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題名:旅遊產品知覺風險與降低風險策略之研究
書刊名:旅遊管理研究
作者:曹勝雄 引用關係王麗娟
作者(外文):Tsaur, Sheng-hshiungWang, Li-chuan
出版日期:2001
卷期:1:1
頁次:頁1-26
主題關鍵詞:知覺風險產品涉入旅遊產品Perceived riskProduct involvementTravel product
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(9) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:9
  • 共同引用共同引用:0
  • 點閱點閱:182
本研究旨在探討旅遊產品知覺風險與資訊搜尋為主之降低風險策略,以一般欲前往大陸旅遊之消費者為調查對象。首先,經由文獻回顧建立本研究之架構與假設,其次透過問卷調查與統計方法進行實證分析。研究結果顯示,受訪者對於大陸線旅遊產品所知覺到風險程度,以實體風險為最高,社會風險為最低。受訪者之產品涉入程度與知覺風險程度在人口統計屬性中性別、婚姻狀況、教育程度、職業、個人所得有顯著的差異。而產品涉入程度對於社會風險與心理風險之知覺程度有顯著的影響。受訪者在面對知覺風險的購買情境時會透過廣告與客觀資料、產品展示與詢問比較、經驗與產品促銷、知名品牌等資訊來協助其降低對風險的知覺程度。本研究結果有助於旅遊業者研擬產品策略,以降低消費者的知覺風險,針對消費者的資訊來源制定出有效的行銷策略。
期刊論文
1.Sheth, Jagdish N.、Venkatesan, M.(1968)。Risk Reduction Process in Repetitive Consumer Behavior。Journal of Marketing Research,5(1),307-310。  new window
2.Mitchell, V-W.(1989)。Industrial risk reduction in the purchase of microcomputers by small business。European Journal of Marketing,24,7-19。  new window
3.Richins, Marsha L.、Bloch, Peter H.(1986)。Product Satisfaction: Incorporating the Effect of Involvement。Journal of Business Research,23,145-158。  new window
4.Sirakaya, E.、Sheppard, G. A.、McLellan, R. W.(1997)。Assessment of relationship between perceived safety at A vacation site and destination choice decision: Extending the behavioral decision-making model。Journal of Hospitality & Tourism Research,21,1-10。  new window
5.Murrary, Keith B.(1991)。A test of service marketing theory: consumer information acquisition activities。Journal of Marketing,55,10-25。  new window
6.Roehl, Wesley S.、Fesenmaier, Daniel R.(1992)。Risk Perceptions and Pleasure Travel: An Exploratory Analysis。Journal of Travel Research,30(4),17-26。  new window
7.Peter, J. Paul、Tarpey, Lawrence X.(1975)。A Comparative Analysis of Three Consumer Strategies。Journal of Consumer Research,2(1),29-37。  new window
8.Pinhey, T. K.、Iverson, T. J.(1994)。Safety Concerns of Japanese Visitors to Guam。Journal of Travel & Tourism Marketing,3(2),87-94。  new window
9.Roselius, Ted(1971)。Consumer Rankings of Risk Reduction Methods。Journal of Marketing,35(1),56-61。  new window
10.Krugman, Herbert E.(1965)。The Impact of Television Advertising: Learning Without Involvement。Public Opinion Quarterly,29(3),349-356。  new window
11.Zaichkowsky, Judith Lynne(1986)。Conceptualizing involvement。Journal of Advertising,15(2),4-34。  new window
12.Zaichkowsky, Judith Lynne(1985)。Measuring the Involvement Construct。Journal of Consumer Research,12(3),341-352。  new window
13.Cox, Donald F.、Rich, Stuart U.(1964)。Perceived Risk and Consumer Decision-Making: The Case of Telephone Shopping。Journal of Marketing Research,1(4),32-39。  new window
14.Murray, K. B.、Schlacter, J. L.(1990)。The impact of services vs. goods on consumers’ assessment of perceived risk and variability。Journal of the Academy of Marketing Science,18(1),51-65。  new window
15.Tsaur, S. H.、Tzeng, G. H.、Wang, K. C.(1997)。Evaluating tourist risk from fuzzy perspectives。Annals of Tourism Research,24(4),796-812。  new window
會議論文
1.Jacoby, Jacob、Kaplan, Leon B.(1972)。The Components of Perceived Risk。Third Annual Conference of the Association for Consumer Research,(會議日期: Nov. 2-5, 1972)。Association for Consumer Research。382-393。  new window
學位論文
1.孫國憲(1987)。消費性科技產品知覺風險之研究--以彩色電機、錄放影機、個人電腦為實例(碩士論文)。國立交通大學。  延伸查詢new window
2.梁恆德(1996)。汽車購買者知覺風險之研究(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.Bettman, James R.(1979)。An Information Proceeding Theory of Consumer Choice Reading。Mass:Addision-Wesley。  new window
2.Engel, James F.、Kollat, D. T.、Blackwell, Roger D.(1982)。Consumer Behavior。New York:The Dryden Press。  new window
3.Engel, James F.、Blackwell, Roger D.、Miniard, Paul W.(1990)。Consumer Behavior。Dryden Press。  new window
4.Kotler, Philip(1994)。Marketing Management: Analysis, Planning, Implementation, and Control。Prentice-Hall, Inc.。  new window
圖書論文
1.Cox, Donald F.(1967)。Risk Handling in Consumer Behavior: An Intensive Study of Two Cases。Risk Taking and Information Handling in Consumer Behavior。Boston, MA:Harvard University Press。  new window
2.Cunningham, Scott M.(1967)。The Major Dimensions of Perceived Risk。Risk Taking and Information Handling in Consumer Behavior。Harvard University Press。  new window
3.Bauer, Raymond A.(1960)。Consumer Behavior as Risk Taking。Dynamic marketing for a Changing World。Chicago:American Marketing Association。  new window
 
 
 
 
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