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題名：Are Accounting Students More Communication Apprehensive? An Empirical Study
書刊名：臺大管理論叢
作者：杜榮瑞 引用關係／顏信輝 引用關係／林娟娟 引用關係
作者(外文)：Duh, Rong-ruey／Yen, Sin-hui／Lin, Judy Chuan-chuan
出版日期：2002
卷期：12:2
頁次：頁143-179
主題關鍵詞：溝通憂懼；口頭溝通憂懼；書寫憂懼；會計教育；自我選擇；Communication apprehension；Oral communication apprehension；Writing apprehension；Accounting education；Self-selection
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:6
  • 點閱點閱:31
管理教育報告書(民87)指出國內會計教育的一項缺失為人際溝通績效不佳，但並未針對其他管理領域作出相同之評論。本研究探討會計系學生之溝通憂懼程度，並以企管象與資管系學生為對照，樣本包括台灣九所大學的上述三個學系之大一與大四學生。根據1,806位有效學生樣本分析，發現不同科系學生間之書寫憂懼並無顯著差異，然而在口頭溝通憂懼方面，於大一新生階段時會計系學生比企管系學生更具溝通憂懼，但在大四階段則已無顯著差異，此證據似乎支持過去研究之「自我選擇」解釋：即學生於選擇科系就讀時會考量科系對口頭溝通之要求及其自身口頭溝通能力。本研究結果也顯示會計教育有助降低 (而非增加) 學生之口頭溝通憂懼。性別差異則只出現於口頭溝通憂懼層面：女性之憂懼程度顯著高於男性，特別是在處於會議與公眾演講之情境下。最後，本研究發現不論是書寫或口頭溝通憂懼，大四學生之憂懼程度都顯著低於大一新生，但此無關學生年齡之增長，社團活動之參與及適宜之教學方法都有助降低學生之溝通憂慮。本研究並提出相關之啟示。
A recent report on management education in Taiwan indicates that one of the problems facing the field of accounting education is the poor performance of accounting students in interpersonal communication. In particular, this problem seems most prevalent in accounting majors (Management Education Report, 1998). This study examines the level of communication apprehension in accounting majors and compares it with the levels in students of two other business majors, business administration and information management. The results, based on the response of 1,806 management school students from nine universities across Taiwan, show that accounting majors have higher oral (not written) communication apprehension than business administration majors at the freshman level, but there is no significant difference at the senior level. The evidence seems to support the notion that students self-select among various business majors based on their confidence in oral communication. In addition, accounting education tends to reduce, not aggravate, students' oral communication apprehension. Gender differences were found only for oral communication apprehension, with females reporting higher apprehension, especially in meeting and public speaking domains. Finally, the level of written and oral communication apprehension exhibits a decreasing tendency from freshmen to seniors, but it cannot be attributed to students' ages. Participation in extracurricular activities and apposite teaching methods might reduce students' communication apprehension. Implications of these findings are discussed.
期刊論文
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6.Daly, J. A.、Miller, M. D.(1975)。The empirical development of an instrument to measure writing apprehension。Research in the Teaching of English，9，242-249。  new window
7.Blue, A. V.、Stratton, T. D.、Donnelly, M. B.、Nash, P. P.、Schwartz, R. W.(1998)。Students' Communication Apprehension and Its Effects on PBL Performance。Medical Teacher，20(3)，217-221。  new window
8.McCroskey, J. C.、Anderson, J. F.(1976)。The relationship between communication apprehension and academic achievement among college students。Human Communication Research，3(1)，73-81。  new window
9.Rubin, Rebecca B.、Graham, E. E.(1988)。Communication correlates of college success: an exploratory investigation。Communication Education，37，14-27。  new window
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11.Tan, Hung-Tong、Libby, Robert(1997)。Tacit managerial versus technical knowledge as determinants of audit expertise in the field。Journal of Accounting Research，35(1)，97-113。  new window
12.Ayres, J.、Hopf, T.、Edwards, P. A.(1999)。Vividness and control: factors in the effectiveness of performance visualization?。Communication Education，48，287-293。  new window
13.Bennett, K.、Rhodes, S. C.(1988)。Writing apprehension and writing intensity in business and industry。Journal of Business Communication，25，25-31。  new window
14.American Accounting Association, Committee on the Future Structure, Content, and Scope of Accounting(1986)。Future accounting education: preparing for the expanding profession。Issues in Accounting Education，1，168-193。  new window
15.Boohar, R.、Seiler, W.(1982)。Speech communication anxiety: an impediment to academic achievement in the university classroom。Journal of Classroom Interaction，18，23-27。  new window
16.Bourhis, J.、Allen, M.(1992)。Meta-analysis of the relationship between communication apprehension and cognitive performance。Communication Education，41，68-76。  new window
17.Bowden, R.、Merritt, R.(1995)。The adult learner challenge: instructionally and administratively。Education，115，426-433。  new window
18.Cayton, M. K.(1990)。What happens when things go wrong: women and writing blocks。Journal of Advanced Composition，10，321-337。  new window
19.周齊武、杜榮瑞、顏信輝(1999)。我國會計系學生溝通憂懼知多少。會計研究月刊，168，70-77。  延伸查詢new window
20.Collins, B. B.(1982)。Are You a Listener?。The Journal of Business Education，58，102-103。  new window
21.Daly, J. A.(1978)。Writing apprehension and writing competency。Journal of Educational Research，72，10-14。  new window
22.Daly, J. A.、Miller, M. D.(1975)。Further studies on writing apprehension: SAT scores, success expectations, willingness to take advanced courses and sex differences。Research in the Teaching of English，9，249-253。  new window
23.Daly, J. A.、Shamo, W. G.(1978)。Academic decisions as a function of writing apprehension。Research in the Teaching of English，12，119-126。  new window
24.DiSalvo, V.(1980)。A summary of current research identifying communication skills in various organizational contexts。Communication Education，29，286-290。  new window
25.Dwyer, K. K.(1998)。Communication apprehension and learning style preference: correlations and implications for teaching。Communication Education，47，137-150。  new window
26.Elias, R. Z.(1999)。An examination of nontraditional accounting students' communication apprehension and ambiguity tolerance。Journal of Education for Business，75(1)，38-41。  new window
27.Ericson, P.、Gardner, J.(1992)。Two longitudinal studies of communication apprehension and its effects on college students' success。Communication Quarterly，40，127-137。  new window
28.Faris, K. A.、Golen, S. P.、Lynch, D. H.(1999)。Writing apprehension in beginning accounting majors。Business Communication Quarterly，62，9-21。  new window
29.Fordham, D. R.、Gabbin, A. L.(1996)。Skills versus apprehension: empirical evidence on oral communication。Business Communication Quarterly，59(3)，88-97。  new window
30.Garrison, J. P.、Garrison, K. P.(1979)。Measurement of oral communication apprehension among children: a factor in the development of basic speech skills。Communication Education，28，119-128。  new window
31.Greenblatt, L.、Freimuth, V. S.、Hasenauer, J. H.(1980)。Psychological sex type and androgyny in the study of communication variables: self-disclosure and communication apprehension。Human Communication Research，6，117-129。  new window
32.Kondo, D. S.(1994)。A comparative analysis of interpersonal communication motives between high and low communication apprehensive。Communication Research Report，11，53-57。  new window
33.McCroskey, J. C.、Andersen, J. G.、Richmond, V. P.、Wheeless, L. R.(1981)。Communication apprehension of elementary and secondary students and teachers。Communication Education，30，122-132。  new window
34.McCroskey, J. C.、Daly, J.(1976)。Teacher expectations of the communication apprehensive child in the elementary school。Human Communication Research，3，67-72。  new window
35.McCroskey, J. C.、Fayer, J. M.、Richmond, V. P.(1985)。Don't speak to me in English: Communication apprehension in Puerto Rico。Communication Quarterly，33，185-192。  new window
36.Meister, J. E.、Reinsch, N. L.(1978)。Communication training in manufacturing firms。Communication Education，27，235-244。  new window
37.Miller, M. T.、Edmunds, N. A.(1995)。Gender considerations in the study of communication apprehension。Journal of Technology Studies，21(2)，43-46。  new window
38.Powers, W.、Smythe, J.(1980)。Communication apprehension and achievement in a performance-oriented basic communication course。Human Communication Research，6，146-152。  new window
39.Rebele, J. E.(1985)。An examination of accounting students' perceptions of communication skills in public accounting。Issues in Accounting Education，3，41-50。  new window
40.Richmond, V. P.、Dickson-Markman, F.(1985)。Validity of the writing apprehension test: two studies。Psychological Reports，56，255-259。  new window
41.Riffe, D.、Stacks, D. W.(1992)。Student characteristics and writing apprehension。Journalism Educator，47(2)，39-49。  new window
42.Rubin, Rebecca B.(1985)。The validity of the communication competency assessment instrument。Communication Monographs，52，173-185。  new window
43.Shaw, I. R.(1967)。Speech fright in the elementary school: its relationship to speech ability and its possible implications for speech readiness。Speech Monographs，34，309-319。  new window
44.Simons, K.、Higgins, M.(1993)。An examination of practitioners' and academicians' views on the content of the accounting curriculum。The Accounting Educators Journal，Fall，24-34。  new window
45.Stanga, K. G.、Ladd, R. T.(1990)。Oral communication apprehension in beginning accounting majors: an exploratory study。Issues in Accounting Education，5(2)，180-194。  new window
46.Thomas, F. F.、Tymon, W. G., Jr.、Thomas, K. W.(1994)。Communication apprehension, interpretive styles, preparation, and performance in oral briefing。Journal of Business Communication，31，311-326。  new window
47.王政彥(1992)。臺灣地區大學生溝通能力、自我檢校與溝通恐懼之關係研究。測驗與輔導，113，2292-2298。  延伸查詢new window
48.Watson, A. K.、Monroe, E. E.、Atterstrom, H.(1984)。American and Swedish children's apprehension about communication: a comparative study。Perceptual and Motor Skills，59，129-133。  new window
49.Watson, A. K.、Monroe, E. E.、Atterstrom, H.(1989)。Comparison of communication apprehension across cultures: American and Swedish children。Communication Quarterly，37，67-76。  new window
會議論文
1.Andriate, G. S.、Allen, J. L.(1983)。Communication apprehension experienced by non-native English-speaking students in the United States。Cholula, Mexico。  new window
2.杜榮瑞、顏信輝(2000)。教學方法對學生溝通憂懼影響之研究。臺北。  延伸查詢new window
3.McDowell, E. E.、McDowell, C. E.、Hyderdahl, J.、Steil, L. K.(1978)。A multivariate study of demographics, psychological sex roles and communication apprehension。Minneapolis, MN。  new window
研究報告
1.Wheeless, L. R.(1967)。Pilot study: a physiological measure of speech fright in elementary school children。Washington, DC。  new window
學位論文
1.古文輝(1989)。企業員工之溝通恐懼與其相關因素之研究(碩士論文)。輔仁大學。  延伸查詢new window
2.陳英昭(1992)。企業員工之自我概念、溝通恐懼與人際關係之研究(碩士論文)。中國文化大學。  延伸查詢new window
圖書
1.劉維琪、梁定澎(1998)。管理教育報告書。高雄市：中華民國管理科學學會：國立中山大學。  延伸查詢new window
2.McCroskey, J. C.(1984)。The communication apprehension perspective。The communication apprehension perspective。Beverly Hills, CA：Sage Publications。  new window
3.Nunnally, Jum C.(1967)。Psychometric Theory。McGraw-Hill。  new window
4.Bourhis, J.、Berquist, C.(1990)。Communication apprehension in the basic course: learning styles and preferred instructional strategies of high and low apprehensive students。Basic communication course annual。Boston, MA。  new window
5.Daly, J. A.、Stafford, L.(1984)。Correlates and consequences of social-communicative anxiety。Avoiding communication。Beverly Hills, CA。  new window
6.Ingram, R. W.、Frazier, C. R.(1980)。Developing Communications Skills for the Accounting Profession。Developing Communications Skills for the Accounting Profession。Sarasota, FL。  new window
7.Klopf, D. W.(1984)。Cross-cultural apprehension research: a summary of Pacific Basin studies。Avoiding communication: shyness, reticence, and communication apprehension。Beverly Hills, CA。  new window
8.McCroskey, J. C.(1997)。Self-report measurement。Avoiding communication。Cresskill, NJ。  new window
9.Richmond, V. P.、McCroskey, J. C.(1985)。Communication: apprehension, avoidance, and effectiveness。Communication: apprehension, avoidance, and effectiveness。Scottsdale, AZ。  new window
10.王政彥(1991)。溝通恐懼：面對人際溝通的焦慮與害怕。溝通恐懼：面對人際溝通的焦慮與害怕。臺北。  延伸查詢new window
 
 
 
 
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