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題名:企業併購後之資訊整合專案績效的系統動態模型-社會技術變革的觀點
作者:邱金田
作者(外文):Chin-Tien Chiu
校院名稱:元智大學
系所名稱:資訊管理學系
指導教授:劉俞志
學位類別:博士
出版日期:2019
主題關鍵詞:併購社會技術模型系統動態學實踐方法IT整合組織變革mergers and acquisitionssocio-technical modelssystem dynamicspractice approachesIT integrationorganizational change
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併購是企業提高組織價值的重要手段。資訊(IT)整合是併購創造價值的關鍵挑戰。許多資訊系統整合專案未能帶來預期的好處。其中很大一部分是社會和組織因素的結果,而不僅僅是技術故障。鑑於併購公司IT整合的高失敗率,確定此類專案的風險因素並整合有效的管理方法極為重要。本研究探討了這些社會和技術因素的動態,以更好地理解成功和失敗的原因。基於來自IT整合專案詳細案例的分析資料,本研究將IT整合過程描述為一種突現的動態過程,其特徵在於連續的局部適應。本研究最終提出了一個反饋豐富的框架,該框架基於社會技術變革的實踐觀點,為專案經理和高階主管提供理論見解和實踐啟發。
Mergers and acquisitions is an important method for enterprises to improve organizational value. Information technology (IT) integration is a critical challenge for value-creating mergers and acquisitions. Many IT integration initiatives fail to deliver the expected benefits. An important percentage of these are the result of social and organizational factors, not simply technical failures. In view of the high failure rate of IT integration in M&A companies, it is extremely important to identify the risk factors of such projects and to integrate effective management methods. This study explores the dynamics of these social and technical factors to better understand the causes of success and failure. Based on data from a detailed case analysis of an IT integration project, the study depicts the IT integration process as an emergent and dynamic one, characterized by continuous local adaptations. The study ends with a proposal of a feedback-rich framework, based on a practice view of socio-technical change that offers theoretical insights and practical heuristics to project managers and top management.
Keywords:mergers and acquisitions; socio-technical models; system dynamics; practice approaches; IT integration; organizational change
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