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題名:電子學習系統在印尼之採用的一個實證研究
作者:蘇哈地
作者(外文):Sutrisno Hadi Purnomo
校院名稱:國立中央大學
系所名稱:企業管理學系
指導教授:李憶萱
學位類別:博士
出版日期:2012
主題關鍵詞:資訊和通訊科技採用電子學習系統科技接受模型結構方程模型ICTAdoptionE-learning SystemTechnology Acceptance ModelStructural Equation Modeling
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資訊和通訊科技( ICT)以及網際網路的發展,導致許多組織都在利用網路學習教
育和商業的組織 .本論文討論著重於人力資源的因素,探討那些因素會影響在印尼
的兩個環境中採用電子學習系統。因此,本論文包括兩項研究中,調查影響採用電
子學習系統的經驗在高等教育和銀行工作場所的環境的各種因素 .此項研究1為考慮
五個因素被認為在高等教育中影響採用電子學習系統。研究模型的樣本數據為在印
尼的兩所公立大學 326名學生 ).本研究探討電腦自我效能,網際網路自我效能,教練對於學生的態度,學習內容,以及受到科技的影響,探討科技接受模型
(TAM)是有用性知覺,易用性知覺和意圖使用感知 (覺)的研究模型,並使用結構方程模型( SEM)方法分析).這項研究的結果顯示,四個值得注意的因素顯示在預測的有用性知覺和易用性知覺提供有趣的見解。使用這兩種有用性知覺和易用性知
覺被發現能顯著的預測行為意圖使用 .研究2的測驗影響在銀行工作場所採用電子學
習系統的因素。樣本為兩家銀行公司裡 306名員工參加這項研究.本研究選取五個因
素是管理 (經營手段 )的支持,電腦自我效能感、以往的經驗、以及電腦的焦慮和兼容性 (適合性 ),在銀行的工作場裡採用電子學習系統被認為是關鍵因素 .這五個因素與 TAM一起被使用在研究模型裡同時使用 SEM分析方法。這項研究發現,電腦
自我效能感、以往的經驗、以及電腦的焦慮和兼容性 (適合性 )可以預測使用學習系統的行為意圖).這項研究也證明了許多以前的研究,關於使用電子學習系統在易用性知覺和有用性知覺的行為意圖預測上是顯著。確定這些因素來自兩個環境,將有助於提高學生或員工的行為對於採用電子學習系統的知識。假設提出這些因素是可
以清楚地識別,而訊息被組織所使用能提高學習更好的使用和提高學習的品質 .
The development of Information and Communication Technology (ICT) and the Internet cause many organizations are utilizing e-learning including organization of education and business. This thesis focuses on the human resources factor to investigate what are the factors influences the adoption of e-learning system in two environments in Indonesia. This thesis therefore, comprises of two studies, investigating various factors which affect the adoption of e-learning system empirically in the environment of higher education and banking workplace. Study one considers the five factors that were believed to influence the adoption of e-learning system in the higher education. The data used to examine research model were obtained from 326 students of two public universities in Indonesia. This study examines computer self-efficacy, internet self efficacy, instructor’s attitude toward students, learning content, and technology accessibility together with the technology acceptance model (TAM) are perceived usefulness, perceived ease of use and perceived intention to use in the research model using structural equation modeling (SEM) technique. The result of this study provides interesting insights that four factors were shown significantly to be predictors of perceived usefulness and perceived easy of use. Both perceived ease of use and perceived usefulness were found significantly to be predictor of behavioral intention to use. Study two examines the factors which affect the adoption of e-learning system in the banking workplace. A total of 306 employees from two banking companies were participated in this study. This study selected five factors are management support, computer self efficacy, prior experience, computer anxiety and compatibility that are considered to be critical factors for the adoption of e-learning system in the workplace banking. Those five factors were examined together with the TAM to use in the research model using SEM technique. This study found that management support, prior experience, computer anxiety and compatibility have predictive power to behavioral intention to use e-learning system. This study also proves the numerous prior studies that perceived easy of use and perceived usefulness were significant predictor to behavioral intention to use e-learning system. Identifying those factors from two environments will help increase the knowledge regarding the students’ or employees’ behavior toward the adoption of e-learning system. Assuming that those factors can be clearly identified, the information can be used by the organization to increase the use of this approach of learning as well as improve the quality of learning.
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