期刊論文| 1. | Ho, J.K.(1997)。Evaluating the World Wide Web: A global study of commercial sites。Journal of Computer Mediated Communication，3(1)。   |
| 2. | Ho, C.-I.、Lee, Y.-L.(2007)。The development of an e-travel service quality scale。Tourism Management，28(6)，1434-1449。 |
| 3. | Tsai, H. T.、Huang, L.、Lin, C. G.(2005)。Emerging e-Commerce Development Model for Taiwanese Travel Agencies。Tourism Management，26(5)，787-796。 |
| 4. | Teo, T. S. H.、Pian, Y.(2004)。A model for Web adoption。Information and Management，41(4)，457-68。 |
| 5. | Choi, Soojin、Lehto, Xinran Y.、Morrison, Alastair M.(2007)。Destination image representation on the web: Content analysis of Macau travel related websites。Tourism Management，28(1)，118-129。 |
| 6. | Chu, R.(2001)。What online Hong Kong travelers look for on airline/travel websites?。International Journal of Hospitality Management，20(1)，95-100。 |
| 7. | Lin, H. F.、Lee, G. G.(2005)。Impact of Organizational Learning and Knowledge Management Factors on E-Business Adoption。Management Decision，43(2)，171-188。 |
| 8. | Liu, Chang、Arnett, K. P.、Capella, L. M.、Beatty, R. C.(1997)。Web Sites of the Fortune 500 Companies: Facing Customers through Home Pages。Information and Management，31(6)，335-345。 |
| 9. | Huizingh, Eelko K. R. E.(2000)。The Content and Design of Web Sites: An Empirical Study。Information & Management，37(3)，123-134。 |
| 10. | Lee, G. G.、Lin, H. F.(2005)。Customer perceptions of e-service quality in online shopping。International Journal of Retail and Distribution Management，33(2/3)，161-176。 |
| 11. | Kaplanidou, K.、Vogt, C.(2006)。A structural analysis of destination travel intentions as a function of web site features。Journal of Travel Research，45(2)，204-216。 |
| 12. | Robbins, S. S.、Stylianou, A. C.(2003)。Global corporate web sites : An empirical investigation of content and design。Information and management，40，205-212。 |
| 13. | Jun, M.、Cai, S.(2001)。The Key Determinants of Internet Banking Service Quality: A Content Analysis。The International Journal of Bank Marketing，19(7)，276-291。 |
| 14. | Cao, M.、Zhang, Q. Y.、Seydel, J. S.(2005)。B2C e-commerce web site quality: An empirical examination。Industrial Management and Data Systems，105(5)，645-661。 |
| 15. | Kaynama, Shohreh A.、Black, Christine I.(2000)。A Proposal to Assess the Service Quality of Online Travel Agencies: An Exploratory Study。Journal of Professional Services Marketing，21(1)，63-88。 |
| 16. | Law, R.、Leung, K.、Wong, R. J.(2004)。The Impact of The Internet on Travel Agencies。International Journal of Contemporary Hospitality Management，16(2)，100-107。 |
| 17. | Bodkin, C.D. and Perry, M.(2004)。Good retailers and service providers: Comparative analysis of web site marketing communications。Journal of Retailing and Consumer Services，11(1)，19-29。 |
| 18. | Buhalis, D. and Deimezi, O.(2004)。E-tourism developments in Greece: Information communication technologies adoption for the strategic management of the Greek tourism industry。Tourism and Hospitality Research，5(2)，103-130。 |
| 19. | Cell, B.(2000)。Website design: What do I need to know。Pennsylvania CPA Journal，71(1)，15-19。 |
| 20. | Cheung, W.M. and Huang, W.(2002)。An investigation of commercial usage of the World Wide Web: A picture from Singapore。International Journal of Information Management，22(5)，377-388。 |
| 21. | Hart, C., Doherty, N., and Ellis-Chadwick, F.(2000)。Retailer adoption of the internet implications for retail marketing。European Journal of Marketing，34(8)，954-974。 |
| 22. | Huang, L.(2008)。xploring the determinants of e-loyalty among travel agencies,。The Service Industries Journal，28(2)，239-254。 |
| 23. | Huang, L.(2008)。Strategic orientation and performance measurement model in Taiwan's travel agencies。The Service Industries Journal，28(10)，1357-1383。 |
| 24. | Huang, W., Le, T., Li. X., and Gandha, S.(2006)。Categorizing web features and functions to evaluate commercial web sites。Industrial Management and Data Systems，106(4)，523-539。 |
| 25. | Kagan, A., Post, G., and Messier, N. C.(2000)。Selling the web: Web features used by retailers。Journal of Applied Business Research，16(1)，15-25。 |
| 26. | Kim, W.G.、Lee, H.Y.(2004)。Comparison of web service quality between online travel agencies and online travel suppliers。Journal of Travel and Tourism Marketing，17(2)，105-116。 |
| 27. | Lawton, L.J. and Weaver, D.B.(2009)。Travel agency threats and opportunities: The perspective of successful owners。International Journal of Hospitality and Tourism Administration，10(1)，68-92。 |
| 28. | Lee, J., Sung, H.H., DeFranco, A.L., and Arnold, R.A.(2004)。Developing, operating, and maintaining a travel agency website: Attending to e-consumers and Internet marketing issues。Journal of Travel and Tourism Marketing，17(2)，205-223。 |
| 29. | Liao, C., To, P.L., and Shih, M.L.(2006)。Website practices: A comparison between the top 1000 companies in the US and Taiwan。International Journal of Information Management，26(3)，199-211。 |
| 30. | Lin, H.F.(2006)。The application of fuzzy analytic hierarchy process on service quality evaluation of online retailers。Journal of E-Business (in Chinese)，8(3)，347-372。 |
| 31. | Ozturan, M. and Roney, S.A.(2004)。'Internet use among travel agencies in Turkey: An exploratory study,。Tourism Management，25(2)，259-266。 |
| 32. | Park, Y.A., Gretzel, U., and Sirakaya-Turk, E.(2007)。Measuring web site quality for online travel agencies。Journal of Travel and Tourism Marketing，23(1)，15-30。 |
| 33. | Rayman-Bacchus, L. and Molina, A.(2001)。Internet-based tourism services: Business issues and trends。Futures，33(7)，589-605。 |
| 34. | Sigala, M.(2001)。Modeling e-marketing strategies: Internet presence and exploitation of Greek hotels。Journal of Travel & Tourism Marketing，11(2)，83-103。 |
| 35. | Wan, C.(2002)。The web sites of international tourist hotels and tour wholesalers in Taiwan。Tourism Management，23(2)，155-160。 |
| 36. | Webb, B. and Sayer, R.(1998)。Benchmarking small companies on the Internet。Long Rang Planning，31(6)，815-827。 |
| 37. | Wu, J.J. and Chang, Y.S.(2005)。Towards understanding members' interactivity, trust, and flow。Industrial Management and Data Systems,，105(7)，937-954。 |
| 38. | Wu, W.H.(2006)。An exploratory study of reintermediation of Taiwan travel industry in thee-commerce environment。Journal of Information Management (in Chinese)，13(1)，243-269。 |
| 39. | Yuan, Y.L. and Fesenmaier, D.R.(2000)。Preparing for the new tourism economy: The use of internet and intranet in American convention and visitor bureaus。Information Technology and Tourism，3(2)，71-83。 |