| 期刊論文| 1. | Pine, B. Joseph II、Gilmore, James H.(1998)。Welcome to the Experience Economy。Harvard Business Review，76(4)，97-105。   | 會議論文| 1. | Hanson, V. L.(2004)。The user experience: designs and adaptations。The 2004 international cross-disciplinary workshop on web accessibility，1-11。 | 圖書| 1. | Norman, D. A.(1988)。The Design of Everyday Things。New York：Basic Books：Currency。 | | 2. | Preece, J.(1994)。Human-Computer Interaction。Addison-Wesley。 | | 3. | Preece, J.、Rogers, Y.、Sharp, H.(2002)。Interaction Design: Beyond Human Computer Interaction。New York, NY：John Wiley & Sons。 | | 4. | Schmitt, Bemd H.(1999)。Experiential Marketing: How to Get Customers to Sense, Feel, Think, Act, Relate to Your Company and Brands。Free Press。 | |