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題名：內部市場導向對員工知識管理能力與創新績效影響之研究
書刊名：商管科技季刊
作者：蔡源成／李淑芳 引用關係／紀文章
作者(外文)：Tsai, Yuan-cheng／Lee, Su-fang／Jih, Wen-jang
出版日期：2009
卷期：10:4
頁次：頁593-624
主題關鍵詞：內部市場導向；員工知識管理能力；創新績效；Internal market orientation；Employee knowledge management capability；Innovation performance
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:0
  • 點閱點閱:30
期刊論文
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3.Souder, W. E.(1988)。Management relations between R&D and marketing in new product development project。Journal of Product Innovation Management，5(1)，6-19。  new window
4.Hitt, M. A., Hoskinson, R. A. J.,、Moesel, D. D.(1997)。The market for corporate control and firm innovation。Academy of Management Journal，39(5)，1084-1119。  new window
5.Damanpour, Fariborz、Gopalakrishnan, Shanthi(2000)。The impact of organizational context on innovation adoption in commercial banks。IEEE Transactions on Engineering Management，47(1)，14-25。  new window
6.Yamin, Shahid、Gunasekaran, A.、Mavondo, Felix T.(1999)。Innovation index and its implications on organizational performance: A study of Australian manufacturing companies。International Journal of Technology Management，17(5)，495-503。  new window
7.Higgins, J. M.(1995)。The core competence: Innovation。Planning Review，23(6)，32-35。  new window
8.Brentani, U. D.(2001)。Innovative versus incremental new business service: Different keys for achieving success。The Journal of Product Innovation Management，18(3)，169-187。  new window
9.Liu, Pang-Lo、陳文欽、蔡志弘(2005)。An Empirical Study on the Correlation between the Knowledge Management Method and New Product Development Strategy on Product Performance in Taiwan's Industries。Technovation，25(6)，637-644。  new window
10.Rochford, L.、Rudelius, W.(1997)。New Product Development Process: Stages and Successes in the Medical Products Industry。Industrial Marketing Management，26，67-84。  new window
11.Teece, David J.(1996)。Firm organization, industrial structure, and technological innovation。Journal of Economic Behavior and Organization，31(2)，193-224。  new window
12.Ramus, C. A.(2001)。Organizational support for employee: Encouraging creative ideas for environmental sustainability。California Management Review，43(3)，85-105。  new window
13.Stewart, P. P.(1998)。Challenges and Opportunities-in 1998-99。Management Accounting，80(2)，6-14。  new window
14.Lei, D.、Slocum, J. W.、Pitts, R. A.(1999)。Designing Organizations for competitive advantage: The power of unlearning and learning。Organizational Dynamic，27(3)，24-38。  new window
15.Olson, E. M.、Walker, O. C.、Ruekert, R. W.(1995)。Organizing for Effective New Product Development: Moderating Role of Product Innovativeness。Journal of Marketing，59(1)，48-62。  new window
16.Slater, Stanley F.、Narver, John C.(1995)。Market orientation and learning organization。Journal of Marketing，59(3)，63-74。  new window
17.Amabile, T. M.(1998)。How to kill creativity。Harvard Business Review，76(5)，77-87。  new window
18.Hales, C.(1994)。"Internal marketing" as an approach to human resource management: A new perspective or a metaphor too far?。Human Resource Management Journal，5(1)，50-71。  new window
19.Sasser, W. Earl Jr.、Arbeit, Stephen P.(1976)。Selling Jobs in the Service Sector。Business Horizons，19(3)，61-65。  new window
20.Khan, Arshad M.、Manopichetwattana, V.(1989)。Innovative and Noninnovative Small Firms: Types and Characteristics。Management Science，35，597-606。  new window
21.Atuahene-Gima, K.(1996)。Market orientation and innovation。Journal of Business Research，35(2)，93-103。  new window
22.Foreman, Susan K.、Money, Arthur H.(1995)。Internal marketing: Concepts, measurement and application。Journal of Marketing Management，11(8)，755-768。  new window
23.Veryzer, R. W. Jr.(1998)。Discontinuous innovation and the new product development process。Journal of Product Innovation Management，15(4)，304-321。  new window
24.Madhavan, R.、Grover, R.(1998)。From embedded knowledge to embodied knowledge: New product development as knowledge management。Journal of Marketing，62(4)，1-12。  new window
25.Lings, I. N.(1999)。Managing service quality with internal market schematics。Long Range Planning Journal，32(4)，452-463。  new window
26.Lings, I. N.(2004)。Internal market orientation: constructs and consequences。Journal of Business Research，57(4)，405-413。  new window
27.Lings, I. N.、Greenley, G. E.(2005)。Measuring internal market orientation。Journal of Service Research，7(3)，290-305。  new window
28.Webb, K. L.、Lambe, C. J.(2007)。Internal multi-channel conflict: An exploratory investigation and conceptual framework。Industrial Marketing Management，36(1)，29-43。  new window
29.Mumford, Michael D.(2000)。Managing creative people: Strategies and tactics for innovation。Human Resource Management Review，10(3)，313-351。  new window
30.Hedlund, Gunnar(1994)。A model of Knowledge Management and the N-Form Corporation。Strategic Management Journal，15(Special Issue)，73-90。  new window
31.Nerka, A. A.、McGrath, R. G.、MacMillan, I. C.(1996)。Three facets of satisfaction and their influence on the performance of innovation teams。Journal of Business Venturing，11(3)，167-188。  new window
32.Berry, Leonard L.(1981)。The Employee as Customer。Journal of Retail Banking，3(3)，24-25。  new window
33.O'Dell, Carla、Grayson, C. Jackson(1998)。If Only We Knew What We Know: Identification and Transfer of Internal Best Practices。California Management Review，40(3)，154-174。  new window
34.Kanter, Rosabeth Moss(1988)。When a thousand flowers bloom: Structural, collective, and social conditions for innovation in organization。Research in Organizational Behavior，10，169-211。  new window
35.Rindfleisch, A.、Moorman, C.(2001)。The acquisition and utilization of information in new product alliances: a strength-of-ties perspective。Journal of Marketing，65(2)，1-18。  new window
36.Johannessen, Jon-Arild、Olsen, Bjørn、Olaisen, Johan(1999)。Aspects of innovation theory based on knowledge-management。International Journal of Information Management，19(2)，121-139。  new window
37.Kohli, Ajay K.、Jaworski, Bernard J.(1990)。Market Orientation: The Construct, Research Propositions, and Managerial Implications。Journal of Marketing，54(2)，1-18。  new window
38.Arnett, D. B.、Laverie, D. A.、McLan, C.(2002)。Using job satisfaction and pride as internal marketing tool。Cornell Hotel and Restaurant Administration Quarterly，43(2)，87-96。  new window
39.Gounaris, Spiros P.(2006)。Internal-Market Orientation and its Measurement。Journal of Business Research，59(4)，432-448。  new window
40.Powpaka, S.(2006)。How market orientation affects female service employees in Thailand。Journal of Business Research，59(1)，54-61。  new window
41.Damanpour, Fariborz、Evan, William M.(1984)。Organizational Innovation and Performance: The Problem of "Organizational Lag"。Administrative Science Quarterly，29(3)，392-409。  new window
42.Damanpour, Fariborz、Gopalakrishnan, Shanthi(2001)。The dynamics of the adoption of product and process innovations in organizations。The Journal of Management Studies，38(1)，45-65。  new window
43.Tang, H. K.(1999)。An inventory of organizational innovativeness。Technovation，19(1)，41-51。  new window
44.Hurley, R. F.、Hult, G. T. M.(1998)。Innovation, market orientation, and organizational learning: an integration and empirical examination。Journal of Marketing，62(3)，42-54。  new window
45.Wu, Fang、Cavusgil, S. Tamer(2006)。Organizational learning, commitment, and joint value creation in interfirm relationships。Journal of Business Research，59(1)，81-89。  new window
46.Hansen, Morten T.(1999)。The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits。Administrative Science Quarterly，44(1)，82-111。  new window
47.Yang, J.(2005)。Knowledge Integration and Innovation: Securing New Product Advantage in High Technology Industry。Journal of High Technology Management Research，16(1)，121-135。  new window
48.Jaworski, Bernard J.、Kohli, Ajay K.(1993)。Market Orientation: Antecedents and Consequences。Journal of Marketing，57(3)，53-70。  new window
49.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research，18(1)，39-50。  new window
50.Heskett, James L.、Jones, Thomas O.、Loveman, Gary W.、Sasser, W. Earl Jr.、Schlesinger, Leonard A.(1994)。Putting the Service-Profit Chain to Work。Harvard Business Review，72(2)，164-174。  new window
51.Davenport, Thomas H.、De long, David W.、Beers, Michael C.(1998)。Successful Knowledge Management Projects。Sloan Management Review，39(2)，43-57。  new window
52.Wolfe, Richard A.(1994)。Organizational innovation: Review, critique and suggested research directions。Journal of Management Studies，31(3)，405-431。  new window
53.Sethi, Rajesh、Smith, Daniel C.、Park, C. Whan(2001)。Cross-Functional Product Development Teams, Creativity, and the Innovativeness of New Consumer Products。Journal of Marketing Research，38(1)，73-85。  new window
54.Amabile, Teresa M.(1997)。Motivating creativity in organizations: On doing what you love and loving what you do。California Management Review，40(1)，39-58。  new window
55.Varey, R. J.(1995)。Internal marketing: A review and some interdisciplinary research challenges。International Journal of Service Industry Management，6(1)，40-63。  new window
56.Venkatraman, N.、Ramanujam, Vasudevan(1986)。Measurement of Business Performance in Strategy Research: A Comparison of Approaches。Academy of Management Review，11(4)，801-814。  new window
57.Gold, Andrew H.、Malhotra, Arvind、Segars, Albert H.(2001)。Knowledge Management: An Organizational Capabilities Perspective。Journal of Management Information Systems，18(1)，185-214。  new window
58.Narver, John C.、Slater, Stanley F.(1990)。The Effect of a Market Orientation on Business Profitability。Journal of Marketing，54(4)，20-35。  new window
59.Beckett-Camarata, E. J., Ca marata, M. R.,、Barker, R. T.(1998)。Integrating internal and external customer relationships through relationship management: A strategic response to a changing global environment。Journal of Business Research，41(1)，71-81。  new window
60.Caruana, A.,、Calleya, P.(1998)。The effects of internal marketing on organizational commitment among retail bank managers。International Journal of Bank Marketing，16(3)，108-116。  new window
61.Darroch, J.(2003)。Developing a measure of knowledge management behaviours and practices。Journal of knowledge management，7(5)，41-54。  new window
62.Ewing, M. T.,、Caruana, A.(1999)。An internal marketing approach to public sector management: The marketing and human re-sources interface。The International Journal of Public Sector Management，12(1)，17-26。  new window
63.Forcadell, J. F.,、Guadamillas, F.(2002)。A case study on implementation of a knowledge management strategy oriented to innovation。Knowledge and Process Management，9(3)，162-171。  new window
64.Hoffman, R. C.(1999)。Organizational innovation: Management influence across cultures。Multinational Business Review，7(1)，31-49。  new window
65.Jurkiewicz, C. J.、Brown, R. G.、Massey, T. K. Jr.(1998)。Motivation in public and private organizations。Public Productivity and Management Review，21(3)，230-250。  new window
66.Krawiec, F.(1984)。Evaluating and selecting research projects by scoring。Research Management，27(2)，21-26。  new window
67.Leskovar-Spacapan, G.,、Bastic, M.(2007)。Differences in organizations’ innovation capability in transition economy: Internal aspect of the organizations’ strategic orientation。Technovation，27(9)，533-546。  new window
68.Mohr-Jackson, I.(1991)。Broadening the market orientation: An added focus on internal customers。Human Resource Management，30(4)，455-467。  new window
69.Rafiq, M.,、Ahmed, R. K.(2000)。Advances in internal marketing: Definition, synthesis and extension。Journal of Services Marketing，14(6)，449-62。  new window
70.Stauss, B.、Schulze, H. S.(1990)。Internes marketing。Market ZFP，12(3)，149-158。  new window
71.Wasmer, D. J.,、Brunner, G. C.(1991)。Using organizational culture to design internal marketing strategies。Journal of Services Marketing，5(1)，35-46。  new window
72.Zidle, M.(1998)。Retention hooks for keeping knowledge workers。Manage，50(1)，21-22。  new window
會議論文
1.Lings, I. N.(2000)。Developing the domain of internal market orientation and its consequences for market orientation and performance。Birmingham。  new window
圖書
1.Porter, Michael E.(1998)。Competitive advantage: Creating and sustaining superior performance。New York：Simon and Schuster。  new window
2.Gattiker, E.、Larwood, L.(1990)。Technological innovation and human resource。New York：McGraw-Hill。  new window
3.Guieford, J. P.(1965)。Fundamental statistics in phychology and education。N.Y：McGramn-Hill。  new window
4.Florida, Richard(2005)。The flight of the creative class。HarperCollins Publishers。  new window
5.Grönroos, C.(2000)。Service Management and Marketing: A Customer Relationship Management Approach。New York：John Wiley and Sons Ltd.。  new window
6.Marquardt, Michael J.(1996)。Building the learning organization : a systems approach to quantum improvement and global success。McGraw-Hill。  new window
7.Gronhaug, Kjell、Kaufmann, Geir(1988)。Innovation: A Cross Disciplinary Perspective。Oslo：Norwegian University Press。  new window
8.Leonard-Barton, D.、Dorothy, L.(1995)。Wellsprings of knowledge: Building and sustaining the sources of innovation。Boston, Massachusetts：Harvard Business School Press。  new window
9.Drucker, P. F.(1993)。Post-Capitalist Society。Butterworth Heinemann。  new window
10.Berry, L. L.、Parasuraman, A.、Zeithaml, V. A.(1991)。Marketing Services: Competing through Quality。New York：The Free Press。  new window
11.Grönroos, Christian(1990)。Service management and marketing: managing the moments of truth service competition。Lexington Books。  new window
12.Nonaka, Ikujiro、Takeuchi, Hirotaka(1995)。The knowledge-creating company: How Japanese companies create the dynamics of innovation。Oxford University Press。  new window
13.Davenport, Thomas H.、Prusak, Laurence(1998)。Working Knowledge: How Organizations Manage What They Know。Harvard Business School Press。  new window
14.Hitchins, D. K.(1992)。Putting system to work。Chichester, United Kingdom。  new window
圖書論文
1.George, W. R.、Grönroos, C.(1989)。Developing Customer-Conscious Employee at Every Level Internal Marketing。Handbook of Services Marketing。New York, NY：AMACOM。  new window
2.Utterback, J. M.(1994)。Innovation and Industrial Evolution。Mastering the Dynamics of Innovation。Boston：Harvard University Business School Press。  new window
3.Grönroos, Christian(1981)。Internal marketing: An integral part of marketing theory。Marketing of services。Chicago, Illinois：American Marketing Association。  new window
4.Berry, Leonard L.(1983)。Relationship marketing。Emerging Perspectives on Services Marketing。Chicago, Illinois：American Marketing Association。  new window
 
 
 
 
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