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題名:網路觀點的虛擬化組織模示建構之研究-以電子資訊業為例
作者:唐校慶
作者(外文):Tang, Hsiao-Ching
校院名稱:國立台灣大學
系所名稱:商學研究所
指導教授:陳文賢
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學位類別:博士
出版日期:1998
主題關鍵詞:虛擬化組織虛擬化特性網路機制核心主體虛擬成員Virtual OrganizationVirtual AttributeNetwork MechanismCore SubjectVirtual Member
原始連結:連回原系統網址new window
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從傳統組織的演進過程可知,組織結構的形成包含有眾多因素,例如:結構追隨策略
而變(Chandler, 1962)、結構追隨技術而變(Woodward, 1965; Perrow, 1967; Thompson,
1967)、結構追隨環境而變(Emery and Trist,1965; Lawrence and Lorsch, 1977),近
代組織理論學者(Mile and Snow, 1992),結合管理理論和實務案例,區分主要的四種組
織結構,分別是功能式(Functional)、部門式(Divisional)、矩陣式(Matrix)、與網路式
(Network),但是在現今資訊科技主導的競爭環境下,資訊網路逐漸打破傳統大部份官僚
體系組織結構所形成的組織機能障礙,在資訊網路影響日益深化下,連結不同功能的企業
體,各自專門負責整個企業功能或功能流程中最具競爭優勢的價值鏈活動,彼此透過關係
網路完成組織目標成為時下趨勢,因此,本研究強調以網路機制解構傳統組織,利用「關
係網路」的 「獲取資源效率」、「獲取風險分擔」、「獲取控制權力」、「獲取競爭優
勢」,以及「資訊網路」的「突破時空限制」、「溝通協調管道」、「改進資訊質量」,
建構具有虛擬化特性的虛擬化組織,本研究將企業功能資源虛擬化取得作為研究操作之標
的物,在虛擬化組織裡,某些原本的內部企業功能或功能流程,因為資源和交易成本因素
用關係網路外部化,再以外部化關係無論具有長期性質或短期性質,進一步用資訊網路聯
繫溝通協調弭平組織鴻溝與界線消失後達成內部化,因此本研究建構虛擬化組織模式(ILL
M),強調以網路機制之關係網路和資訊網路連結核心主體的事業優勢和虛擬成員的事業優
勢,進一步成為核心連鎖(Core Linkage) 的虛擬化組織。 本研究經由文獻探討逐步
推導出研究架構,並以選擇電子資訊業為研究對象,研究階段一之深入訪談資料分析結果
得出網路觀點的虛擬化組織模式與分析單元,接續從階段二之虛擬化分析和網路機制分析
,得知三點管理上的含意:(1)網路機制定位組織虛擬化階段:分別是「疏離型」、「聚
合型」、「統協型」、「虛擬型」;(2)組織關係網路促進資訊網路;(3)組織關係網路先
資訊網路後。本研究並根據結論中的研究命題提出管理策略意含,首先是,以虛擬化組織
進化階段的四種型式中,將關係網路強弱轉換為(1)事業控制(寬鬆成群─緊密合作),和
將資訊網路強弱轉換為(2)資訊技術控制(一般性─獨特性),說明虛擬化組織的「二元控
制策略」,包括「電子基礎結構」、「信息優勢」、「網絡優勢」、「電子整合優勢」;
其次是,「兩極化事業策略」:包括關係網路「緊密合作」為前提下,連結「獨特性」資
訊網路的「電子整合事業」,和在「一般性」資訊網路為前提下,連結「寬鬆成群」之關
係網路的「電子商務市場」。 研究過程得出以下四點結論:一、本研究對「網路觀點
的虛擬化組織」提出一個具有理論基礎的研究架構,並逐步推導虛擬化模式的建構,作為
後續進一步應用分析的基礎。二、本研究的第二個研究結論是:資訊業的虛擬化程度(包
括資訊網路和關係網路兩構面)高於電子業的虛擬化程度;服務業高於製造業;行銷為主
企業功能高於其他之企業功能。三、虛擬化組織進化型式:疏離型、聚合型、統協型、虛
擬型。四、研究命題:命題一:網路機制對虛擬化組織的虛擬化特性有單向影響關係;命
題二:網路機制的資訊網路和關係網路有雙向影響關係。
The evolution of a conventional organization is a well
known phenomenon. Among
the many factors which contribute to organizational structure include relevant
strategies, technologies, and surrounding environments. Modern
organization theory
integrates management principles with actual cases to distinguish four major
organizational structures: functional, divisional, matrix, and
network. However, in light
of the competitive environments surrounding information technology, information
network breaks down the conventional bureaucratic organization, resulting in
obstacles to the organizational function. Information networks have become
widespread, reflecting a trend which links the different
capabilities of a business that is
responsible for one of the most competitive value chain
activities between the business
function and functional flow. By doing so, the entire
organizational goals can be
achieved by relational networks. Therefore, in this
dissertation, we reconstruct the
conventional organization by information networks. The
relational networks are also
utilized to「achieve the resource efficiency」, 「achieve the risk sharing」,
「achieve the control authority」, and 「achieve the market
competitiveness」. In
addition, the information networks are applied to「break the time and space
limitation」,「communicate and coordinate channels」, 「enhance the information
quality and quantity」. The virtual organization with virtual
traits is constructed as well.
Results in this dissertation demonstrate that the functional
resources of a business can
be virtually obtained as the virtual operating objects. In a
virtual organization, some
internal business function or functional flows are attributed
to the resources and
transaction cost. Such a situation could make use of the
externalization of relational
networks. Regardless of whether the external relations are long
term or short term,
business function and functional flow can utilize information
networks for connecting
and communicating. By doing so, the cross organizational gaps
and boundaries can be
eliminated. Therefore, this dissertation also constructs a
virtual type organization
model(ILLM). Also emphasized herein are the network mechanisms, including the
information networks to connect the core subject''''s business
capability and virtual
member''''s business capability, which eventually becomes the core
linkage''''s virtual
organization.
The novel architecture proposed herein is constructed from
the previous investigations
The electronics and information industries are selected as our
case studies. According
to results obtained from an in-depth interview of the first
stage, the network perspective
of a virtual type organizational model is obtained; those
elements are analyzed as well.
From virtual analyses of both the 2nd stage and network
mechanism, we derive the
following management principles: (1)Network mechanism oriented to the virtual
position consists of「discrete type」,「gathering type,「
unified type」, and「virtual
type」; (2)Organizational relational networks enhance the
information networks; and
(3)Relational networks of an organization are in advance and
information networks are
latter. Moreover, management strategy implications are obtained
from the research
propositions. For the former, the four types of virtual
organization evolution stages
allow us to transform the relational network''''s strength and
weaknesses to (1) business
control (loose crowd - tightly cooperative), and transform the
information network
strength and weaknesses to (2) information technology control ( generalize -
specialize), and finally obtain the virtual organization''''s「
dualism control strategy」,
including the「electronic basis structure」,「advantages of messages」,
「advantages of network」,「advantages of electronic integration
」. The latter is
「polarize business strategy」, which includes a tightly
cooperative relation network''''s
「Electronic Integrate Business」, and the general information network, which
connects the relation network''''s loose crowd「Electronic Commerce Marketing」.
Based on the results in the dissertation, we can conclude the following:
1. This dissertation combines the network perspective''''s virtual
organization with
fundamental theory. The virtual type organization is also
constructed sequentially,
which could be the basis for analysis in the future;
2. The information industry is higher than the manufacturing
industry in terms of
virtual levels. Correspondingly, the service industry is higher than the
manufacturing industry, and marketing management business function is higher
than others functions;
3. The four stages of virtual organization evolution are
discrete type, gathering type,
unified type, and virtual type; and
4. Our research propositions are that (1) Network mechanisms
are one directional in
terms of affecting the virtual traits, and (2)Information
network and relational
network got affects each other.
 
 
 
 
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