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題名:臺灣旅遊網站內容之探索分析--以網站發展與社群成員發展的階段為觀點
書刊名:管理與資訊學報
作者:詹定宇 引用關係施宇澤
作者(外文):Chan, Ding-yuShih, Yu-ze
出版日期:2004
卷期:9
頁次:頁185-206
主題關鍵詞:網站發展旅遊網站內容分析Website developmentTravel websiteContent analysis
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:17
  • 點閱點閱:12
在網際網路的發展帶動下,旅遊網站已蔚為消費性電子商務的產業明星。此種轉變不但意味著旅遊業之機會,也隱含著許多管理上的挑戰。然而綜觀國內外旅遊業研究多偏向首頁或消費者需求的探討,確缺乏對整體網站階段發展加以研究,故本研究以內容分析法探索臺灣實體型與虛擬型兩種旅遊網站在其整體經營發展上之異同。除比較他們在『企業網際網路』與『社群成員』兩模式之階段發展差異外,更進一步對其各階段作相關性分析。研究結果發現:1.就整體階段發展而言,虛擬型旅遊網站的功能線索數中除機構資訊外均高於實體型旅遊網站;而實體型中又以綜合最高,甲種次之,乙種最低;2.就企業網際網路發展模式而言,實體型仍停留在產品資訊階段,而虛擬型已邁入線上訂購階段之架設;3.線上訂購、線上付款與傳輸確認三階段有同步發展的現象;4.就社群成員發展模式而言,實體型重視顧客忠誠之累積,而虛擬型則側重在現有網站基礎中尋求其他市場機會;5.就兩模式間相關分析而言,兩模式各階段間呈現出相鄰階段之正相關程度最高的微妙關係。
With the development of the internet, travel websites have become the industrial star of the consumer electronic commerce. This change not only indicates the opportunity of the travel industry, but also implies many challenges on the management. However, many of native and foreign researches focus on toward the exploration of the homepage or in the consumer demand aspect. There are fewer evaluations on the whole step development of websites. This study focused on the differences of travel websites between the "entity" and the "conjecture". First, we compared the entity and the conjecture under business Internet and Internet members. Then, we continued comparing the differences of each step and analyzing their relativity.
期刊論文
1.Reed, M.(1999)。E-commerce: an era of confusion。Marketing,9,27-28。  new window
2.Xie, M.、Goh, T. N.、Wang, H.(1998)。Quality Dimensions of Internet Search Engines。Journal of Information Science,24(5),365-372。  new window
3.Butterfield, D. W.、Deal, K. R.、Kubursi, A. A.(1998)。Measuring the returns to tourism advertising。Journal of Travel Research,37(1),12-20。  new window
4.李宗儒(19990600)。探討茶葉網頁設計之策略變數。農林學報,48(2),85-101。  延伸查詢new window
5.Karin, W.、Wesley, S. R.(1999)。Profiling people searching for the purchasing travel products on the World Wide Web。Journal of Travel Research,37(3),291-298。  new window
6.孫思源、賴香菊、董和昇(19991200)。以廣告觀點分析企業網頁內容之研究。中華管理評論,2(7),61-68。  延伸查詢new window
7.Conners, L.、Michalski, J.(1995)。Unmediated Man。New Perspectives Quarterly,12(2),42-48。  new window
8.Huang, G. Q.(1999)。Web-based Collaborative Conceptual Design。Journal of Engineering Design,10(2),183-195。  new window
9.Nielsen, J.(1993)。Noncommand User Interfaces。Communications of the ACM,36(4),82-99。  new window
10.Palmer, Jonathan W.、Griffith, David A.(1998)。An Emerging Model of Web Site Design for Marketing。Commumcatiom of the ACM,41(3),44-51。  new window
11.Schonland, Addison M.、Williams, Peter W.(1996)。Using the Internet for Travel and Tourism Survey Research: Experiences from the Net Traveler Survey。Journal of Travel Research,35(2),81-87。  new window
12.Tierney, P.(2000)。Internet-based Evaluation of Tourism Web Site Effectiveness: Methodological Issues and Survey Results。Journal of Travel Research,39(2),212-219。  new window
13.Weiler, R. M.、Pealer, N. L.(2000)。The Site Legend: Twelve Components of a New Strategy for Providing Website Documentation。The Journal of School Health,70(4),148-152。  new window
14.張德儀、曹勝雄(19950600)。消費者選擇旅行社影響因素之研究。觀光教育,13(3),15-23。  延伸查詢new window
15.Berthon, Pierre、Pitt, Leyland F.、Watson, Richard T.(1996)。The World Wide Web as an Advertising Medium: Toward an Understanding of Conversion Efficiency。Journal of Advertising Research,36(1),43-54。  new window
16.Gitelson, R. J.、Crompton, J. L.(1983)。The Planning Horizons and Sources of Information Used by Pleasure Vacationers。Journal of Travel Research,21(3),2-7。  new window
17.Hoffman, Donna L.、Novak, Thomas P.(1997)。A New Marketing Paradigm for Electronic Commerce。The Information Society,13(1),43-54。  new window
18.Kassarjian, Harold H.(1977)。Content Analysis in Consumer Research。Journal of Consumer Research,4(1),8-18。  new window
會議論文
1.陳育亮、黃姮姨、劉詠富(1997)。電子商場的系統功能需求探討。第三屆資訊管理理論與實務研討會,233-240。  延伸查詢new window
2.Dominique, J.(1997)。Electronic Networks as a Competitive Weapon: The Use of the Internet of Commercial Purposes。The Seventh International Forum on Technology Management。  new window
3.Kendall, K. W.、Booms, B. H.(1989)。Consumer Response To Travel Agency Advertising and Consumer Response To Travel Agencies: Travel Patterns and Agency Images。18th Annual Conference, Travel and Tourism Research Association workshop Sessions。  new window
研究報告
1.黃雲暉(20000712)。從北美線上旅遊市場發展評析其商機與挑戰。資策會。  延伸查詢new window
學位論文
1.呂學堯(1999)。網路商店經營成功模式之研究(碩士論文)。國立中央大學。  延伸查詢new window
2.呂怡緯(1999)。入口網站服務品質之研究--以搜尋網站為例(碩士論文)。國立臺灣科技大學。  延伸查詢new window
3.吳華閔(2000)。網站設計架構與價格促銷時機對消費者喜好程度與評價之影響(碩士論文)。國立政治大學。  延伸查詢new window
4.吳南輝(1999)。網站廣告內容分析之研究(碩士論文)。國立臺灣大學。  延伸查詢new window
5.林佩儀(2000)。網站設計與使用者滿意度之關聯(碩士論文)。國立政治大學。  延伸查詢new window
6.陳瑞麟(2000)。以消費者為基的網際網路策略--我國旅遊網站之實証研究(碩士論文)。國立成功大學。  延伸查詢new window
7.耿慶瑞(1999)。WWW互動廣告效果之研究(博士論文)。國立政治大學。new window  延伸查詢new window
圖書
1.Kristof, R.、Satran, A.(1995)。Interactivity by design。Mountain View, CA:Adobe Press。  new window
2.容繼業(1992)。旅行業管理實務篇。台北:揚智文化公司。  延伸查詢new window
3.Wimmer, R. D.、Dominick, J. R.(1994)。An Introduction to Mass Media Research。California:Wadsworth。  new window
4.劉一賜(1999)。網路廣告第一課。臺北:時報文化。  延伸查詢new window
5.Hagel III, John、Armstrong, Arthur G.、朱道凱(199804)。網路商機:如何經營虛擬社群?。臺北:麥田:臉譜。  延伸查詢new window
6.Hagel, John III、Armstrong, Arthur G.(1997)。Net Gain: Expanding Markets Through Virtual Communities。Harvard Business School Press。  new window
7.Kotler, Philip(1984)。Marketing Management: Analysis, Planning and Control。Prentice-Hall。  new window
其他
1.行政院經濟部觀光局(2001)。旅遊業分類及範圍說明,http://www.tbroc.gov.tw/admn_info/user/mp7.html。  延伸查詢new window
2.郁千儀(2000)。網路旅遊業面臨市場緊縮,http://www.ttimes.com.tw/2000/04/21/!/travel/200004180164.html。  延伸查詢new window
3.財團法人資訊工業策進會(1997)。電子商務發展趨勢與我國業者機會分析。  延伸查詢new window
4.陳世運(2000)。台灣B2C電子商務個案探討(六)旅遊網站--易遊網,經濟部技術處網際網路資訊情報中心。,http://www.find.org.tw/trend_disp.asp?trend_id=1092。  延伸查詢new window
5.Hoffman, D. L.,Novak, T. P.(1995)。Commercial Scenarios for the Web:Opportunities and Challenges,http://shum.huji.ac.il/jcmc/voll/issue3/hoffman.html。  new window
 
 
 
 
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