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一、中文部分
于丹、董大海、劉瑞明、原永丹(2008)。理性行為理論及其拓展研究的現狀與展望。心理科學進展，(05)，796-802。
毛慧芬(2009)。長期照護的團隊。載於陳惠姿等人(編著)，長期照護實務(三版)(4-3-4-19頁)。臺北市：永大。
中央社(2021)。工研院發布台灣長照產業白皮書居家服務潛在需求高。聯合新聞網。https://udn.com/news/story/7241/5748736
王品(2017)。看不見「缺工」的台灣長照。天下雜誌。https://opinion.c w.com.tw/blog/profile/52/article/5262
王瀟、李文忠、杜建剛(2010)。情緒感染理論研究述評。心理科學進展，18(8)，1236-1245。
王精文、陸佳瑩、盛彧(2020)。長照機構社會支持對照服員悲憫疲憊之影響。商略學報，12(3)，195-210。
行政院性別平等會 (2020)。重要性別統計資料庫－老人長期照顧、安養機構(所)數。行政性別平等。https://www.gender.ey.gov.t w/gecdb/Stat_Statistics_Query.aspx?sn=JhXdQCIVuVWrqa3tusWKbg%40%40&statsn=!wEzRrF1jtJ82VtOVizhxw%40%40
行政院(2022)。長照2.0，讓照顧的長路上更安心。行政院。https://www.ey.gov.tw/Page/5A8A0CB5B41DA11E/1e9bc8a6-99bc-41a5-b91f-96e6df4df192
行政院主計總處(2021)。國情統計通報。行政院主計總處。https://ww w.stat.gov.tw/public/Data/132162358VPAVQ8D.pdf
行政院性別平等會(2020)。重要性別統計資料庫－老人長期照顧、安養機構工作人員數。行政院性別平等會。https://www.gender. ey.gov.tw/gecdb/Stat_Statistics_Query.aspx?sn=ZViStQdk5IMDCajYSMDW5Q%40%40&statsn=PsKAvsFoXLFcIub5I5r!GA%40%40&d=m9ww9odNZAz2Rc5Ooj%24wIQ%40%40&n=148282
何瑞枝、蔡啟通、張瓊誼(2017)。知覺主管神經質特性是否影響員工建言：以情緒耗竭，主管認同及自我效能為中介變數。北商學報，(32)，1-26。
周文霞、孫健敏(2010)。中國情境下職業成功觀的內容與結構。中國人民大學學報，(3)，124。
胡君琴、李家偉、賴倩、楊莉(2016)。醫務人員敬業度現狀調查與分析。現代醫院，16(1)，110-113。
陳世宗(2020)。照服員天天勞力活 弘道基金會調查近7成想離職。中時新聞網。 https://www.chinatimes.com/realtimenews/202012 15002432-260405?chdtv
陳靜敏(2012)。長期照護發展與理念。載於盧美秀、陳靜敏(編著)，長期照護：跨專業綜論(一版)(3-24頁)。臺北市：華杏。
國發會人力發展處(2018)。中華民國人口推估(2018至2065年)。國發會人力發展處。https://ws.ndc.gov.tw/Download.ashx?u=Lz AwMS9hZG1pbmlzdHJhdG9yLzEwL3JlbGZpbGUvMC8xMjA2My8wOGVlZmI0Zi0wOTJiLTRlNTYtOTUzNy0yYjZjYzIzNDFlMzgucGRm&n=6KuW6KGhMTYtM182LuWci%2BeZvOWLleaFizA2X%2BS4reiPr%2BawkeWci%2BS6uuWPo%2BaOqOS8sO%2B8iDIwMTjoh7MyMDY15bm077yJLnBkZg%3D%3D&icon=..pdf
張火燦、劉嘉雯、許宏明、繆敏志、童志隆(2011)。主管心情感染與員工創新行為的關係：敬業貢獻與工作倦怠的中介角色。人力資源管理學報，11(2)，1-24。
勞動部勞動及職業安全衛生研究所(2017)。長照產業人力結構與職場環境問題分析及因應對策研究。勞動部勞動及職業安全衛生研究所。https://labor-elearning.mol.gov.tw/base/10001/door/% E5%A0%B1%E5%91%8A%E5%8D%80/927_%E9%95%B7%E7%85%A7%E7%94%A2%E6%A5%AD%E4%BA%BA%E5%8A%9B%E7%B5%90%E6%A7%8B%E8%88%87%E8%81%B7%E5%A0%B4%E7%92%B0%E5%A2%83%E5%95%8F%E9%A1%8C%E5%88%86%E6%9E%90%E5%8F%8A%E5%9B%A0%E6%87%89%E5%B0%8D%E7%AD%96%E7%A0%94%E7%A9%B6.pdf
黃俊英(2000)。多變量分析。臺北市：華泰書局。
黃俊英、林震岩(1997)。SAS精析與實例。臺北市：華泰書局。
楊培珊(2009)。建構小型老人養護機構社工員之團體身份認同：一個社會認同理論的觀點。東吳社會工作學報，21，1-26。
蔡淑鳳、陳文意、林育秀、梁亞文(2013)。台灣地區長期照護機構女性照顧服務員工作壓力源與工作適應，離職意願之研究。台灣公共衛生雜誌，32(5)，476-490。
衛生福利部(2023)。長照2.0懶人包。https://www.mohw.gov.tw/dl-41 398-de03f2b4-64b0-4d1a-9b01-18bf2f7cadb8.html
聯合新聞網(2018)。領不到政府說的薪水32K 傳照服員掀離職潮。遠見雜誌。https://www.gvm.com.tw/article/43701
二、英文部分
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