢?,https://soidid.tw/2018/03/30/polysemy/, 。  延伸查詢new window
5.唐子晴(2020)。台灣每10人就有1人追蹤!LINE防疫機器人「疾管家」爆紅,幕後推手HTCDeepQ怎麼辦到?,https://www.bnext.com.tw/article/57657/covid-19-taiwan-line-chatbot-htc-deepq。  延伸查詢new window
6.李開復,陳育晟(2018)。未來需要四型人才--創意型、複雜型、手工型與關懷型,https://www.gvm.com.tw/article.html?id=42516。  延伸查詢new window
7.張元融(20190725)。肺癌專用LINE 攻略患者與醫師溝通不卡關,https://udn.com/news/story/7266/3950742。  延伸查詢new window
8.電腦玩物部落格(2018)。既然用LINE討論要事,起碼還可以學會這11個訊息管理技巧,https://www.managertoday.com.tw/articles/view/56586。  延伸查詢new window
9.蔡秀男。醫療糾紛危機管理與溝通調解員(Mediator)之功能與訓練,http://www.tand.org.tw/publications/into.asp?/87.html。  延伸查詢new window
10.Businesstopia(2018)。Shannon and Weaver Model Of Communication,https://www.businesstopia.net/communication/shannon-and-weaver-modelcommunication。  new window
11.Dyrda, Laura(2012)。Back to the Basics: 6 Core Concepts for Patient Safety & Quality Control,https://www.beckershospitalreview.com/quality/back-to-the-basics-6-coreconcepts-for-patient-safety-a-quality-control.html。  new window
12.Gallagher, Thomas Henry。Agency For Healthcare Research And Quality, Communication to Prevent and Respond to Medical Injuries: WA State Collaborative(R18HS019531)。  new window
13.Sanpietro, Lara(2020)。Moving Online: Pedagogy in a Pandemic,https://www.pon.harvard.edu/daily/teaching-negotiation-daily/moving-online-pedagogy-in-a-pandemic/?utm_source=WhatCountsEmail&utm_medium=jsweekly&utm_date=2020-03-23-09-30-00&mqsc=W4110800。  new window
14.Second victim experience,https://www.centerforpatientsafety.org/second-victims/。  new window
15.Simpson, Maria。PEARLS for Conversation,https://www.mediate.com/articles/SimpsonMbl20160318.cfm。  new window
16.Simpson, Maria。From Professional to Personal,https://www.mariasimpson.net/managementcommunications。  new window
17.Dr. Alan Zimmerman CSP,https://www.drzimmerman.com/tuesdaytip/communication-skillsmake-or-break-success-at-work-at-home-and-in-relationships。  new window
圖書論文
1.楊振昇(2002)。教育行政溝通理論。教育行政。台北市:五南出版公司。  延伸查詢new window
2.Lasswell, Harold(1948)。The structure and function of communication in society。The Communication of Ideas。New York:Institute for Religious and Social Studies。  new window
3.李詩應(2020)。人工智能發展下的法學教學方式。醫療發展相對應之法學教育。元照。  延伸查詢new window
4.莊錦秀(2020)。法學教育如何因應AI醫療及遠距醫療之相關問題。醫療發展相對應之法學教育。元照。  延伸查詢new window
5.蔡秀男(2018)。醫療糾紛處理及醫療事故補償法立法草案籌議。調解。元照。  延伸查詢new window
6.Austin, John(1962)。Lecture VIII-X。How to Do Things with Words。Cambridge, Mass.:Harvard University Press。  new window
7.Brown, Richard F.、Wuensch, Alexander、Bylund, Carma L.(2017)。Chapter: Models of communication skills training and their practical implications。Oxford Textbook of Communication in Oncology and Palliative Care。Oxford University Press。  new window
8.Nagao, Rumiko(2020)。Hope for Peer Support: Core idea for Establishment of Heals。醫療爭議處理模式與訴訟外解決機制。元照。  延伸查詢new window
9.Nylund, A.(2014)。Access to Justice: Is ADR a Help or Hindrance?。The Future of Civil Litigation。Cham:Springer。  new window
10.Rubin, Jeffery Z.(1994)。[The Promise of Mediation] Forward。The Promise of Mediation。San Francisco, California:Jossey-Bass。  new window
11.Sourdin, Tania、Alexander, Nadja(2013)。Developments in ADR。Australian Courts: Serving Democracy and Its Publics。Research Collection School of Law。  new window
 
 
 
 
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