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題名：企業重大危機管理的倫理分析：利害關係人理論之管理意涵
書刊名：組織與管理
作者：俞慧芸／簡詩宏／林昌亮
作者(外文)：Yu, Hui-yun／Chien, Shih-hung／Lin, Wilson
出版日期：2011
卷期：4:2
頁次：頁107-144
主題關鍵詞：利害關係人理論；東隆五金；危機管理的倫理分析；Stakeholder theory；Tong Lung Metal Industry Co.,Ltd.；Ethical analysis of crisis management
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:49
企業面對生死存亡的重大危機時，相對於專注於企業如何存續的觀點（類似股東權益理論），本研究主張，平衡地回應各方利害關係人的需求（利害關係人理論），有益於提高企業重整的成功，並對如何平衡回應各方利害關係人的需求做出具體的討論。本研究回顧既有利害關係人理論的發展、突破與爭議，並以東隆重整成功的個案研究，提出企業危機管理的倫理分析架構。首先，企業有必要區別應盡責任的不同，包括對所有權人的信託義務，以及對其他利害關係人的非信託義務。其次，企業需在善盡義務的同時，應謹慎地避開隨之而來的可能陷阱，包括企業追求利潤極大化而不顧道德（business without ethics），以及熱衷公共義務而缺乏經營效率（ethics without business）。本研究認為，藉由照顧各方利害關係人權利的具體行動，不只是道德呼籲，也攸關企業的生死存亡，更是企業卓越之道。
Contrast to the perspective of focusing on how to survive for an enterprise in a critical crisis (the shareholder theory), a balancing response to the demands of all stakeholders involved was proposed in this research (the stakeholder theory) to enhance a successful corporate reorganization. A specific discussion of how to meet the requirements of stakeholders in a balance way was also made. The development, achievement and disputes over the existing stakeholder theory were reviewed and a case study of the successful corporate reorganization in Tong Lung was conducted to present an ethical analysis framework for business crisis management. First, it was necessary for a corporation to differentiate the indispensable responsibilities, including the fiduciary obligations to shareholders and non-fiduciary obligations to the other stakeholders. Secondly, the company should pay attention to avoid potential traps cautiously while fulfilling obligations mentioned above, which included pursuit of the maximum profit but eroding morality (business without ethics) and enthusiasm for general civil responsibilities at the cost of management efficiency (ethics without business). The concept and managerial practice of protecting all relevant stakeholders' rights are not only an ethical appeal but also significant to the survival of a business, which was the exact way to excellence for enterprises. Limitations of the study and implications for future research and practice are discussed.
期刊論文
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4.Ogden, S.、Watson, R.(1999)。Corporate Performance and Stakeholder Management: Balancing Shareholder and Customer Interests in the U.K. Privatized Water Industry。Academy of Management Journal，42(5)，526-538。  new window
5.Wasserman, N.(2006)。Stewards, Agents, and the Founder Discount: Executive Compensation in New Venture。Academy of Management Journal，49(5)，60-76。  new window
6.Alpaslan, C. M.、Green, S. E.、Mitroff, I. I.(2009)。Corporate governance in the context of crises: Towards a stakeholder theory of crisis management。Journal of Contingencies and Crisis Management，17(1)，38-49。  new window
7.Boatright, John R.(1994)。Fiduciary duties and the shareholder-management relation: Or, What’s so special about shareholders?。Business Ethics Quarterly，4(4)，393-407。  new window
8.Christensen, S. L.、Kohls, J.(2003)。Ethical decision making in times of organizational crisis-A framework for analysis。Business and Society，42(3)，328-358。  new window
9.Donaldson, T.、Preston, L. E.(1995)。The shareholder theory of the corporation: Concepts, evidence, and implications。Academy of Management Review，20(1)，65-82。  new window
10.Freeman, R. E.(2008)。Ending the so-called "Friedman-Freeman" debate。Business Ethics Quarterly，18(2)，162-166。  new window
11.Friedman, Marilyn(1989)。The impracticality of impartiality。Journal of Philosophy，86(11)，645-656。  new window
12.Gibson, K.(1995)。Fictitious persons and real responsibilities: Why corporations are responsible for everything they do。Journal of Business Ethics，14，761-767。  new window
13.Gibson, K.(2000)。The moral basis of stakeholder theory。Journal of Business Ethics，26(3)，245-257。  new window
14.Goodpaster, K. E.、Matthews, J. B.(1982)。Can a corporation have a conscience?。Harvard Business Review，60(1)，132-141。  new window
15.McCracken, J.、Martin, W.、Shaw, B.(1998)。Virtue ethics and the parable of the sadhu。Journal of Business Ethics，17(1)，25-38。  new window
16.Moneva, J.、Rivera-Lirio, J. M.、Munoz-Torres, M. J.(2007)。The corporate stakeholder commitment and social and financial performance。Industrial Management and Data Systems，107(1)，84-102。  new window
17.Omran, M.、Atrill, P.、Pointon, J.(2002)。Shareholders versus stakeholders: Corporate mission statements and investor returns。Business Ethics: A European Review，11(4)，318-326。  new window
18.Schwartz, P.(2000)。When good companies do bad things。Strategy and Leadership，28(3)，4-11。  new window
19.Seeger, M. W.、Ulmer, R. R.(2001)。Virtuous responses to organizational crisis: Aaron Feuerstein and Milt Cole。Journal of Business Ethics，31，369-76。  new window
20.Shankman, N. A.(1999)。Reframing the debate between agency and stakeholder theories of the firm。Journal of Business Ethics，19(4)，319-334。  new window
21.Simola, S.(2003)。Ethics of justice and care in corporate crisis management。Journal of Business Ethics，46(4)，351-361。  new window
22.Sridhar, B. S.、Camburn, A.(1993)。Stages of moral development of corporations。Journal of Business Ethics，12(9)，727-737。  new window
23.Ulmer, R. R.、Sellnow, T. L.(2000)。Consistent questions of ambiguity in organizatioal crisis communication: Jack in the Box as a case study。Journal of Business Ethics，25，143-155。  new window
24.Baier, Annette C.(1985)。What Do Women Want in a Moral Theory。Nous，19(1)，53-63。  new window
25.Goodpaster, K. E.(1991)。Business Ethics and Stakeholder Analysis。Business Ethics Quarterly，1(1)，53-73。  new window
26.Friedman, Milton(1970)。A Friedman Doctrine: The Social Responsibility of Business Is to Increase Its Profits。New York Times Magazine，33，122-126。  new window
27.王文宇、白梅芳(20001000)。從經濟觀點論我國公司重整制度。國家科學委員會研究彙刊. 人文及社會科學，10(4)，516-549。  延伸查詢new window
28.Pearson, Christine M.、Clair, Judith A.(1998)。Reframing Crisis Management。Academy of Management Review，23(1)，59-76。  new window
29.Mitchell, Ronald K.、Agle, Bradley R.、Wood, Donna J.(19971001)。Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts。Academy of Management Review，22(4)，853-886。  new window
30.Davis, James H.、Schoorman, F. David、Donaldson, Lex(1997)。Toward a stewardship theory of management。The Academy of Management Review，22(1)，20-47。  new window
31.Freeman, R. Edward、Wicks, Andrew C.、Parmar, Bidhan(2004)。Stakeholder Theory and "The Corporate Objective Revisited"。Organization Science，15(3)，364-369。  new window
32.Clarkson, Max B. E.(1995)。A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance。The Academy of Management Review，20(1)，92-117。  new window
33.Hillman, Amy J.、Keim, Gerald D.(2001)。Shareholder Value, Stakeholder Management, and Social Issues: What's the Bottom Line?。Strategic Management Journal，22(2)，125-139。  new window
34.Barney, Jay B.(1991)。Firm Resources and Sustained Competitive Advantage。Journal of Management，17(1)，99-120。  new window
35.Eisenhardt, Kathleen M.(1989)。Building Theories from Case Study Research。Academy of Management Review，14(4)，532-550。  new window
36.Donaldson, L.、Davis, J. H.(1991)。Stewardship theory or agency theory: CEO governance and shareholder returns。Australia Journal of Management，16，49-64。  new window
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會議論文
1.吳泉源(1999)。從網球拍到半導體：台灣產業技術特質的探討。台灣產業技術發展史硏討會，國立科學工藝博物館主辦 。  延伸查詢new window
圖書
1.Mitroff, I. I.(1983)。Stakeholders of the organizational mind。San Francisco, CA：Jossey-Bass Publishers。  new window
2.Walker, S. F.、Marr, J. W.(2002)。Stakeholder power: a winning strategy for building stakeholder commitment and driving corporate growth。Cambridge, MA：Perseus Books Group。  new window
3.Kohlberg, L.(1981)。Essays in moral development, Vol. I: The Philosophy of moral development。San Francisco。  new window
4.王文宇(2008)。公司法論。元照。  延伸查詢new window
5.Noddings, Nel(1984)。Caring: A Feminine Approach to Ethics and Moral Education。University of California Press。  new window
6.Gilligan, Carol(1982)。In a Different Voice: Psychological Theory and Women's Development。Harvard University Press。  new window
7.Rawls, John(1999)。A Theory of Justice。Harvard University Press。  new window
8.Freeman, Robert Edward(1984)。Strategic Management: A Stakeholder Approach。Pitman。  new window
9.吳美慧(2007)。再造東隆五金。台北：財信。  延伸查詢new window
10.Mintzberg, H.、AhIstrand, B.、Lampel, J.、林金榜(2003)。策略巡禮。台北：商周。  延伸查詢new window
11.Pfeffer, J.、Salancik, G. R.、俞慧芸(2007)。組織的外部控制--資源依賴觀點。台北：聯經。  延伸查詢new window
12.Strauss, A.、Corbin, J.、徐宗國(1998)。質性硏究槪論。台北：巨流。  延伸查詢new window
13.Kohlberg, L.(1981a)。Essays on moral development。New York：Harper & Row。  new window
14.Noddings, N.(1992)。The challenge to care in schools: An alternate approach to education。New York：Teachers College Press。  new window
其他
1.(19990526)。企業聲請 重整銀行進行反制。  延伸查詢new window
圖書論文
1.Frederick, W. C.、Weber, J.(1987)。The value of corporate managers and their critics: An empirical description and normative implications。Business Ethics: Research Issues and Empirical Studies。Greenwich, CT：JAI Press Inc。  new window
2.Freeman, R. E.(2001)。A stakeholder theory of the modern corporation。Ethical theory and business。Upper Saddle River, NJ：Prentic Hall。  new window
3.Freeman, R. E.(2002)。Stakeholder theory of the modern Corporation。Perspectives in business ethics。Boston, MA：McGraw-Hill。  new window
 
 
 
 
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