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題名:知識管理基礎設施、顧客知識管理與產品/服務創新關聯性之探討
書刊名:興國學報
作者:簡瑞霖蔡明田
作者(外文):Chien, Ruei-linTsai, Ming-tian
出版日期:2006
卷期:6
頁次:頁197-228
主題關鍵詞:知識管理基礎設施顧客知識管理產品服務創新K.M. infrastructureC.K.MP/S innovation
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:21
  • 點閱點閱:20
期刊論文
1.範栓虎(2004)。淺談企業文化建設的繼承與創新。經濟與管理,18(7),72-73。  延伸查詢new window
2.Butler, Y.(2000)。Knowledge Management: If Only You Knew What You Knew。Australia Library Journal,49,31-42。  new window
3.Campbell, A. J.(2003)。Creating Customer Knowledge Competence: Managing Customer Relationship Management Programs Strategically。Industrial Marketing Management,32(5),375-383。  new window
4.Cooper, R. G.、Kleinschmidt, E. J.(1995)。Benchmarking the firm’s critical success factors in new product development。The Journal of Product Innovation Management,12(5),374-391。  new window
5.Davenport, T. H.、Harris, J. G.、Kohli, A. K.(2001)。How Do They Know Their Customers So Well。MIT Sloan Management Review,42(2)。  new window
6.Grant, R. M.、Baden-Fuller, C. A.(1995)。Knowledge-based theory of inter-firm collaboration。Academy of Management Journal of Best-Papers Proceedings。  new window
7.Glazer, Rashi(1999)。Winning in Smart Markets。Sloan Management Review,59-69。  new window
8.Lee, J. H.、Kim, Y. G.(2001)。A Stage model of Organizational Knowledge Management: a Latent Content Analysis。Expert Systems with Applications,20。  new window
9.Knapp, E. M.(1998)。Knowledge Management。Business and Economic Review,44。  new window
10.Kimberly, J. R.(1967)。Organizational Size and Structuralist Perspective: A Review, Critique, and Proposal。Administrative Science Quarterly,21(4),597-1967。  new window
11.Gupta, A. K.、Govindarajan, V.(2000)。Knowledge Management’s Social Dimension: Lessons From Nucor Steel。Sloan Management Review,71-80。  new window
12.Tax, S. S.、Smart, I.(2001)。Designing and implements to the transfer of best practice within the firm。Strategic Management Journal,17,27-43。  new window
13.Storey, C.、Kelly, D.(2000)。New service development:initiation strategies。International Journal of Service Industry Management,11(1),45-62。  new window
14.陳國民、劉仁傑(20040800)。模組型產品創新之介面策略。管理學報,21(4),499-514。new window  延伸查詢new window
15.Davenport, T. H.、Klahr, Philip(1998)。Managing Customer Support Knowledge。California Management Review,40(3),195-208。  new window
16.Demarest, Marc(1997)。Understanding knowledge management。Long Range Planning,30(3),374-384。  new window
17.Nahapiet, Janine、Ghoshal, Sumantra(1998)。Social capital, intellectual capital, and the organizational advantage。Academy of Management Review,23(2),242-266。  new window
18.Gold, Andrew H.、Malhotra, Arvind、Segars, Albert H.(2001)。Knowledge Management: An Organizational Capabilities Perspective。Journal of Management Information Systems,18(1),185-214。  new window
19.Burt, Ronald S.(1997)。The Contingent Value of Social Capital。Administrative Science Quarterly,42(2),339-365。  new window
20.Dierickx, Ingemar、Cool, Karel(1989)。Asset Stock Accumulation and Sustainability of Competitive Advantage。Management Science,35(12),1504-1511。  new window
21.Wernerfelt, Birger(1984)。A Resource-based View of the Firm。Strategic Management Journal,5(2),171-180。  new window
學位論文
1.施佳玫(2004)。行銷知識能耐、產品創新、行銷創新與市場績效關係之研究(博士論文)。國立成功大學。new window  延伸查詢new window
2.林靈宏(1993)。消費品類型、創新類型與新產品行銷策略關係研究(博士論文)。國立政治大學。new window  延伸查詢new window
圖書
1.河野豐弘(1992)。改造企業文化--如何使企業展現活力。台北:遠流。  延伸查詢new window
2.吳明隆(2005)。統計應用學習實務。台北:知城。  延伸查詢new window
3.西方管理思想寶庫編委會(1993)。西方管理思想寶庫。北京:中國廣播電視。  延伸查詢new window
4.張列經(2004)。管理學Q&A。台北:新陸。  延伸查詢new window
5.潘振雄(1999)。管理學:理論與實務。台北:高立圖書。  延伸查詢new window
6.Remenyi, Dan、黃彥達(2004)。IT成效最佳管理實務。台北:藍鯨。  延伸查詢new window
7.Swift, R. S.(2000)。Accelerating Customer Relationships: Using CRM and Relationship Technologies。Upper Saddle River, NJ:Prentice Hall。  new window
8.Greenberg, J.(1999)。Managing Behavior in Organizations。N.Y.:Prentice Hall。  new window
9.Afuah, Allen(1998)。Innovation Management: Strategies, Implementation, and Profits。Oxford University Press。  new window
10.Drucker, Peter F.、張玉文(2001)。知識管理。台北:天下遠見。  延伸查詢new window
11.Wayland, R. E.、Cole, P. M.(1997)。Customer connections: New strategies for growth。Harvard Business School Press。  new window
12.勤業管理顧問公司、劉京偉(2000)。知識管理的第一本書:運用知識管理提升企業核心能力。臺北市:商周。  延伸查詢new window
13.郭崑謨(1987)。企業組織與管理。台北:三民。  延伸查詢new window
14.Drucker, Peter F.(1985)。Innovation and Entrepreneurship: Practice and Principles。London:Heinemann。  new window
15.Staniland, Martin(1985)。What Is Political Economy?--A Study of Social Theory and Underdevelopment。Yale University Press。  new window
16.陳永隆、莊宜昌(2003)。知識價值鏈。臺北市:中國生產力中心。  延伸查詢new window
17.Booz, E. G.、Allen, J. L.、Hamilton, C.(1985)。Diversification: A survey of European Chief Executives。New York:Booz, Allen and Hamilton, Inc.。  new window
18.Yukl, Gary A.(2002)。Leadership in organizations。Prentice-Hall, Inc.。  new window
19.Mintzberg, Henry(1983)。Structure in Fives: Designing Effective Organizations。Prentice-Hall, Inc.。  new window
20.Stogdill, Ralph M.、Coons, Alvin E.(1951)。Leader Behavior: Its Description and Measurement。Ohio State University Bureau of Business Research。  new window
21.Nonaka, Ikujiro、Takeuchi, Hirotaka(1995)。The knowledge-creating company: How Japanese companies create the dynamics of innovation。Oxford University Press。  new window
22.Davenport, Thomas H.、Prusak, Laurence(1998)。Working Knowledge: How Organizations Manage What They Know。Harvard Business School Press。  new window
23.Penrose, E. T.(1995)。The theory of the growth of the firm。New York:John Wiley。  new window
 
 
 
 
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