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題名:定期貨櫃船公司動態能耐、服務能耐、競爭優勢與組織績效關係之研究-環境動態之干擾效果
作者:郭思瑜 引用關係
作者(外文):Szu-YuKuo
校院名稱:國立成功大學
系所名稱:交通管理科學系
指導教授:呂錦山
林珮珺
學位類別:博士
出版日期:2016
主題關鍵詞:定期航運動態能耐服務能耐競爭優勢環境動態組織績效Container shippingDynamic capabilitiesService capabilitiesCompetitive advantageEnvironmental dynamismOrganizational performance
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本研究旨在探討定期貨櫃船公司之動態能耐、服務能耐、競爭優勢與組織績效之關係-環境動態之干擾效果。本研究針對台灣地區定期海運業者進行問卷調查,總共回收134份有效問卷。經由驗證性因素分析證實動態能耐、服務能耐、競爭優勢、環境動態與組織績效之因素結構符合評估標準。
本研究利用結構方程模式分析,研究結果發現動態能耐會正向影響定期海運業者之競爭優勢與服務能耐,且服務能耐與競爭優勢亦正面影響組織績效。最後,本研究分析環境動態對於競爭優勢與組織績效之干擾效果,研究結果發現當環境動態越高,動態能耐對於財務績效與競爭優勢具有正向的影響。本研究結果可提供給定期航運業者在營運管理之參考。
The purpose of this study is to examine the linkages between dynamic capabilities, service capabilities, competitive advantage, and organizational performance in container shipping and the moderating role of environmental dynamism. Using data surveys from 134 respondents in container shipping firms in Taiwan. A confirmatory factor analysis was employed to identify the constructs of dynamic capabilities, service capabilities, competitive advantage, environmental dynamism, and organizational performance.
Results from the analysis of structural equation modeling (SEM) indicate that dynamic capabilities positively influence competitive advantage and service capabilities; and that service capabilities and competitive advantage are positively related to organizational performance.
This study also investigates the moderating role of environmental dynamism on the effects of dynamic capabilities on competitive advantage and organizational performance. The results indicate that dynamic capabilities have a greater positive impact on financial performance and competitive advantage when the environmental dynamism is high than when it is low. Practical implications of the research findings for container shipping firms are discussed.
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