勞務契約與業務員績效--壽險業的例子__臺灣人文及社會科學引文索引資料庫

:::

詳目顯示

第 1 筆 / 總合 1 筆

/1頁

來源文獻資料
摘要
外文摘要
引文資料

題名：	勞務契約與業務員績效--壽險業的例子
書刊名：	保險專刊
作者：	曾鹿鳴／康裕民／蔡東瑾
作者(外文)：	Tseng, Lu-ming／Kang, Yue-min／Tsai, Tung-chin
出版日期：	2011
卷期：	27:2
頁次：	頁111-133
主題關鍵詞：	僱傭契約；承攬契約；業務績效；工作滿意；離職意圖；Employment relationship；Contract relationship；Performance；Job satisfaction；Turnover intention
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:1 共同引用:0 點閱:1

本研究檢視勞務契約(僱傭契約、承攬契約與混合契約)與業務員績效(包括任務性績效、輔助性績效、工作滿意度與離職意圖)之間的關聯性。問卷調查以460名全職壽險業務人員為樣本，其中375位參與者完成了問卷。統計研究結果顯示，相較於承攬契約，僱約契約下的任務性績效與離職意圖更為負相關。相較於混合契約，僱約契約下的任務性績效與工作滿意度更為正相關。我們進一步分析了共變數對這些研究結果的影響。

以文找文

This study examined the relationship between labor contracts (employment relationship, contract relationship and mixed contract) and salesperson performances (that includes task performance, contextual performance, job satisfaction, turnover intention). Survey questionnaires were administered to 460 full time life insurance salespeople, of whom 375 completed the questionnaires. The results suggest that, statistically, task performance has a higher negative relationship with turnover intention in employment relationship than contract relationship. Task performance has a higher positive relationship with job satisfaction in employment relationship than mixed contract. We further conducted analyses to examine the effects of covariates on the research results.

以文找文

期刊論文
1.	Mulki, J. P.、Jaramillo, Fernando、Marshall, Greg W.(2007)。Lone wolf tendencies and salesperson performance。Journal of Personal Selling and Sales Management，27，25-38。
2.	Bedeian, A. G.、Armenakis, A. A.(1981)。A Path-Analytical Study of the Conse-Quences of Role Conflict and Ambiguity。Academy of Management Journal，24(2)，417-424。
3.	Kohli, A. K.、Shervani, T. A.、Challagalla, G. N.(1998)。Learning and Performance Orientation of Salespeople: The Role of Supervisors。Journal of Marketing Research，35(2)，263-274。
4.	Ma, C. C.、CSamuels, M. E.、Alexander, J. W.(2003)。Factors that influence nurses job satisfaction。Journal of Nursing Administration，33(5)，293-299。
5.	Van Scotter, J. R.、Motowidlo, S. J.、Cross, T. C.(2000)。Effects of Task Performance and Contextual Performance on Systematic Rewards。Journal of Applied Psychology，85(4)，526-535。
6.	Shaw, J. D.、Delery, J. E.、Jenkins, G. Douglas Jr.、Gupta, N.(1998)。An organization-level analysis of voluntary and involuntary turnover。Academy of Management Journal，41(5)，511-525。
7.	Netemeyer, R. G.、Brashear-Alejandro, T.、Boles, J. S.(2004)。A cross-national model of job-related outcomes of work role and family role variables: a retail sales context。Journal of the Academy of Marketing Science，32(1)，49-60。
8.	Kiker, D. Scott、Motowidlo, Stephan J.(1999)。Main and Interaction Effects of Task and Contextual Performance on Supervisory Reward Decisions。Journal of Applied Psychology，84(4)，602-609。
9.	Mobley, W. H.、Horner, S. O.、Hollingsworth, A. T.(1978)。An evaluation of precursors or hospital employee turnover。Journal of Applied Psychology，63(4)，408-414。
10.	Mulki, J. P.、Jaramillo, F.、Locander, W. B.(2006)。Effects of ethical climate and supervisory trust on salesperson's job attitudes and intentions to quit。Journal of Personal Selling & Sales Management，26(1)，19-26。
11.	Auer, Peter、Cazes, Sandrine(2000)。The resilience of the long-term employment relationship: Evidence from the industrialized countries。International Labour Review，139(4)，379-408。
12.	Bagozzi, R. P.、Verbeke, W.、Gavino, J. C. Jr.(2003)。Culture Moderates the Self-Regulation of Shame and Its Effects on Performance: The Case of Salespersons in the Netherlands and the Philippines。Journal of Applied Psychology，88(2)，219-233。
13.	Brown, S. P.、Evans, K. R.、Mantrala, M. K.、Challagalla, G.(2005)。Adapting Motivation, Control, and Compensation Research to a New Environment。Journal of Personal Selling & Sales Management，25(2)，155-167。
14.	Kadar, D.、Van Dyne, L.(2007)。The Joint Effects of Personality and Workplace Social Exchange Relationships in Predicting Task Performance and Workplace Performance。Journal of Applied Psychology，92(5)，1286-1298。
15.	Lagace, R. R.、Goolsby, J. R.、Gassenheimer, J. B.(1993)。Scaling and Measurement: A Quasi-Replicative Assessment of Revised Version of Indsales。Journal of Personal Selling & Sales Management，13(1)，65-72。
16.	Piercy, N. F.、Lane, N.、Cravens, D. W.(2002)。A Gender Perspective on Salesperson Organizational Citizenship Behavior, Sales Manager Control Strategy, and Sales Unit Effectiveness。Women in Management Review，17(8)，373-391。
17.	Sackett, P. R.(2002)。The Structure of Counterproductive Work Behaviors: Dimensionality and Relationships with Job Performance。International Journal of Selection and Assessment，10，5-11。
18.	Behrman, Douglas N.、Perreault, William D. Jr.(1982)。Measuring the Performance of Industrial Salespersons。Journal of Business Research，10(3)，355-370。
19.	Comer, J. M.、Machleit, K. A.、Lagace, R. R.(1989)。Psychometric assessment of a reduced version of indsales。Journal of Business Research，18，291-302。
20.	Cotton, John L.、Tuttle, Jeffrey M.(1986)。Employee turnover: A meta-analysis and review with implications for research。Academy of Management Review，11(1)，55-70。
21.	DeConinck, J. B.、Stilwell, C. D.(2004)。Incorporating Organizational Justice, Role States, Pay Satisfaction and Supervisor Satisfaction in a Model of Turnover Intentions。Journal of Business Research，57(3)，225-231。
22.	Grant, A. M.(2008)。The significance of task significance: Job performance effects, relational mechanisms, and boundary conditions。Journal of Applied Psychology，93(1)，108-124。
23.	Harris, Kenneth J.、Wheeler, Anthony R.、Kacmar, K. Michele(2009)。Leader-member exchange and empowerment: Direct and interactive effects on job satisfaction, turnover intentions, and performance。Leadership Quarterly，20(3)，371-382。
24.	Harrison, D. A.、Newman, D. A.、Roth, P. L.(2006)。How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences。Academy of Management Journal，49(2)，305-325。
25.	Muchinsky, P. M.、Iaffaldano, M. T.(1985)。Job satisfaction and job performance: A meta-analysis。Psychological Bulletin，97(2)，251-273。
26.	Thoresen, Carl J.、Judge, Timothy A.、Bono, Joyce E.、Patton, Gregory K.(2001)。The Job Satisfaction-job Performance Relationship: A Qualitative and Quantitative Review。Psychological Bulletin，127(3)，376-407。
27.	Koys, Daniel J.(2001)。The Effects of Employee Satisfaction, Organizational Citizenship Behavior, and Turnover on Organizational Effectiveness: A Unit-Level, Longitudinal Study。Personnel Psychology，54(1)，101-114。
28.	Podsakoff, Philip M.、MacKenzie, Scott B.、Fetter, Richard(1993)。The impact of organizational citizenship behavior on evaluations of salesperson performance。Journal of Marketing，57(1)，70-80。
29.	Maxwell, S.、Reed, G.、Saker, J.、Story, V.(2005)。The two faces of playfulness: A new tool to select potentially successful sales reps。Journal of Personal Selling & Sales Management，25(3)，215-229。
30.	Slattery, J. P.、Selvarajan, T. T. Rajan(2005)。Antecedents to temporary employee's turnover intention。Journal of Leadership and Organizational Studies，12(1)，53-66。
31.	Spector, P. E.(1985)。Measurement of Human Service Staff Satisfaction: Development of the Job Satisfaction Survey。American Journal of Community Psychology，13(6)，693-713。
32.	Tett, Robert P.、Jackson, Douglas N.、Rothstein, Michell(1991)。Personality Measures as Predictors of Job performance: A Meta-Analytic Review。Personnel Psychology，44(4)，703-742。
33.	Trevor, Charlie O.、Gerhart, Barry、Boudreau, John W.(1997)。Voluntary turnover and job performance: Curvilinearity and the moderating influences of salary growth and promotions。Journal of Applied Psychology，82(1)，44-61。
34.	Van Scotter, James R.(2000)。Relationships of Task Performance and Contextual Performance with Turnover, Job Satisfaction, and Affective Commitment。Human Resource Management Review，10(1)，79-95。
35.	MacKenzie, Scott B.、Podsakoff, Philip M.、Ahearne, Michael(1998)。Some possible antecedents and consequences of in-role and extra-role salesperson performance。Journal of Marketing，62(3)，87-98。
36.	Cropanzano, R.、Rupp, D. E.、Byrne, Z. S.(2003)。The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors。Journal of Applied Psychology，88(1)，160-169。
37.	Bluedorn, Allen C.(1982)。A unified model of turnover from organizations。Human Relations，35(2)，135-153。
38.	Borman, Walter C.、Motowidlo, Stephan J.(1997)。Task performance and contextual performance: The meaning for personnel selection research。Human Performance，10(2)，99-109。

圖書
1.	Bohlander, G.、Snell, S.(2009)。Managing Human Resources。Cengage Learning。
2.	Pinnington, A.、Macklin, R.、Campbell, T.(2007)。Human Resource Management: Ethics and Employment。Oxford：Oxford University Press。
3.	Sheskin, D.(2007)。Handbook of Parametric and Nonparametric Statistical Procedures。Chapman & Hall/CRC。
4.	Sonnentag, S.(2002)。Psychological Management of Individual Performance。John Wiley and Sons。
5.	Organ, Dennis W.、Podsakoff, Philip M.、MacKenzie, Scott B.(2006)。Organizational citizenship behavior: Its nature, antecedents, and consequences。Sage Publications, Inc.。
6.	Robbins, S. P.、Judge, T. A.(2008)。Organizational Behavior。Upper Saddle River, NJ：Prentice-Hall。

圖書論文
1.	Borman, W. C.、Penner, L. A.(2001)。Citizenship performance: Its nature, antecedents, and motives。Personality psychology in the workplace。Washington, DC：American Psychological Association。
2.	Borman, Walter C.、Motowidlo, Stephan J.(1993)。Expanding the Criterion Domain to Include Elements of Contextual Performance。Personnel selection in organizations。Jossey-Bass。

推文
推薦
引用網址
引用嵌入語法
轉寄

top

:::

相關期刊
相關論文
相關專書
相關著作
熱門點閱

1.	中小學教師社會地位、工作滿意與離職意圖之變遷：1997年與2015年之比較
2.	從司法實務探討勞動契約與承攬契約之區別--以保險公司與業務員之關係立論
3.	壽險業務員績效之正向錯覺及個人自我效能關係之研究
4.	再論保險業務員從屬性的認定
5.	從人格特質與工作態度觀點論影響在臺外籍勞工逃逸因素之間的關連性--競爭模式之應用分析
6.	員工工作滿意、組織承諾與離職意圖關係的統合分析修正模式

1.	旅館業多元適配、工作滿意與服務績效對離職意圖之影響：以組織公平為干擾變項

無相關書籍

無相關著作

無相關點閱

QR Code

臺灣人文及社會科學引文索引資料庫系統

詳目顯示

臺灣人文及社會科學引文索引資料庫