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題名:網路特性與圖書產品認知對網路購書者消費行為影響之研究
書刊名:出版與管理研究
作者:王祿旺張弘毅
作者(外文):Wang, Lu-wangChang, Hung-yi
出版日期:2006
卷期:2
頁次:頁103-126
主題關鍵詞:網路特性圖書產品消費者行為Internet characteristicsBook productConsumer behaviorWilling of internet book-purchase
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:15
本研究旨在探討網路使用者對於網路特性認知、圖書產品認知與網路購書行為之間的關係。主要研目的有三:1.探討影響網路購書者購書行為的重要因素;2.探討有網路購書經驗與無網路購書經驗的購書消費者兩者之間的差異;3.探討網路特性認知、圖書產品認知與消費者網路購書行為之間的關係。研究方法分為兩部分,整一部分是文獻資料之整理,藉以了解與網路特性、圖書產品知及網路購書行為之相關研究;第二部分則擬定研究架構並發展相關問題、採用調查法並藉由收集初級資料進行實分析。研究結果發現影響網路購書者購書行為的四個重要因素,及本研究各研究變數與網路購書行為之的關係。
The purpose of this study is trying to explore Internet users’ perception of Internet characteristics and perception of book product, and understand the relationship between them and Internet book-purchase behavior. The main purposes are: 1. Understand the key factors of consumer’s Internet book-purchase behavior. 2. Understand the differences between Internet book-purchasers and Non Internet book-purchasers. 3. Understand the differences between consumers who coming form different background, which toward to perception of Internet characteristics and perception of book product. 4. Explore the relationship between perception of Internet characters and consumer’s Internet book-purchase behavior, and relationship between perception of book product and consumer’s Internet book-purchase behavior. There are two research method applied in this study, first is sorting out the references and related information, by which we could understand the related studies in the past. The second is developing hypothesis according to the frame of study. Next step is to collect primary data by using questionnaire research method, and then explain the result by analyzing the data. The main results are: 1. Internet book-purchasers’ education, knowledge of buying book, Familiarity of using Internet, and books purchased are significantly higher than Non Internet book-purchasers. 2. consumer who has higher perception of Convenience in Using Internet, Safety in Using Internet, and Rapidity in Using Internet is prone to purchase books in Internet. 3. The consumers’ perception of Information in using Internet, Rapidity in using Internet, Safety in Using in Internet, Convenience in Using Internet, and Perception of book’s value, are all related to the willing of Internet book-purchase. 4. In Internet book-purchase, consumers do not put book’s quality into account.
期刊論文
1.Shimp, T. A.、Bearden, W. O.(1982)。Warrant and other extrinsic cue effect on consumer risk perception。Journal of Consumer Research,9(1),38-46。  new window
2.Gillett, Peter L.(1976)。In-Home shoppers: An overview。Journal of marketing,40(4),81-88。  new window
3.Taylor, S. A.(1997)。Assessing Regression-Based Importance Weights for Quality Perceptions and Satisfaction Judgments in the Presence of Higher Order and Interaction Effects。Journal of Retailing,73,135-139。  new window
4.Maignan, I.、Bryan, A. L.(1997)。The Nature and Social Uses of the Internet: A Qualitative Investigation。The Journal of Consumer Affairs,31(2),346-374。  new window
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11.Peterson, R. A.、Balasubramarian, S.、Bronnenberg, B. J.(1997)。Exploring the implications of the internet for consumer marketing。Journal of the Academy of Marketing Science,35(4),329-346。  new window
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14.Shih, H.-P.(2004)。An Empirical Study on Predicting User Acceptance of E-Shopping on the Web。Information & Management,41(3),351-368。  new window
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16.Parasuraman, Ananthanarayanan Parsu、Grewal, Dhruv(2000)。The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda。Journal of the Academy of Marketing Science,28(1),168-174。  new window
17.Dodds, William B.、Monroe, Kent B.、Grewal, Dhruv(1991)。Effects of Price, Brand, and Store Information on Buyer's Product Evaluations。Journal of Marketing Research,28(3),307-319。  new window
18.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
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學位論文
1.游明輝(2004)。影響消費者網站特性認知、線上購物接受程度及線上購物意圖因素之研究--以嬰兒紙尿褲產品為例(碩士論文)。輔仁大學。  延伸查詢new window
2.黃繼震(2001)。大專學生網路購書行為決定因素之研究(碩士論文)。國立臺灣大學。  延伸查詢new window
3.朱珊玉(2004)。臺灣二手書籍市場消費者購買行為之研究--以臺北市和高雄市為例(碩士論文)。南華大學。  延伸查詢new window
4.劉沐雅(2001)。網路書店購書意願影響因素之研究(碩士論文)。國立中山大學。  延伸查詢new window
5.翁玉齡(2004)。網路購書消費行為及其服務品質與網路書店行銷策略之研究(碩士論文)。國立臺北大學。  延伸查詢new window
6.劉朝銘(2003)。認知風險、涉入、品質與價值關係之研究--以網路商店為例(碩士論文)。國立臺灣大學。  延伸查詢new window
7.施比棋(2001)。網路通路功能與消費者購買行為關係之研究(碩士論文)。銘傳大學。  延伸查詢new window
8.宋伊可(2002)。消費者對產品外觀價值感認知差異之研究--以行動電話為例(碩士論文)。國立台北科技大學。  延伸查詢new window
9.吳毓蘋(2001)。資訊豐富度對網路購物意願之研究(碩士論文)。國立交通大學。  延伸查詢new window
10.洪富凱(2003)。網站及產品認知品質與消費者特性對網路購物意願及決策影響之研究(碩士論文)。國立成功大學。  延伸查詢new window
11.鄭璁華(2000)。網路購物消費者滿意度之研究--以台灣網路書店為例(碩士論文)。國立中山大學。  延伸查詢new window
12.施淳瑄(2001)。台灣網路書店經營型態對服務品質、知覺風險、顧客行為意圖影響之探討(碩士論文)。國立政治大學,台北市。  延伸查詢new window
13.鄭力嘉(1998)。影響網路使用者採行線上購物因素之研究(碩士論文)。國立屏東科技大學。  延伸查詢new window
14.吳心恬(1997)。媒體特性對說服效果之影響--WWW媒體之實驗室研究(碩士論文)。國立中央大學。  延伸查詢new window
15.湯嘉恆(1999)。消費者之網路購物資訊環境態度、購買涉入、網路使用行為對網路購物意願之影響探討--以國立大學學生為例(碩士論文)。國立交通大學。  延伸查詢new window
圖書
1.Reynolds, F. D.、Wells, W. D.(1997)。Consumer Behavior。New York:McGraw-Hill。  new window
2.黃芳銘(2002)。結構方程式模式理論與應用。台北:五南。  延伸查詢new window
3.吳明隆(2004)。SPSS統計應用實務。文魁資訊股份有限公司:松崗出版社。  延伸查詢new window
4.周文賢(2002)。多變量統計分析:SAS/STAT使用方法。智勝文化事業有限公司。  延伸查詢new window
5.Kotler, Philip(2000)。Marketing Management: Analysis, Planning, Implementation and control。Englewood Cliffss, New Jersey:Prentice Hall。  new window
6.黃俊英、林震岩(1997)。SAS精析與實例。臺北:華泰文化事業股份有限公司。  延伸查詢new window
7.Kotler, Philip、Ang, S. H.、Leong, S. M.、Tan, C. T.(2003)。Marketing management: An Asian perspective。Prentice Hall。  new window
8.Blackwell, Roger D.、Miniard, Paul W.、Engel, James F.(2001)。Consumer Behavior。Ft. Worth, Tex:Harcourt College Publishers。  new window
圖書論文
1.Sudman, Seymour(1988)。Applied Sampling。Handbook of Survey Research。Orlando, FL:Academic。  new window
2.Monroe, K. B.、Krishnan, R.(1985)。The Effect of Price on Subjective Product Evaluation。Perceived Quality: How Consumers View Stores and Merchandise。Lexington, MA。  new window
 
 
 
 
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