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題名：公部門組織導入全品質管理系統因素之研究
書刊名：警察行政管理學報
作者：馮佩君／林國均
作者(外文)：Feng, Pei-chun／Lin, Kuo-chun
出版日期：2019
卷期：15
頁次：頁85-102
主題關鍵詞：全品質管理；組織文化；平衡計分卡；Total quality management；Organizational culture；The balanced-score card
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:107
期刊論文
1.Wessel, G.、Burcher, P.(2004)。Six sigma for small and medium sized enterprises。The TQM Magazine，16(4)，264-272。  new window
2.Schargel, Franklin P.(1996)。Why we need total quality management in education。Total Quality Management，7(2)，213-217。  new window
3.Kaplan, R. S.、Norton, D. P.(1997)。The balanced scorecard: translating strategy into action。Harvard Business Review，51，50-54。  new window
4.MacStravic, S.(1999)。A really balanced scorecard。Health Forum Journal，42(3)，64-67。  new window
5.Wallach, E. J.(1983)。Individuals and organizations: The cultural match。Training and Development Journal，37(2)，28-36。  new window
6.范熾文、梁依仁(20150300)。地方政府教育處組織績效之研究：以平衡計分卡為架構。學校行政，96，1-16。  延伸查詢new window
7.Epstein, M. E.、Roy, M. J.(1998)。Managing corporate environmental performance: A multinational perspective。European Management Journal，16(3)，284-296。  new window
8.Agus, A.(2005)。The structural linkages between TQM, product quality performance, and business performance: Preliminary empirical study in electronics companies。Singapore Management Review，27(1)，87-105。  new window
9.García-Bernal, J.(2003)。Total Quality Management in Firms: Evidence from Spain。The Total Quality Management Journal，11(3)，20-34。  new window
10.Oakland, J. S.、Aldridge, A. J.(2000)。Quality Management in Civil and Structural Engineering Consulting。International Journal of Quality & Reliability Management，12(3)，32-48。  new window
11.Sun, H.(2040)。The trajectory of implementing ISO 9000 standards versus total quality management in Western Europe。The International Journal of Quality& Reliability Management，21(2/3)，131-153。  new window
12.Westbrook, J. D.(2003)。Taking a multivariate approach to Total Quality Management。Industrial Management，2003(Jan./Feb.)，1-3。  new window
13.Barney, Jay B.(1986)。Organizational culture: Can it be a source of sustained competitive advantage?。Academy of Management Review，11(3)，656-665。  new window
14.Kaplan, Robert S.、Norton, David P.(1992)。The Balanced Scorecard: Measures That Drive Performance。Harvard Business Review，70(1)，71-79。  new window
會議論文
1.United Nations Division for Sustainable Development(2001)。Improving Government's Role in the Promotion of Environmental Managerial Accounting。The First Expert Working Group Meeting，(會議日期: 2001/08/30-08/31)。Washington, DC。  new window
圖書
1.Niven, Paul R.(2003)。Balanced Scorecard for Government and Nonprofit Agencies。Wiley and Sons。  new window
2.Ansoff, H. I.(1979)。Strategic Management。London：Macmillan Press。  new window
3.Ishikawa, K.、Lu, D.(1985)。What is total quality control?。Englewood Cliffs, N.J.：Prentice Hall。  new window
4.Ouchi, William G.(1981)。Theory Z: How american business can meet the Japanese challenge。Addison-Wesley Publishing Company。  new window
5.Osborne, D.、Gaebler, T.(1992)。Reinventing government。Addison-Wesley。  new window
6.謝安田(1992)。管理的力量。臺北：聯經。  延伸查詢new window
7.Besterfield, Dale H.(2003)。Total Quality Management。Pearson。  new window
8.Carter, N.、Klein, R.、Day, P.(1992)。How Governments Measure Success: The Use of Performance Indicators in Government。London：Routledge。  new window
9.Crosby, P. B.(2002)。Quality Is Free: The Art of Making Quality Certain。New York：McGraw-Hill。  new window
10.Deming, W. E.(1986)。Out of the Crisis: Quality, Productivity, and Competitive Position。Cambridge, MA：Cambridge University Press。  new window
11.Feigenbaum, A. V.(2001)。Total Quality Control。NY：McGraw-Hill。  new window
12.Frehr, H.(1999)。Total Quality Management。Praha：UNIS。  new window
13.Juran, M.、Godfrey, A.(1998)。Juran's quality handbook。Washington, DC：McGraw-Hill。  new window
14.Martin, J.(1985)。Human Resource Management。London：Oxford University Press。  new window
15.Robbins, Stephen P.(1998)。Organizational Behavior。Prentice Hall Inc.。  new window
16.Savoie, Donald J.(1994)。Thatcher Reagan Mulroney: In Search of A New Bureaucracy。Pittsburgh, PA：University of Pittsburgh Press。  new window
其他
1.Department of Defense(2005)。TQM Guide, Vol. 1, Key Features of the DOD Implementation. DOD 5000.SIG. Final Draft。  new window
圖書論文
1.Lorsch, J. W.(1985)。Strategic Myopia: Culture as an Invisible Barrier to Change。Gaining Control of the Corporate Culture。San Francisco, California：Jossey-Bass。  new window
2.Jones, D.、Welford, R.(1997)。Culture change, pluralism and participation。Corporate Environmental Management 2: Culture and Organizations。Earthscan Publications Ltd.。  new window
3.Tunstall, W. B.(1985)。Breakup of the Bell System: A Case Study in Cultural Transformation。Gaining Control of the Corporate Culture。San Francisco：Jossey-Bass。  new window
4.Nukulchai, W. K.(2003)。Towards Total Quality Management。Higher Education: The Experience of Asian Institute of Technology。Asian Institute of Technology。  new window
5.Tellus Institute(1998)。Resource and Environmental Strategies。Tellus Packaging Study。Boston：Tellus Institue。  new window
6.Quinn, Robert E.、McGrath, Michael R.(1985)。The Transformation of Organizational Cultures: A Competing Values Perspective。Organizational Culture。Sage Publications。  new window
 
 
 
 
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