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題名:圖書館電子資源整合查詢系統之好用性評估:以國立臺灣大學圖書館MUSE電子資源整合查詢系統為例
書刊名:大學圖書館
作者:林佳穎吳明德 引用關係
作者(外文):Lin, Chia-yinWu, Ming-der
出版日期:2011
卷期:15:2
頁次:頁1-18
主題關鍵詞:整合查詢MUSE電子資源整合查詢系統好用性測試使用者研究MetasearchMUSE searchUsability testUser study
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:0
  • 點閱點閱:206
整合查詢系統以單一介面檢索多種異質資料庫,近年來已受到圖書館重視。本研究以臺灣大學圖書館安裝之 MUSE整合查詢系統為例,以觀察法及訪談法蒐集使用者對 MUSE整合查詢系統之意見,徵集 10位分布於人文、社會、自然科學、生物醫學、工程技術領域的臺灣大學研究生為受測者,給予四項指定之查詢任務,並於過程中觀察記錄受測者與系統互動情形。測試結束後進行結構式訪談,訪談內容包括對系統好用性之看法、建議及滿意程度,並將結果歸類至效率、效能、容易學習程度、吸引性及錯誤容忍程度五個面向,由使用者角度了解系統之好用性,供未來系統修改之參考。 彙整觀察及訪談的結果,本研究依據好用性的五個面向加以闡述結論,並根據結論針對 MUSE電子資源整合查詢系統提出四點建議:一、改善資訊呈現方式;二、新增或修改系統功能;三、增加系統能提供之協助;四、修改難懂之術語。
Metasearch systems perform simultaneous searches across heterogeneous electronic resources through a single entry. In order to serve users, more and more libraries install metasearch systems to integrate their resources. This study aims to investigate the usability of MUSE Search, the metasearch system installed in the National Taiwan University Library, and to better understand user viewpoints toward this system. Five components of usability were analyzed: efficiency, effectiveness, learnability, engagement, and error. Observations and interviews were conducted in this study. Ten graduate students from the fields of humanities, social science, nature science, life science, and engineering science were solicited in the study. Students were requested to achieve four tasks. While they searching through MUSE Search, a researcher observed their behaviors and took notes. After the tasks were completed, students were interviewed by being asked questions concerning the usability of MUSE Search. Their comments and satisfaction levels were also collected. The conclusions were divided into five components of usability. According to the findings of this study, suggestions concerning MUSE Search are as follows: 1. to revise improper display of information in MUSE Search. 2. To add new search functions, or revise old ones to meet user needs. 3. To improve help functions. 4. To revise terminologies which are difficult to be understood.
期刊論文
1.Coyle, K.(2007)。The library catalog: Some possible futures。Journal of Academic Librarianship,33(3),414-416。  new window
2.Hane, P.(2003)。The truth about federated searching。Information Today,20(9),24-24。  new window
3.Luther, J.(2003)。Trumping google? Metasearching’s promise。Library Journal,128(16),36-39。  new window
4.Ponsford, B. C.、vanDuinkerken, W.(2007)。User expectations in the time of google: Usability testing of federated searching。Internet Reference Services Quarterly,12(1/2),159-178。  new window
5.Sadeh, T.(2007)。Transforming the metasearch concept into a friendly user experience。Internet Reference Services Quarterly,12(1/2),1-25。  new window
6.Tennant, R.(2003)。The right solution: Federated search tools。Library Journal,128(11),28-30。  new window
7.Webster, P.(2004)。Metasearching in an academic environment。Online,28(2),20-23。  new window
圖書
1.吳明德(2006)。圖書館自動化與數位化。中華民國九十五年圖書館年鑑。臺北市。  延伸查詢new window
2.吳明德(2007)。圖書館自動化與數位化。中華民國九十六年圖書館年鑑。臺北市。  延伸查詢new window
3.吳明德(2008)。圖書館自動化與數位化。中華民國九十七年圖書館年鑑。臺北市。  延伸查詢new window
4.Dow, R. F.、Meringlo, S.、Clair, G. S.(1995)。Academic collections in a changing environment。Academic libraries: Their rationale and role in America higher education。Westport, Conn.。  new window
其他
1.Nielsen, Jakob(20000318)。Why you only need to test with five users,https://www.nngroup.com/articles/why-you-only-need-to-test-with-5-users/。  new window
2.臺灣大學圖書館(2007)。系統試用:MUSE 電子資源整合查詢系統,http://epaper.ntu.edu.tw/view.php?listid=34&id=3990, 20090611。  延伸查詢new window
3.Calhoun, K.(2006)。The changing nature of the catalog and its integration with other discovery tool,http://www.loc.gov/catdir/calhoun-report-final.pdf, 20081110。  new window
4.Elliott, S. A.(2004)。Metasearch and usability: Toward a seamless interface to library resources,http://www.lib.uaa.alaska.edu/tundra/msuse1.pdf, 20081212。  new window
5.Google Inc.(2009)。Hoover’s Company Records, 59101。  new window
6.University of California Berkeley Libraries.(2008)。Meta-search engines,http://www.lib.berkeley.edu/TeachingLib/Guides/Internet/MetaSearch.html, 20081213。  new window
圖書論文
1.Quesenbery, W.(2003)。The five dimensions of usability。Content and complexity: Information design in technical communication。Mahwah, NJ:Lawrence Erlbaum。  new window
 
 
 
 
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