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摘要
外文摘要
引文資料
題名:
當管理風潮進入組織:探索經理人的資訊守門過程
書刊名:
創業管理研究
作者:
盧淵源
/
蘇登呼
/
黃英忠
作者(外文):
Lu, Iuan-yuan
/
Su, Teng-hu
/
Huang, Ing-chung
出版日期:
2009
卷期:
4:2
頁次:
頁1-27
主題關鍵詞:
管理風潮
;
經理人
;
組織跨界人
;
資訊守門
;
Management fashion
;
Manager
;
Organizational boundary spanner
;
Information gatekeeping
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
排除自我引用:0
共同引用:
9
點閱:44
摘要 管理風潮是組織的一種外部創新事物,提供新穎或經過改善的管理觀念、制度或 工具給組織。經理人是管理風潮的主要消費者,在組織邊界扮演重要的資訊守門人, 但有關經理人如何搜集、篩選以及向組織內部傳播管理風潮資訊的整個過程,迄今仍 缺乏整體、有系統的分析研究。本研究根據組織跨界人資訊守門功能的文獻探討,提 出研究問題架構,之後對國內三家製造業公司的六位經理人進行深度訪談,探索分析 經理人對管理風潮的資訊守門過程中所展現的策略行為。研究發現,經理人透過多元 管道取得管理風潮資訊,以資訊可信度與可行性篩選資訊,之後傾向以正式溝通機制 與人際互動方式將資訊向組織內部傳播。為提升資訊在組織內部的擴散速度,經理人 使用傳播種子成員並對資訊進行內容轉換。管理職位對經理人向內傳播管理風潮資訊 提供重要助益,但其效益要發揮仍須搭配經理人對推行該管理風潮展現決心。此外, 位階因素影響經理人的向內傳播行為,而高階經理人比中階經理人更傾向使用傳播代 理人來分擔管理風潮資訊的引進與傳播工作。本研究有助填補管理風潮與組織跨界人 研究的知識缺口,協助經理人發展更佳的管理風潮資訊守門策略以及顧問機構等管理 風潮設定者更有效地生產與擴散管理風潮。
以文找文
Abstract Management fashion is an external innovation and provides innovative or improved idea, system or tool for organizations. Managers are the main consumer of various management fashions. They play the role of information gatekeeper across the organization’s boundary. Researchers, however, have dedicated surprisingly little attention to systematically study the whole process how managers collect, filter and disseminate management fashions into organizations they charge. Basing on the literature review of organizational boundary spanner’s function of information gatekeeping, this study proposed a framework of research questions. This study subsequently interviewed six managers form three manufacturing firms to explore and analyze topics about channels by which managers collect information of management fashion, the criteria used by managers to filter information, ways applied by managers to disseminate information into organizations, how managers transform the information to fit their organizations, the influence of manager’s position on internal dissemination, and manager’s internal communication agency. The difference between top manager and middle-level manager on information gatekeeping was also compared. This study is helpful to fill the knowledge gaps left by previous studies of management fashion and organizational boundary spanner. The findings provide practical implications for managers to develop better information gatekeeping strategy ofmanagement fashion as well as for management fashion setters, like consulting firm or business school, to produce and diffuse management fashions more effectively.
以文找文
期刊論文
1.
Alvarez, J. L.、Mazza, C.、Pedersen, J. S.(2005)。The Role of Mass Media in the Consumption of Management Knowledge。Scandinavian Journal of Management,21(2),127-132。
2.
Abrahamson, E.(1996)。Management Fashion。The Academy of Management Review,21(1),254-285。
3.
Tushman, M. L.、Katz, R.(1980)。External Communication and Project Performance: An Investigation into the Role of Gatekeepers。Management Science,26(11),1071-1085。
4.
Keller, R. T.、Holland, W. E.(1975)。Boundary-spanning Roles in a Research and Development Organization: An Empirical Investigation。Academy of Management Journal,18(2),388-393。
5.
Leifer, R.、Delbecq, A.(1978)。Organizational/environmental interchange: a model of boundary spanning activity。Academy of Management Review,3(1),40-50。
6.
Noble, G.、Jones, R.(2006)。The Role of Boundary-Spanning Managers in the Establishment of Public-Private Partnerships。Public Administration,84(4),891-917。
7.
Williams, P.(2002)。The Competent Boundary Spanner。Public Administration,80(1),103-124。
8.
Aldrich, H.、Herker, D.(1977)。Boundary spanning roles and organizational structure。Academy of Management Review,2(2),217-230。
9.
張惠蓉(20000700)。組織傳播與公共關係的共同參考架構--從組織跨界人觀點看公關人員的影響力、角色衝突及溝通模型。廣告學研究,15,49-65。
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10.
Tushman, M.、Scanlan, T.(1981)。Boundary spanning individuals: their role in information transfer and their antecedents。Academy of Management Journal,24(2),289-305。
11.
張文榮、廖述賢(2007)。創新管理技術與應用:1996-2005的十年文獻回顧。創業管理研究,2(4),143-176。
延伸查詢
12.
Carlile, Paul R.(2002)。A pragmatic view of knowledge and boundaries: Boundary objects in new product development。Organization Science,13(4),442-455。
13.
Levina, N.、Vaast, E.(2005)。The Emergence of Boundary Spanning Competence in Practice: Implications for Implementation and Use of Information Systems。MIS Quarterly,29(2),335-363。
14.
Kaplan, Robert S.、Norton, David P.(1992)。The Balanced Scorecard: Measures That Drive Performance。Harvard Business Review,70(1),71-79。
15.
Eisenhardt, Kathleen M.(1989)。Building Theories from Case Study Research。Academy of Management Review,14(4),532-550。
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劉宜君、蔡重成、蔡璧基(20050300)。運用TS16949品質標準建構公共行政服務品質評鑑要求。品質月刊,41(3),59-64。
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17.
王圓圓、袁澤沛(2009)。企業如何應對管理時尚。當代經濟管理,31(3),22-25。
延伸查詢
18.
包玉澤、譚力文(2008)。管理時尚研究述評。外國經濟與管理,30(2),30-50。
延伸查詢
19.
Abrahamson, E.(1991)。Management Fads and Fashions: The Diffusion and Rejection of Innovations。Academy of Management Review,16(3),586-612。
20.
Abrahamson, E.、Fairchild, G.(1999)。Management Fashion: Lifecycles, Triggers, and Collective Learning Process。Administrative Science Quarterly,44(4),708-740。
21.
Clark, T.、Salaman, G.(1998)。Telling Tales: Management Gurus' Narratives and the Construction of Managerial Identity。Journal of Management Studies,35(2),137-161。
22.
Fincham, R.(1995)。Business Process Reengineering and the Commodification of Managerial Knowledge。Journal of Marketing Management,11(7),707-719。
23.
Fink, D.(2003)。A Life Cycle Approach to Management Fashion: An Investigation of Management Concepts in the Context of Competitive Strategy。Schmalenbach Business Review,55,46–59。
24.
Frenkel, M.(2005)。Communicating Management: The Role of the Mass Media in the Institutionalization of Professional Management and Productivity Discourse in Israel。Scandinavian Journal of Management,21(2),137-157。
25.
Friedman, R. A.、Podolny, J.(1992)。Differentiation of Boundary Spanning Roles: Labor Negotiations and Implications for Role Conflicts。Administrative Science Quarterly,37(1),28-47。
26.
Golden, B. R.(1992)。The Past is the Past or is It? The Use of Retrospective Accounts as Indicators of Past Strategy。Academy of Management Journal,35(4),848-860。
27.
Hazy, J. K.、Tivnan, B. F.、Schw、t, D. R.(2003)。The Impact of Boundary Spanning on Organizational Learning: Computational Exploration。Emergence,5(4),86-123。
28.
Huczynski, A. A.(1993)。Explaining the Succession of Management Fads。International Journal of Human Resource Management,4(2),443-463。
29.
Jackson, B. G.(1996)。Re-engineering the Sense of Self: The Manager and the Management Guru。Journal of Management Studies,33(5),571-590。
30.
Manev, I. M.、Stevenson, W. B.(2001)。Balancing Ties: Boundary Spanning and Influence in the Organization’s Extended Network of Communication。Journal of Business Communication,38(2),183-205。
31.
Noon, M.、Jenkins, S.、Lucio, M. M.(2000)。Fads, Techniques and Control: The Competing Agendas of TPM and TECEX at the Royal Mail (UK)。Journal of Management Studies,37(4),499-520。
32.
Parush, T.(2008)。From ‘Management Ideology’ to ‘Management Fashion’: A Comparative Analysis of Two Key Concepts in the Sociology of Management Knowledge。International Studies of Management & Organization,38(1),48-70。
33.
Spell, C. S.,(1999)。“Where do Management Fashions Come from, and How Long do They Stay?”。Journal of Management History,334-348。
34.
Strang, D.、Macy, M. W.(2001)。In Search of Excellence: Fads, Success Stories, and Adaptive Emulation。American Journal of Sociology,107(1),147-182。
35.
Watson, T. J.(1994)。Management ‘Flavours of the Month’: Their Role in Managers’ Lives。International Journal of Human Resource Management,5(4),893-909。
36.
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37.
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38.
Wright, C.、Kwon, S-H.(2006)。Business Crisis and Management Fashion: Korean Companies, Restructuring and Consulting Advice。Asia Pacific Business Review,12(3),355–373。
學位論文
1.
吳俊孚(2001)。台灣管理流行傳播之初探(碩士論文)。國立中山大學。
延伸查詢
2.
邱淑慧(2003)。制度、制度變遷與產業興衰 : 以ESOP 為例。雲林科技大學。
延伸查詢
圖書
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Schwandt, David R.、Marquardt, Michael J.(2000)。Organizational Learning: From World-Class Theories to Global Best Practices。St. Lucie Press。
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Grint, K.(1997)。Fuzzy Management: Contemporary Ideas and Practices at Work。New York, NY:Oxford University Press。
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Drucker, P. F.(1985)。Innovation and Entrepreneurship: Practice and Principles。London:William Heinemann。
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林東清、Probst, Gilbert、Raub, Steffen、Romhardt, Kai(2003)。知識管理。臺北:智勝文化事業有限公司。
延伸查詢
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Rogers, Everett M.(1995)。Diffusion of Innovations。New York, NY:Simon & Schuster。
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Kerlinger, F. N.、Lee, H. B.(2000)。Foundations of Behavioral Research。Harcourt College Publishers。
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Katz, Daniel、Kahn, Robert L. Jr.(1966)。The Social Psychology of Organizations。John Wiley & Sons, Inc.。
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Babbie, Earl Robert(1998)。The Practice of Social Research。International Thomson Publishing:Wadsworth。
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Kaplan, Robert S.、Norton, David P.(1996)。The Balanced Scorecard: Translating Strategy into Action。Boston:Harvard Business School Press。
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平野裕之、古谷誠(2007)。5S 實踐法 ; 讓公司環境煥然一新!。桃園。
延伸查詢
11.
Jackson, B. G.(2001)。Management Gurus and Management Fashions。London。
12.
Crainer, S.(1998)。The Ultimate Business Guru Book: 50 Thinkers Who Made Management。Oxford:Capstone。
13.
Janesick, V. J.(1998)。The Dance of Qualitative Research Design: Metaphor, Methodolatry, and Meaning,。Strategies of Qualitative Inquiry。California。
圖書論文
1.
胡幼慧、姚美華(1996)。一些質性方法上的思考:信度與效度?如何抽樣?如何收集資料、登錄與分析?。質性研究:理論、方法及本土女性研究實例。巨流圖書股份有限公司。
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