[目的/意義]系統梳理社交網絡中用戶社交知識行為研究的知識基礎、研究體系和前沿展望,為平臺運營者和未來研究者提供一定啟示和參考。[方法/過程]以中國知網和Web of Science為數據源,篩選出用戶社交知識行為研究的87篇代表性研究文獻,采用系統綜述的分析方法從研究主題、研究方法、研究理論、應用情境、影響因素5個方面系統地梳理了已有研究的知識基礎,之后在S-O-R模型基礎上建立用戶社交知識行為研究體系,并基于此對研究前沿進行了探索性分析。[結果/結論]未來研究在應用情境、研究理論、研究對象、研究方法、概念類型和研究因素部分仍具有較大的探索空間,多學科研究理論和研究方法的交叉融合將能形成豐富的研究選題。

[Purpose/significance] In order to provide inspiration and reference for researchers and platform operators,this paper systematically sorts out the knowledge base,research system and prospects of social knowledge behavior research in social networks.[Method/process] Applying CNKI and Web of Science as the data source,this article screens 87 representative documents of social knowledge behavior in social network of users.This study combs the knowledge base of research from five aspects:research topic,research method,research theory,application scenario and factors through systematic review.Then this paper establish the research system of the user’s social knowledge behavior based on the S-O-R model,and the exploratory analysis of the prospects is carried out.[Result/conclusion] In the future,there are still large exploration spaces in the application scenarios,research theories,research objects,research methods,concept types and research factors.The cross-integration of multidisciplinary research theories and the research methods will lead to a rich research topic.