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題名:國立臺灣大學圖書館網站之好用性評估:以圖書資訊學系學生觀點為例
書刊名:大學圖書館
作者:許文馨吳頡琳陳俊宇吳怡臻
作者(外文):Hsu, Wen-hsinWu, Chieh-linChen, Jun-yuWu, I-chen
出版日期:2015
卷期:19:1
頁次:頁115-139
主題關鍵詞:好用性測試大學圖書館使用者研究Usability testAcademic libraryUser study
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:14
  • 點閱點閱:44
大學圖書館的使命在於服務所有使用者的資訊需求,然而其網站的使用頻率和滿足程度卻幾乎未達到一定的標準,使圖書館員的努力和使用者的期待兩者無法契合。本研究利用「國立臺灣大學圖書館網站」之中文版本進行網站好用性評估,以瞭解大學圖書館網站的設計現存哪些障礙,及其使用者的想法為何。結果發現雖然臺大圖書館網站整體並無嚴重的缺漏,但常以專有名詞進行敘述,而導覽列中的顏色區格亦不明顯,甚至有內容過多導致導覽列過長的現象。本文根據研究結果歸納建議,提供臺大圖書館網站介面設計改善之參考。
The goal of a university library website is to meet its users' information needs. Although librarians endeavor to construct the websites, the users' satisfaction is still oftentimes low. Therefore, identifying problems of university library websites and evaluating the users' identification with the usability of library websites are important factors to improve the performance of university library websites. This study used the Chinese version of National Taiwan University Library website to conduct usability tests. The results showed that the website often used library terminology to have prevented users from easy access. In addition, the color contrast of the navigation bar was not clear enough, with excessive distracting contents to deter navigation. The results were analyzed to help improve the Chinese version of the interface design of National Taiwan University Library website.
期刊論文
1.Shi, X.、Levy, S.(2005)。A Theory-guided approach to library services assessment。College & Research Libraries,66(3),266-277。  new window
2.Kim, Y. M.(2011)。Why Should I Use University Library Website Resources? Discipline Differences。The Journal of Academic Librarianship,37(1),9-18。  new window
3.Gross, J.、Sheridan, L.(2011)。Web scale discovery: the user experience。New Library World,112(5/6),236-247。  new window
4.謝建成、丁依玲、陳慧倫(20110700)。大學圖書館網站資訊尋獲度之研究。資訊管理學報,18(3),25-49。new window  延伸查詢new window
5.林巧敏、范維媛(20130400)。數位典藏資訊網易用性評估:以人文社會科學相關領域中綱計畫成果資訊網為例。圖書館學與資訊科學,39(1),46-63。new window  延伸查詢new window
6.張慈玲、韓竹平(20090900)。從使用者角度評估大學圖書館之服務品質:以臺大圖書館為例。大學圖書館,13(2),136-163。new window  延伸查詢new window
7.Becker, D. A.、Yannotta, L.(2013)。Modeling a library website redesign process: Developing a user-centered website through usability testing。Information Technology & Libraries,32(1),6-22。  new window
8.Cobus, L.、Dent, V. F.、Ondrusek, A.(2005)。How twenty eight users help redesign an academic library website。Reference & User Service Quarterly,44(3),232-246。  new window
9.Fry, A.、Rich, L.(2011)。Usability testing for e-resource discovery: How students find and choose e-resources using library web sites。The Journal of Academic Librarianship,37(5),386-401。  new window
10.Geroge, C. A.(2005)。Usability testing and design of a library website: An iterative approach。OCLC Systems & Services,21(3),167-180。  new window
11.Little, G.(2012)。Where are you going, where have you been? The evolution of the academic library web site。The Journal of Academic Librarianship,38(2),123-125。  new window
12.Lown, C.、Sierra, T.、Boyer, J.(2013)。How user search the library from a single box。College & Research Libraries,74(3),227-241。  new window
13.Pittsley, K. A.、Memmott, Sara(2012)。Improving independent student navigation of complex educational website: An analysis of two navigation design changes in LibGuides。Information Technology and Libraries,31(4),52-64。  new window
14.Pratt, J. A.、Mills, R. J.、Kim, Y.(2004)。The effects of navigational orientation and user experience on user task efficiency and frustration levels。Journal of Computer Information Systems,44(4),93-100。  new window
15.Tarafdar, M.、Zhang, J.(2008)。Determinants of reach and loyalty: A study of website performance and implications for website design。Journal of Computer Information Systems,48(2),16-24。  new window
16.Swanson, T. A.、Green, J.(2011)。Why we are not Google: Lessons from a library web site usability study。The Journal of Academic Librarianship,37(3),222-229。  new window
17.Thompson, B.、Kyrillidou, M.、Cook, C.(2008)。Library users' service desires: A libQUAL + study。The Library Quarterly,78(1),1-18。  new window
18.VandeCreek, L. M.(2005)。Usability analysis of Northern Illinois University Libraries' website: A case study。OCLC Systems & Services,21(3),181-192。  new window
19.Battleson, B.、Booth, A.、Weintrop, J.(2001)。Usability testing of an academic library web site: A case study。The Journal of Academic Librarianship,27(3),188-198。  new window
20.Kim, Y. M.(2011)。Users' perceptions of university library websites: A unifying view。Library & Information Science Research,33(1),63-72。  new window
學位論文
1.蔡維君(2006)。大學圖書館網站好用性評估:以臺灣大學圖書館網站為例(碩士論文)。國立臺灣大學。  延伸查詢new window
圖書
1.Nielsen, J.(2004)。Designing web usability。UK:Pearson Education。  new window
2.Shneiderman, B.、Plaisant, C.(1997)。Designing the user interface。Netherlands:Addison-Wesley Longman。  new window
3.Nielsen, Jakob(1994)。Usability Engineering。Morgan Kaufmann。  new window
其他
1.教育部(2001)。圖書館法,http://law.moj.gov.tw/LawClass/LawAl.aspx?PCode=H0010008。  new window
2.OCLC(2006)。College student perceptions of libraries and information resources,ttp://www.oclc.org/content/dam/oclc/reports/pdfs/studentperceptions.pdf。  new window
圖書論文
1.Quesenbery, W.(2003)。The five dimensions of usability。Content and complexity: Information design in technical communication。Mahwah, NJ:Lawrence Erlbaum。  new window
 
 
 
 
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