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題名：銀行與第三方支付合作要素探討
書刊名：危機管理學刊
作者：陳妍俐
作者(外文)：Chen, Y. L.
出版日期：2017
卷期：14:1
頁次：頁53-64
主題關鍵詞：銀行；第三方支付；競合關係；關鍵事件；Financial institution；Third party payment；Cooperation；Coopetition theory；Critical incident technique
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:5
  • 點閱點閱:23
隨著電子商務的普及和數位化金融的發展，第三方支付掀起一波熱潮。金融業與非金融業均投入第三方支付業務，使得銀行與第三方支付企業間存在競爭合作關係。競合理論本質強調的是合作，競合關係是為成就更大的合作。隨著社會的發展，專業化分工更加專業，銀行、支付公司各有其不同的專業經驗和能力。支付公司和銀行的關係是合作遠大於競爭。銀行與支付商之間能否得到良好合作經營以及提升整體績效，在於互補與互動的關鍵因素。因此本研究回顧銀行與第三方支付等相關文獻並透過專家訪談，分析銀行與第三方支付企業於電子支付產業鏈之優劣勢，並以關鍵事件技術法研究，收集銀行端與第三方支付企業端之實例說明，歸納出銀行選擇與支付公司合作的評斷關鍵合作要素並提出相關管理意涵，以使第三方支付企業審慎思索，如何與銀行建立良好合作關係並為銀行創造價值，冀望未來金融科技與互聯網能為雙方創造出更嶄新的商機。
With the development of e-commerce and digital financial development, the Third Party Payment becomes more popular. Financial and non-financial institutions have invested in the Third Party Payment business. The competition and cooperation between financial institutions and third party payment processors prompt us to discuss their relationship. Coopetition theory emphasizes the essence of cooperation. This study reviewed related literature and interviewed experts. Furthermore, by implementing a phenomenological research (Critical incident technique) and participants' experiences through a series of content analysis codes, 3 theoretical factors and 10 indexes were presented. Three clusters of cooperation factors were classified as banks' assessment key elements of cooperation with third party payment processors. Therefore, this study can give financial institutions and third party payment processors effective recommendations in cooperation relationship.
期刊論文
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11.張細松(2009)。中國協力廠商支付的發展模式選擇--基於商業銀行全面介人的視角。西安財經學院學報，22(2)，45-49。  延伸查詢new window
12.Parkhe, A.(1991)。Interfirm Diversity, Organizational Learning, and Longevity in Global Strategic Alliances。Journal of International Business Studies，22(4)，579-601。  new window
13.Mowery, D. C.、Oxley, J. E.、Silverman, B. S.(1996)。Strategic Alliances and Interfirm Knowledge Transfer。Strategic Management Journal，17，77-91。  new window
14.Tsai, W.(2002)。Social structure of coopetition within a multiunit organization: Coordination, competition, and intra-organizational knowledge sharing。Organization Science，13(2)，179-190。  new window
15.Gabbott, M.、Hogg, G.(1996)。The glory of stories: using critical incidents to understand service evaluation in the primary healthcare context。Journal of Marketing Management，12(6)，493-503。  new window
16.王可言(20160706)。加入金融科技生態圈加速轉型。台灣銀行家，2016(7月號)，8-11。  延伸查詢new window
17.Mohr, J.、Spekman, R.(1994)。Communication Strategies in Marketing Channel: A Theoretical Perspective。Journal of Marketing，60，103-115。  new window
18.Fang, Shyh-Rong(2004)。An Exploratory Study on the Relationship Perception, Relationship Attitude and Relationship Behavior。Journal of Management & Systems，11(4)。  new window
19.Iansiti, Marco、Levien, Roy(2004)。Strategy as Ecology。Harvard Business Review，82(3)，68-78。  new window
20.李沿儒(20111200)。效法自然界的企業發展策略--商業生態系統觀點。產業管理評論，5(1)，9-20。new window  延伸查詢new window
21.Gossain, Sanjiv、Kandiah, Gajen(1998)。Reinventing Value: The New Business Ecosystem。Strategy & Leadership，26(5)，28-33。  new window
圖書
1.Thompson, J. D.(1967)。Organization in Action Social Science Base of Administrative theory。New York：McGraw-Hill。  new window
2.Iansiti, M.、Levien, R.(2004)。The Keystone advantage: What the new dynamics of business ecosystems mean or strategy, innovation, and sustainability。Boston, MA：Harvard Business School Press。  new window
3.Hitt, A. M.、Ireland, R. D.、Hoskisson, R. E.(1997)。Strategic management: Competitiveness and globalization。West Publishing Company。  new window
4.Culpan, R.(1993)。Multinational Strategic Alliances。New York：International Business Press。  new window
5.趙國棟、易歡歡、糜萬軍、鄂維南(2014)。大數據時代。五南出版社。  延伸查詢new window
6.Doz, Y.、Hamel, G.(1998)。Alliance Advantage。Boston, MA：Harvard Business School Press。  new window
7.台灣金融研訓院(2012)。我國銀行業異業競合之趨勢研究--新世代消費模式創新經營之環境與策略。台北。  延伸查詢new window
8.Brandenburger, Adam M.、Nalebuff, Barry J.(1996)。Competition。New York：Doubleday。  new window
9.Moore, James F.(1996)。The death of competition: Leadership and strategy in the age of business ecosystems。New York, NY：HarperCollins Publishers。  new window
圖書論文
1.Canary, D. J.、Stafford, L.(1994)。Maintaining relationships through strategic and routine interaction。Communication and Relational Maintenance。New York：Academic Press, Inc.。  new window
 
 
 
 
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