深度匯談促進團隊學習與團隊決策效能之研究__臺灣人文及社會科學引文索引資料庫

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題名：	深度匯談促進團隊學習與團隊決策效能之研究
書刊名：	人力資源管理學報
作者：	莊世杰
作者(外文)：	Chuang, Shin-chieh
出版日期：	2004
卷期：	4:2
頁次：	頁103-133
主題關鍵詞：	深度匯談；動態複雜問題；雙環學習；團隊運作過程；團隊決策效能；Dialogue technique；Dynamically complex decision task；Double loop learning；Team process；Team decision performance
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0) 排除自我引用:1 共同引用:5 點閱:68

由於專業知識快速與大量的累積，企業運作中專業分工愈來愈細密，愈來愈多企業任務必須靠團隊集眾人的專業才能妥善達成，團隊逐漸成為企業運作中最重要的運作單位，團隊決策效能的研究顯得愈來愈重要。本研究的目的是提出一團隊決策的程序(技術)－深度匯談，並以實驗驗證其在動態決策情境中對促進團隊運作過程品質、提升團隊學習與決策效能的效果。研究結果顯示：使用深度匯談的實驗組比之於控制組：(1)團隊成員對於團隊運作過程中的成員參與程度、決策過程的品質、團隊能力的信賴感、與凝聚力等都有較高的評價；(2)團隊成員更能共享心智模式，使團隊對系統結構有較多的了解，以及能發現本身政策與系統間的互動機制，產生雙環學習；(3)有較高的決策效能。

以文找文

In business world, team effectiveness has been more and more relevant to business success. This study examined whether dialogue technique facilitated team performance on a dynamically complex decision task. The results indicated that the use of dialogue technique improved team process, evoked double loop learning, and thus increased team decision performance. The dynamics of team performance enhancement through the use of dialogue technique was discussed.

以文找文

期刊論文
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