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題名：The Effect of Supervisor Neuroticism on Employee Voice Behavior: A Moderated Mediation Model of Emotional Exhaustion, Self-Efficacy and Emotion Regulation
書刊名：人力資源管理學報
作者：何瑞枝／蔡啟通 引用關係
作者(外文)：Ho, Jui-chih／Tsai, Chi-tung
出版日期：2017
卷期：17:3
頁次：頁33-57
主題關鍵詞：主管神經質；情緒耗竭；自我效能；情緒調節；建言行為；Supervisor neuroticism；Emotional exhaustion；Self-efficacy；Emotion regulation；Voice behavior
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In this study, the conservation of resource theory was adopted to investigate the mediating effects of emotional exhaustion on the relationship between supervisor neuroticism and employee voice behavior. In addition, we examined the moderating effects of self-efficacy and emotion regulation on the indirect effect that supervisor neuroticism exerts on employee voice behavior through emotional exhaustion. This study collected 226 sets of valid data on employees and their respective supervisors by using multiple data sources. Through hierarchical regression and analysis of moderated mediation, this study determined that emotional exhaustion can mediate the negative relationship between supervisor neuroticism and employee voice. Furthermore, self-efficacy and emotion regulation can respectively moderate the relationship between supervisor neuroticism and emotional exhaustion. An analysis of moderated mediating effect revealed that self-efficacy and emotion regulation can moderate the indirect effect that supervisor neuroticism exerts on employee voice behavior through emotional exhaustion. The present study also provided relevant theoretical and practical implications
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