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題名:消費者行為中衝動性購買的前因與後果之模型探討
書刊名:商管科技季刊
作者:林建煌 引用關係莊世杰 引用關係龔昶元賴志松
作者(外文):Lin, Chieh-huangChuang, Shin-chiehKung, Chaang-yungLai, Chieh-sung
出版日期:2005
卷期:6:1
頁次:頁47-68
主題關鍵詞:衝動性購買刺激變數情境變數購買情緒後悔再購意願Impulse buyingStimulating variableSituational variableIndividual difference variablesRepeat purchasing behavior
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(10) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:10
  • 共同引用共同引用:0
  • 點閱點閱:300
消費者行為模式,一直是眾多學者研究的方向。衝動性購買更是消費者行為與行銷活動的主要焦點。由於衝動性購買行為在一般消費者的日常生活中非常普遍且自然發生,也因此引發學術與實務的高度重視。衝動性購買的相關研究發展迄今已有近三十年,但令人驚訝的是這些研究甚少探討衝動性購買行為的整個過程,這個研究主要的目的在於提出一個衝動性購買的前因(antecedents)與後果(consequences)的模型,以解釋人們發生衝動性購買的脈絡過程。   本研究是以Beatty & Ferrell的研究架構為基礎,建立一「消費者行為中衝動性購買的前因與後果」之完整模型。其中衝動性購買的前因部分包括三個主要的變數:刺激變數(一般性折扣、限量購買、限時購買及突發性折扣促銷)、情境變數(時間及金錢)及個人變數(衝動性購買傾向)。這些前因將透過購買情緒影響衝動性購買。至於衝動性購買後的狀況,將引用後悔理論來加以說明。本研究採實驗室實驗法,樣本數共330人,並被隨機分派於各實驗情境中。分析結果支持本研究所提出之衝動性購買的前因與後果模型。
Impulse buying a pervasive aspect of consumer’s behaviors and a focal point for considerable marketing activity. Although fraught with difficulties, this topic has generated considerable research interest for over thirty. However it is surprising how little we really know about the process of impulse buying and the variables affecting its enactment.   The objective of our paper is to build fully model a set of three stimulating, situational and individual variables. We focus on a set of antecedents, including three stimulating variables (limited time buying, limited buying, routine discounting and nonroutine discounting), two situational variables (time available and money available) and individual difference variable (impulse buying tendency). And we suppose that these antecedents in impulse buying model influence impulse purchase occurred through buying mood variable. Finally, we use the Regret Theory to see results.   The result supports most of the predictions. The model of the precursors of impulse buying including stimulating variables, situational variables and individual difference variable cause impulse purchase occurred, and as far as we predict that its precursors achievement is through buying moods variable. As to the consequences of impulse buying, the result shows that there is a positive relationship between impulse buying and regret tendency, and there is a negative relationship between regret tendency and repeat purchasing behavior.
期刊論文
1.Cunninggham, M. R.(1979)。Weather, Mood and Helping Behavior: Quasi Experiments with the Sunshine Samaritan。Journal of Personality and Social Psychology,37,1947-1956。  new window
2.Weun, Seungoog、Jones, Michael A.、Beatty, Sharon E.(1998)。Development and Validation of the Impulse Buying Tendency Scale。Psychological Reports,82(3 suppl.),1123-1133。  new window
3.Watson, D.、Clark, L. A.、Tellegen, A.(1988)。Development and validation of brief measurement of positive and negative affect: the panas scales。Journal of Personality and Social Psychology,54(6),1063-1070。  new window
4.Kahneman, D.、Tversky, A.(1979)。Prospect theory: An analysis of decision under risk。Econometrica,47(2),263-291。  new window
5.Beatty, S. E.、Ferrell, M. E.(1998)。Impulse buying: Modeling its precursors。Journal of Retailing,74(2),169-191。  new window
6.Rook, Dennis W.、Fisher, Robert J.(1995)。Normative Influences on Impulsive Buying Behavior。Journal of Consumer Research,22(3),305-313。  new window
7.Isen, A.(1984)。The influence of positive affect on decision making and cognitive organization。Advances in Consumer Research,11(1),534-537。  new window
8.Isen, A.、Levin, P.(1972)。Effects of feeling good and helping: cookies and kindness。Journal of Personality and Social Psychology,21(3),384-388。  new window
9.Kahneman, Daniel、Knetsch, Jack L.、Thaler, Richard H.(1990)。Experimental Tests of the Endowment Effect and the Coase Theorem。Journal of Political Economy,98(6),1325-1348。  new window
10.Gardner, Meryl Paula、Rook, Dennis W.(1988)。Effects of Impulse Purchases on Consumers' Affective States。Advances in Consumer Research,15(1),127-130。  new window
11.Hoch, Stephen J.、Loewenstein, George F.(1991)。Time-inconsistent Preferences and Consumer Self-control。Journal of Consumer Research,17(4),492-507。  new window
12.Iyer, Easwar S.(1989)。Unplanned Purchasing: Knowledge of shopping environment and time pressure。Journal of Retailing,65(1),40-57。  new window
13.Rook, Dennis W.、Hoch, Stephen J.(1985)。Consuming Impulses。Advances in Consumer Research,12(1),23-27。  new window
14.Stern, Hawkins(1962)。The Significance of Impulse Buying Today。Journal of Marketing,26(2),59-62。  new window
15.Tsiros, Michael、Mittal, Vikas(2000)。Regret: A model of its antecedents and consequences in consumer decision making。Journal of Consumer Research,26(4),401-417。  new window
16.Weinberg, Peter、Gottwald, Wolfgang(1982)。Impulsive consumer buying as a result of emotions。Journal of Business Research,10(1),43-57。  new window
17.Gardner, Meryl Paula(1985)。Mood States and Consumer Behavior: A Critical Review。Journal of Consumer Research,12(3),281-300。  new window
18.Oliver, Richard L.(1980)。A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions。Journal of Marketing Research,17(4),460-469。  new window
19.Rook, Dennis W.(1987)。The Buying Impulse。Journal of Consumer Research,14(2),189-199。  new window
學位論文
1.李志鴻(1997)。規範性評估、價格水準對衝動性購買行為之影響(碩士論文)。國立台灣大學,台北市。  延伸查詢new window
圖書
1.Kerlinger, F. N.、Lee, H. B.(2000)。Foundations of Behavioral Research。Harcourt Inc.。  new window
2.Frankfort-Nachmias, Chava、Nachmias, David(1996)。Research Methods in the Social Sciences。Scientific American/St. Martin’s College Publishing Group Inc.。  new window
3.Thibaut, John W.、Kelley, Harold H.(1959)。The Social Psychology of Groups。John Wiley & Sons, Inc.。  new window
4.Engel, J. F.、Blackwell, R. D.、Miniard, P. W.(1995)。Consumer behavior。The Dryden。  new window
其他
1.張碩峰(2001)。消費者衝動性購買行為影響因素。  延伸查詢new window
2.Biseas, A., & Burton, S.(1993)。Consumer Perceptions of Tensile Price Claims in Advertisements: An Assessment of Claim Types Across Different Discount Levels。  new window
3.Cobb, C. J., & Hoyer, W. D.(1986)。Planned Versus Impulse Purchases Behavior。  new window
4.Frankenberger , K. D., & Ruiming, L.(1994)。Does consumer knowledge affect consumer respones to advertised reference price claim。  new window
5.Gerbing, D. W., Ahadi, S. A., & Patton, J. H.(1987)。Toward a Conceptualization of Impulsivity: Components across the Behavioral and Self-Report Domains。  new window
6.Jeon, Jung-Ok(1990)。An Empirical Investigation of the Relationship Between Affective States。  new window
7.Kollat, D. T., & Willet, R. P.(1967)。Customer Impulse Purchase Behavior。  new window
8.Kwon, H. H., & Armstrong, K. L.(2002)。Factor Influencing Impulse Buying of Sport Team Licensed Merchandise。  new window
9.Lichtenstein, D. R., & Bearden, W. O.(1988)。An Investigation of Consumer Evaluations of Reference Price Discount Claims。  new window
10.Miller, D. T., & Karniol, R.(1976)。The role of rewards in externally and self-imposed delay of gratification。  new window
11.Mischel, W.(1974)。Processes in delay of gratification。  new window
12.Nisbett, R. E., & Kanouse, D. E.(1968)。Obesity, hunger and supermarket shopping behavior, proceedings。  new window
13.Nunnally, J. C.。Psychometric Theory。  new window
14.Puto, C. P.(1987)。The Framing of Buyer Decisions。  new window
圖書論文
1.Clark, M.、Isen, A.(1985)。Toward Understanding the Relationship Between Feeling States and Social Behavior。Cognitive Social Psychology。New York:Elsevier/North-Holland。  new window
2.Rook, D. W.、Gardner, M. P.(1993)。In the Mood: Impulse Buyings Affective Antecedents'。Research in Consumer Behavior。Greenwich, CT:JAI Press。  new window
 
 
 
 
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