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題名:大學圖書館參考晤談中溝通技巧之探討
書刊名:國立成功大學圖書館館刊
作者:蔡慧美
出版日期:2006
卷期:15
頁次:頁51-71
主題關鍵詞:參考晤談溝通技巧語言溝通非語言溝通Reference interviewsCommunication skillVerbal communicationNonverbal communication
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:8
  • 點閱點閱:57
期刊論文
1.蘇玉慧(19950800)。參考晤談之省思。圖書與資訊學刊,14,58-73。new window  延伸查詢new window
2.黃慕萱(19970300)。參考晤談之模式、定位及評估方法--兼論其四大層面。資訊傳播與圖書館學,3:3,頁64-75。new window  延伸查詢new window
3.葉乃靜(19920600)。參考晤談中「溝通」的理論與應用之探討。圖書館學刊. 輔大,21,19-37。  延伸查詢new window
4.Mount, Ellis(1966)。Communication Barriers and the Reference Question。Special Libraries,57,575-578。  new window
5.Harter, Stephen P.(1992)。Psychological Relevance and Information Science。Journal of the American Society for Information Science,43(9),602-615。  new window
6.Muñoz, Joanna López(1977)。The Significance of Nonverbal Communication in the Reference Interview。RQ,16(3),220-224。  new window
7.De Vore-Chew, Marynelle、Roberts, Brain、Smith, Nathan M.(198810)。The Effects of Reference Librarians' Nonverbal Communications on the Patrons' Perceptions of the Library, Librarians, and Themselves。Library and Information Science Research,10,389-400。  new window
8.郭麗玲(19880200)。就非語文行為分析讀者對參考圖書館員偏好之研究。中等教育,39(1),67-73。new window  延伸查詢new window
9.Boucher, Virginia(1976)。Nonverbal Communication and the Library Reference Interview。Reference and User Services Quarterly,16(1),27-32。  new window
10.謝焰盛(1993)。參考晤談中「非語言溝通」之分析。臺北市立圖書館館訊,10(3),30-45。new window  延伸查詢new window
11.Taylor, Robert S.(1993)。Question-negotiation and information seeking in libraries。College and Research Libraries,29,178-194。  new window
12.Richardson, J.(1985)。Evaluating nonverbal behavior in the reference interview。International Library Movement,7,117-123。  new window
13.Whisner, Mary(2002)。Teaching the art of the reference interview。Law Library Journal,94(1),161-166。  new window
14.Wilson, P.(1986)。The face value in reference work。Reference and User Services Quarterly,25,468-475。  new window
15.陳敏珍(1989)。參考晤談理論與運用之研究。臺北市立圖書館館訊,7(1),88-96。new window  延伸查詢new window
16.張瀚文(1999)。參考晤談中圖書館員與讀者之溝通分析。大學圖書館,3(2),157-170。new window  延伸查詢new window
17.謝焰盛(1997)。讀者對參考館員肢體語言之認知研究(上)。教育資料與圖書館學,35(2),172-193。new window  延伸查詢new window
18.謝焰盛(1998)。讀者對參考館員肢體語言之認知研究(下)。教育資料與圖書館學,35(3),258-282。new window  延伸查詢new window
19.Glogoff, Stuart(1983)。Communication theory's role in the reference interview。Drexel Library Quarterly,19(2),56-72。  new window
20.White, Marilyn Domas(1983)。The Reference Encounter Model。Drexel Library Quarterly,19(2),38-55。  new window
21.White, Marilyn Domas(1989)。Different Approaches to the Reference Interview。The Reference Librarian,25/26,631-646。  new window
圖書
1.Mathews, Anne J.(1983)。Communication: A Librarian's Guide to Interpersonal Relations。Chicago。  new window
2.Knapp, Mark L.(1980)。Essentials of Nonverbal Communication。New York:Holt, Rinehart and Winston。  new window
3.Littlejohn, S. W.(1993)。傳播理論。傳播理論。臺北。  延伸查詢new window
 
 
 
 
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