品管圈的運用是一種管理的技術，一種管理人員和其他資源的方法，以促進組織的成功運作。本文介紹品質及服務品質的定義和重要性、品管圈的定義、成功的品管圈的條件和特性、品管圈的成立和運作、品管圈的實施、品管圈相關的教育訓練，並以臺北市立圖書館的實際案例說明圖書館如何運作品管圈及其應用範圍。

The use of Quality Circles is a management technique, a new approach to managing people and other resources in such a way as to achieve success in your library program. This article introduces the definitions and importance of quality and services quality, quality circle, characteristics of a successful quality circle and explores how to create a quality circle and implement quality circles. This article also uses the cases of Taipei Public Library in implementing quality circles to explain the application of quality circles in a library.