:::

詳目顯示

回上一頁
題名:不當督導對員工建言行為之影響:建言效能量表之建構及中介與調節效果之探討
作者:何瑞枝
作者(外文):Ho, Jui-Chih
校院名稱:國立彰化師範大學
系所名稱:人力資源管理研究所
指導教授:蔡啟通
學位類別:博士
出版日期:2018
主題關鍵詞:不當督導政治技能建言效能建言行為心理安全建設性變革責任感abusive supervisionpolitical skillvoice efficacyvoice behaviorpsychological safetyfelt obligation for constructive change
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:1
建言效能是影響建言行為最近端的構念,然而迄今仍未建構專門用以衡量員工建言的效能量表,以作為後續建言實證調查之用。有鑑於此,本論文有3項研究,先發展建言效能的衡量工具,接著在社會認知與社會資訊處理理論觀點下應用在後續兩個研究中,探討建言效能在員工建言中所扮演的中介與調節角色。研究1以兩組樣本共407位員工為施測對象,經由探索及驗證性因素分析,發展出「主管導向建言效能,簡稱SOVE」與「團隊導向建言效能,簡稱TOVE」兩構面共11題之建言效能量表。研究2、3則分別採用不同的理論觀點,探討主管的不當督導對部屬建言行為影響之機制。研究2蒐集285份主管與部屬配對資料,發現部屬的主管導向建言效能與團隊導向建言效能會中介不當督導與建言之關係,政治技能可調節不當督導經主管導向建言效能與團隊導向建言效能,進而影響建言行為的間接效果。研究3蒐集275份主管與部屬配對資料,發現部屬的心理安全與建設性變革責任感完全中介不當督導與建言之關係,主管導向建言效能可調節不當督導經心理安全進而影響建言行為的間接效果。本論文結果也提供了相關的理論及實務意涵。
Voice efficacy is the foremost construct influencing voice behavior. An efficacy scale for measuring employee voice behavior has not yet been developed for use in empirical investigations of voice behavior. In view of this research gap, three studies were conducted. In Study 1, a voice efficacy measurement instrument was developed. This instrument was then applied in the next two studies on the basis of social cognitive theory and social information processing theory to investigate the mediating and moderating roles of voice efficacy in employee voice behavior. In Study 1, two groups of samples consisting of 407 employees were adopted. Through exploratory and confirmatory factor analyses, an 11-item voice efficacy scale comprising two dimensions of supervisor-oriented voice efficacy (SOVE) and team-oriented voice efficacy (TOVE) was developed. In Studies2 and 3, different theoretical perspectives were employed to respectively investigate the influence of abusive supervision on subordinates’ voice behavior. In Study 2, 285 sets of supervisor–subordinate pair data were collected; the results indicate that subordinates’ SOVE and TOVE mediated the relationship between abusive supervision and voice behavior, and that political skill can moderate abusive supervision through SOVE and TOVE, thereby indirectly influencing voice behavior. In Study 3, 275 sets of supervisor–subordinate pair data were collected; the results indicate that subordinates’ psychological safety and perceived obligation for constructive change mediated the relationship between abusive supervision and voice behavior, and that SOVE can moderate abusive supervision through psychological safety, thereby indirectly influencing voice behavior. The results of this study also provided associated theoretical and practical implications.
吳宗祐(2008a)。由不當督導到情緒耗竭:部屬正義知覺與情緒勞動的中介效果。中華心理學刊,50(2),201-221。
吳宗祐(2008b)。主管權威領導與部屬的工作滿意度與組織承諾:信任的中介歷程與情緒智力的調節效果。本土心理學研究,30(3),3-63。
何瑞枝與蔡啟通(排印中)。不當督導與員工建言行為:建言效能的中介與政治技能的調節效果。管理學報。
林鉦棽、賴鳳儀、黃紹慶、潘蕙韶與鍾潤富(2011)。組織公民行為與工作家庭衝突之關聯分析:好士兵症候群?管理學報,28(1),31-47。
紀乃文、石蕙菱與郭智涵(2015)。建言或諫言?探討員工正、負向心情與建言行為的關係:轉換型與交易型領導的幹擾效果。管理學報,32(1),43-68。
彭台光、高月慈與林鉦棽(2006)。管理研究中的共同方法變異:問題本質、影響、測試與補救。管理學報,23(1),77-98。
楊美玉與柯佑宗(2015)。人們為何能勇於建言?建言自我效能與團隊建言行為的效果。臺大管理論叢,25(3),39-66。
Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
Ashforth, B. (1997). Petty tyranny in organizations: A preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences, 14(2), 126-140.
Aryee, S., & Chen, Z. X. (2006). Leader-member exchange in a Chinese context: Antecedents, the mediating role of psychological empowerment and outcomes. Journal of Business Research, 59(7), 793-801.
Aryee, S., Chen, Z. X., Sun, L. Y., & Debrah, Y. A. (2007). Antecedents and outcomes of abusive supervision: Test of a trickle-down model. Journal of Applied Psychology, 92(1), 191-201.
Avolio, B. J., & Gardner, W. L. (2005). Authentic leadership development: Getting to the root of positive forms of leadership. The Leadership Quarterly, 16(3): 315-338.
Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004). Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. The Leadership Quarterly, 15(6), 801-823.
Bandura, A. (1977a). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191-215.
Bandura, A. (1977b). Social learning theory. Englewood Cliffs, NJ: Prentice Hall.
Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice-Hall.
Bandura, A. (1997). Self-efficacy: The exercise of control. New York: Freeman.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
Barsade, S. G. (2002). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47(4), 644-675.
Bass, B. M. (1985). Leadership and performance beyond expectations. New York: Free Press.
Baumeister, R. F., Bratslavsky, E., Finkenauer, C., & Vohs, K. D. (2001). Bad is stronger than good. Review of General Psychology, 5(4), 323-370.
Bruk-Lee, V., & Spector, P. E. (2006). The social stressors-counterproductive work behaviors link: Are conflicts with supervisors and coworkers the same? Journal of Occupational Health Psychology, 11(2), 145-156.
Burris, E. R. (2012). The risks and rewards of speaking up: Managerial responses to employee voice. Academy of Management Journal, 55(4), 851-875.
Burris, E. R., Detert, J. R., & Chiaburu, D. S. (2008). Quitting before leaving: The mediating effects of psychological attachment and detachment on voice. Journal of Applied Psychology, 93(4), 912-922.
Cardon, M. S. (2008). Is passion contagious? The transference of entrepreneurial passion to employees. Human Resource Management Review, 18(2), 77-86.
Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2010). Inclusive leadership and employee involvement in creative tasks in the workplace: The mediating role of psychological safety. Creativity Research Journal, 22(3), 250-260.
Chen, G., Gully, S. M., & Eden, D. (2001).Validation of a new general self-efficacy scale. Organizational Research Methods, 4(1), 62-83.
Coffman, D. L., & MacCallum, R. C. (2005). Using parcels to convert path analysis models into latent variable models. Multivariate Behavioral Research, 40(2), 235-259.
Cohen, J., & Cohen, P. (1983). Applied multiple regression/correlation analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Erlbaum.
Conchie, S. M., Taylor, P. J., & Donald, I. J. (2012). Promoting safety voice with safety-specific transformational leadership: The mediating role of two dimensions of trust. Journal of Occupational Health Psychology, 17(1), 105-115.
Conger, J. A., & Kanungo, R. N. (1987). Toward a behavioral theory of charismatic leadership in organizational settings. Academy of Management Review, 12(4), 637-647.
Coyle-Shapiro, J. A., & Shore, L. M. (2007). The employee-organization relationship: Where do we go from here? Human Resource Management Review, 17(2), 166-179.
Den Hartog, D. N., De Hoogh, A. H. B., & Keegan, A. E. (2007). The interactive effects of belongingness and charisma on helping and compliance. Journal of Applied Psychology, 92(4), 1131-1139.
Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50(4), 869-884.
Detert, J. R., & Edmondson, A. C. (2011). Implicit voice theories: Taken-for-granted rules of self-censorship at work. Academy of Management Journal, 54(3), 461-488.
Detert, J. R., & Treviño, L. K. (2010). Speaking up to higher ups: How supervisor and skip-level leaders influence employee voice. Organization Science, 21(1), 241-270.
DeVellis, R. F. (2003). Scale development: Theory and applications (2nd ed.). Thousand Oaks, Calif.: Sage.
Duan, J. Y., Kwan, H. K., & Ling, B. (2014). The role of voice efficacy in the formation of voice behaviour: A cross-level examination. Journal of Management & Organization, 20(4), 526-543.
Edmondson, A. C. (2003). Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams. Journal of Management Studies, 40(6), 1419-1452.
Edwards, J. R., & Lambert, L. S. (2007). Methods for integrating moderation and mediation: A general analytical framework using moderated path analysis. Psychological Methods, 12(1), 1-22.
Farh, J. L., & Cheng, B. S. (2000). A cultural analysis of paternalistic leadership in Chinese organizations. In J. T. Li, A. S. Tsui, & E. Weldon (Eds.), Management and organizations in the Chinese context (pp. 84-127). London: MacMillan.
Farrell, D. (1983). Exit, voice, loyalty, and neglect as responses to job dissatisfaction: A multidimensional scaling study. Academy of Management Journal, 26(4), 596-607.
Ferris, G. R., Treadway, D. C., Kolodinsky, R. W., Hochwarter, W. A., Kacmar, C. J., Douglas, C., & Frink, D. D. (2005). Development and validation of the political skills inventory. Journal of Management, 31(1), 126-152.
Ferris, G. R., Treadway, D. C., Perrewé, P. L., Brouer, R. L., Douglas, C., & Lux, S. (2007). Political skill in organizations. Journal of Management, 33(3), 290-320.
Folger, R., & Cropanzano, R. (2001). Fairness theory: Justice as accountability. In J. Greenberg & R. Cropanzano (Eds.), Advances in Organizational Justice (pp. 1-55). Stanford, CA: Stanford University Press.
Frijda, N. H. (1986). The emotions. New York: Cambridge. University Press.
Fuller, J. B., Marler, L. E., & Hester, K. (2006). Promoting felt responsibility for constructive change and proactive behavior: Exploring aspects of an elaborated model of work design. Journal of Organizational Behavior, 27(8), 1089-1120.
Gao, L., Janssen, O., & Shi, K. (2011). Leader trust and employee voice: The moderating role of empowering leader behaviors. The Leadership Quarterly, 22(4), 787-798.
Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16(2), 399-432.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (2006). Multivariate Data Analysis (6th ed.). Upper Saddle River, NJ: Prentice Hall.
Hannah, S. T., Avolio, B. J., & May, D. R. (2011). Moral maturation and moral conation: A capacity approach to explaining moral thought and action. Academy of Management Review, 36(4), 663-685.
Harris, K. J., Zivnuska, S., Kacmar, K. M., & Shaw, J. D. (2007). The impact of political skill on impression management effectiveness. Journal of Applied Psychology, 92(1), 278-285.
Harvey, P., Harris, R. B., Harris, K. J., & Wheeler, A, R. (2007a). Attenuating the effects of social stress: The impact of political skill. Journal of Occupational Health Psychology, 12(2), 105-115.
Harvey, P., Stoner, J., Hochwarter, W., & Kacmar, C. (2007b). Coping with abusive supervision: The neutralizing effects of ingratiation and positive affect on negative employee outcomes. The Leadership Quarterly, 18(3), 264-280.
Hayes, A. F. 2013. Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York, NY: Guilford Press.
Hays, R. D., Hayashi, T., & Stewart, A. L. (1989). A five-item measure of socially desirable response set. Educational and Psychological Measurement, 49(3), 629-636.
Hirschman, A. (1970). Exit, voice, and loyalty: Responses to decline in firms, organizations, and states. Cambridge, MA: Harvard University Press.
Hobfoll, S. E. (2011). Conservation of resources caravans in engaged settings. Journal of Occupational and Organizational Psychology, 84(1), 116-122.
Hobfoll, S. E. (1989). Conservation of resources: A new attempt to conceptualize stress. American Psychologist, 44(3), 513-524.
Hobfoll, S. E. (2001). The influence of culture, community, and the nested self in the stress process: Advancing conservation of resources theory. Applied Psychology: An International Review, 50(3), 337-370.
House, R. J., Spangler, W. D., & Woycke, J. (1991). Personality and charisma in the U.S. Presidency: A psychological theory of leadership effectiveness. Administrative Science Quarterly, 36, 374-396.
Hsieh, C.-W., Hsieh, J.-Y., & Huang, I. Y.-F. (2016). Self-efficacy as a mediator and moderator between emotional labor and job satisfaction: A case study of public service employees in Taiwan. Public Performance & Management Review, 40(1), 71–96.
Hsiung, H. H. (2012). Authentic leadership and employee voice behavior: A multi-level psychological process. Journal of Business Ethics, 107(3), 349-361.
Hunton, J., & Beeler, J. (1997). Effects of User Participation in Systems Development: A Longitudinal Field Experiment. MIS Quarterly, 21(4), 359-388.
Janssen, O., & Gao, L. (2015). Supervisory responsiveness and employee self-perceived status and voice behavior. Journal of Management, 41(7), 1854-1872.
Jiang, W., & Gu, Q. (2016). How abusive supervision and abusive supervisory climate influence salesperson creativity and sales team effectiveness in China. Management Decision, 54(2), 455-475.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
Kark, R., & Carmeli, A. (2009). Alive and creating: The mediating role of vitality and aliveness in the relationship between psychological safety and creative work involvement. Journal of Organizational Behavior, 30(6), 785-804.
Kish-Gephart, J. J., Detert, J. R., Klebe Treviño, L., & Edmondson, A. C. (2009). Silenced by fear: The nature, sources, and consequences of fear at work. Research in organizational behavior, 29, 163-193.
Kwak, W. (2012). Charismatic leadership influence on empowered and less empowered followers' voice: A mediated moderation model. Journal of Leadership, Accountability & Ethics, 9(1), 56-70.
Landau, J. (2009). To speak or not to speak: Predictors of voice propensity. Journal of Organizational Culture, Communications and Conflict, 13(1), 35-54.
Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal and coping. New York: Springer.
Lee, D., Choi, Y., Youn, S., & Chun, J. U. (2017). Ethical leadership and employee moral voice: The mediating role of moral efficacy and the moderating role of leader-follower value congruence. Journal of Business Ethics, 141(1), 47-57.
Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81(2), 123-133.
LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83(6), 853-868.
LePine, J. A., & Van Dyne, L. (2001). Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86(2), 326-336.
Li, Y., & Sun, J. M. (2015). Traditional Chinese leadership and employee voice behavior: A cross-level examination. The Leadership Quarterly, 26(2), 172-189.
Liang, J., Farh, C. I. C., & Farh, J. L. (2012). Psychological antecedents of promotive and prohibitive voice behavior: A two-wave longitudinal examination. Academy of Management Journal, 55(1), 71-92.
Liden, R. C., Sparrowe, R. T., & Wayne, S. J. (1997). Leader-member exchange theory: The past and potential for the future. Research in Personnel and Human Resources Management, 15, 47-119.
Liu, D., Liao, H., & Loi, R. (2012a). The dark side of leadership: A three-level investigation of the cascading effect of abusive supervision on employee creativity. Academy of Management Journal, 55(5), 1187-1212.
Liu, W., Song, Z. L., Li, X., & Liao, Z. Y. (2017). Why and when leaders' affective states influence employee upward voice. Academy of Management Journal, 60(1), 238-263.
Liu, W., Zhu, R., & Yang, Y. (2010). I warn you because I like you: Voice behavior, employee identifications, and transformational leadership. The Leadership Quarterly, 21(1), 189-202.
Liu, Y. L., Yang, M. Y., & Liu, G. C. (2012b). Investigating the effects of self-efficacy and participative leadership on voice behavior. Paper presented at the 72nd annual meeting of the Academy of Management, Boston, MA.
Loi, R., Lai, J. Y., & Lam, L. W. (2012). Working under a committed boss: A test of the relationship between supervisors' and subordinates' affective commitment. The Leadership Quarterly, 23(3), 466-475.
Loi, R., Yang, J., & Diefendorff, J. M. (2009). Four-factor justice and daily job satisfaction: A multilevel investigation. Journal of Applied Psychology, 94(3), 770-781.
Lord, R. G., & Brown, D. J. (2001). Leadership, values, and subordinate self-concepts. The Leadership Quarterly, 12(2), 133-152.
Lu, C.-Q., Du, D.-Y., & Xu, X.-M. (2016). What differentiates employees' job performance under stressful situations: The role of general self-efficacy. The Journal of Psychology, 150(7), 837-848.
Martinko, M. J., Harvey, P., Brees, J. R., & Mackey, J. (2013). A review of abusive supervision research. Journal of Organizational Behavior, 34(1), 120-137.
Maynes, T. D., & Podsakoff, P. M. (2014). Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. Journal of Applied Psychology, 99(1), 87-112.
Michel J. S., Newness K., & Duniewicz, K. (2016). How abusive supervision affects workplace deviance: A moderated-mediation examination of aggressiveness and work-related negative affect. Journal of Business and Psychology, 31(1), 1-22.
Milliken, F. J., Morrison, E. W., & Hewlin, P. (2003). An exploratory study of employee silence: Issues that employees don’t communicate upward and why. Journal of Management Studies, 40(6), 1453-1476.
Mohammed, S., & Billings, R. S. (2002). The effect of self-efficacy and issue characteristics on threat and opportunity categorization. Journal of Applied Social Psychology, 32(6), 1253-75.
Morrison, E. W. (2011). Employee voice behavior: Integration and directions for future research. The Academy of Management Annals, 5(1), 373-412.
Nasser, F., & Takahashi, T. (2003). The effect of using item parcels on ad hoc goodness-of fit indexes in confirmatory factor analysis: An example using Sarason’s reactions to tests. Applied Measurement in Education, 16(1), 75-97.
Netemeyer, R. G., Durvasula, S., & Lichtenstein, D. R. (1991). A cross-national assessment of the reliability and validity of the cetscale. Journal of Marketing Research, 28(3), 320-327.
Netemeyer, R. G., Maxham, J. G., & Lichtenstein, D. R. (2010). Store manager performance and satisfaction: Effects on store employee performance and satisfaction, store customer satisfaction, and store customer spending growth. Journal of Applied Psychology, 95(3), 530-545.
Ng, T. W., & Feldman, D. C. (2012). Employee voice behavior: A meta-analytic test of the conservation of resources framework. Journal of Organizational Behavior, 33(2), 216-234.
Ouyang, K., Lam, W., & Wang, W. (2015). Roles of gender and identification on abusive supervision and proactive behavior. Asia Pacific Journal of Management, 32(3), 671-691.
Perrewe´, P. L., Ferris, G. R., Frink, D. D., & Anthony, W. P. (2000). Political skill: An antidote for work workplace stressors. Academy of Management Executive, 14(3), 115-123.
Perrewe´, P. L., & Nelson, D. L. (2004). Gender and career Success: The facilitative role of political skill. Organizational Dynamics, 33(4), 366-378.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879-891.
Preacher, K. J., Rucker, D. D., & Hayes, A. F. (2007). Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Research, 42(1), 185-227.
Premeaux, S.F., & Bedeian, A. G. (2003). Breaking the silence: The moderating effects of self-monitoring in predicting speaking up in the workplace. Journal of Management Studies, 40(6), 1537-1562.
Priesemuth, M., Schminke, M., Ambrose, M. L., & Folger, R. (2014). Abusive supervision climate: A multiple-mediation model of its impact on group outcomes. Academy of Management Journal, 57(5), 1513-1534.
Rafferty, A. E., & Restubog, S. L. D. (2011). The influence of abusive supervisors on followers' organizational citizenship behaviours: The hidden costs of abusive supervision. British Journal of Management, 22(2), 270-285.
Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23(2), 224-253.
Schat, A. C. H., Frone, M. R., & Kelloway, E. K. (2006). Prevalence of workplace aggression in the U.S. worforce: Findings from a national study. In E. K. Kelloway, J. Barling, & J. J. Hurrell, Jr. (Eds.), Handbook of workplace violence (pp. 47-89). Thousand Oaks, CA: Sage.
Schyns, B., & Schilling, J. (2013). How bad are the effects of bad leaders? A meta-analysis of destructive leadership and its outcomes. The Leadership Quarterly, 24(1), 138-158.
Shamir, B., Zakay, E., Breinin, E., & Popper, M. (1998). Correlates of charismatic leader behavior in military units: Subordinates’ attitudes, unit characteristics, and superiors’ appraisals of leader performance. Academy of Management Journal, 41(4), 387-409.
Singh, J., Goolsby, J. R., & Rhoads, G. K. (1994). Behavioral and psychological consequences of boundary spanning: Burnout for customer service representatives. Journal of Marketing Research, 31(4), 558-569.
Sluss, D. M., & Ashforth, B. E. (2007). Relational identity and identification: Defining ourselves through work relationships. Academy of Management Review, 32(1), 9-32.
Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442-1465.
Sy, T., Cote, S., & Saavedra, R. (2005). The contagious leader: Impact of the leader's mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology, 90(2), 295-305.
Tajfel, H., & Turner, J. C. (1985). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.). Psychology of intergroup relations (pp. 7-24). Chicago, IL: Nelson-Hall.
Tangirala, S., & Ramanujam, R. (2008a). Employee silence on critical work issues: The cross level effects of procedural justice climate. Personnel Psychology, 61(1), 37-68.
Tangirala, S., & Ramanujam, R. (2008b). Exploring nonlinearity in employee voice: The effects of personal control and organizational identification. Academy of Management Journal, 51(6), 1189-1203.
Tangirala, S., Kamdar, D., Venkataramani, V., & Parke, M. R. (2013). Doing right versus getting ahead: The effects of duty and achievement orientations on employees’ voice. Journal of Applied Psychology, 98(6), 1040-1050.
Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43(2), 178-190.
Tepper, B. J. (2007). Abusive supervision in work organizations: Review, synthesis, and research agenda. Journal of Management, 33(3), 261-289.
Tepper, B. J., Duffy, M. K., Henle, C. A., & Schurer-Lambert, L. (2006). Procedural injustice, victim precipitation and abusive supervision. Personnel Psychology, 59(1), 101-123.
Tepper, B. J., Carr, J. C., Breaux, d. M., Geider, S., Hu, C., & Hua, W. (2009). Abusive supervision, intentions to quit, and employees' workplace deviance: a power/ dependence analysis. Organizational Behavior and Human Decision Processes, 109(2), 156-167.
Tepper, B. J., Moss, S. E., Lockhart, D. E., & Carr, J. C. (2007). Abusive supervision, upward maintenance communication, and subordinates' psychological distress. Academy of Management Journal, 50(5), 1169-1180.
Townsend, J., Phillips, J. S., & Elkins, T. J. (2000). Employee retaliation: The neglected consequence of poor leader-member exchange relations. Journal of Occupational Health Psychology, 5(4), 457-463.
Valle, M. (2005). A preliminary model of abusive behavior in organizations. Southern Business Review, 30(2), 27-35.
Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behavior: Evidence of construct and predictive validity. Academy of Management Journal, 41(1), 108-119.
Van Dyne, L., Ang, S., & Botero, I. C. (2003). Conceptualizing employee silence and employee voice as multi-dimensional constructs. Journal of Management Studies, 40(6), 1359-1392.
Vandenberghe, C. (2009). Organizational commitments. In H. Klein, T. E. Becker & J. P. Meyer (Eds.), Commitment in organizations: Accumulated wisdom and new directions (pp. 99-135). New York, NY: Routledge.
Walumbwa, F. O., & Schaubroeck, J. (2009). Leader personality traits and employee voice behavior: Mediating roles of ethical leadership and work group psychological safety. Journal of Applied Psychology, 94(5), 1275-1286.
Wang, D., Gan, C., Wu, C., & Wang, D. (2015). Ethical leadership and employee voice: Employee self-efficacy and self-impact as mediators. Psychological Reports: Employment Psychology & Marketing, 116(3), 751-767.
Wang, R., & Jiang, J. (2015). How abusive supervisors influence employees’ voice and silence: The effects of interactional justice and organizational attribution. The Journal of Social Psychology, 155(3), 204-220.
Wei, L. Q., Liu, J., Chen, Y. Y., & Wu, L. Z. (2010). Political skill, supervisor-subordinate Guanxi and career prospects. Journal of Management Studies, 47(3), 437-454.
Whitman, M. V., Halbesleben, J. R. B., & Holmes, O. (2014). Abusive supervision and feedback avoidance: The mediating role of emotional exhaustion. Journal of Organizational Behavior, 35(1), 38-53.
Wood, R., & Bandura, A. (1989). Social cognitive theory of organizational management. Academy of Management Review, 14(3), 361-384.
Wright, T. A., & Hobfoll, S. E. (2004). Commitment, psychological well-being and job performance: An examination of conservation of resources (COR) theory and job burnout. Journal of Business and Management, 9(4), 389-406.
Wu, M., Huang, X., Li, C., & Liu, W. (2012). Perceived interactional justice and trust-in-supervisor as mediators for paternalistic leadership. Management and Organization Review, 8(1), 97-121.
Wu, T. Y., & Hu, C. (2009). Abusive supervision and employee emotional exhaustion: Dispositional antecedents and boundaries. Group and Organization Management, 34(2), 143-169.
Wu, W., Tang, F., Long, X., & Liu, C. (2015). Different identifications cause different types of voice: A role identity approach to the relations between organizational socialization and voice. Asia Pacific Journal of Management, 32(1), 251-287.
Xu, A. J., Loi, R., & Lam, L. W. (2015). The bad boss takes it all: How abusive supervision and leader-member exchange interact to influence employee silence. The Leadership Quarterly, 26(5), 763-774.
Yan, D., & Huang, P. (2011). Abusive supervision and subordinates ' voice behavior: The roles of organization-based self-esteem and locus of control. Journal of Business Economics, 12, 28-37.
Zellars, K. L., Tepper, B. J., & Duffy, M. K. (2002). Abusive supervision and subordinates’ organizational citizenship behavior. Journal of Applied Psychology, 87(6), 1068-1076.
Zhang, Y., Huai, M. Y., & Xie, Y. H. (2014). Paternalistic leadership and employee voice in China: A dual process model. The Leadership Quarterly, 26(1), 25-36.
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
QR Code
QRCODE