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題名:Leveraging IT-enabled Service Innovation in a Highly Competitive Market
書刊名:管理學報
作者:吳雅鈴尚孝純吳君怡陳健鈞
作者(外文):Wu, Ya-lingShang, Shari S. C.Wu, Jun-yiChen, Chien-chun
出版日期:2020
卷期:37:3
頁次:頁259-283
主題關鍵詞:資訊促發之服務創新資訊科技採用策略資訊科技能耐互補性資源資源重置IT-enabled service innovationIT strategyIT capabilityComplementary resourceResource reconfiguration
原始連結:連回原系統網址new window
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期刊論文
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圖書
1.Keen, Peter G. W.(1991)。Shaping the future: business design through information technology。Harvard Business School Press。  new window
2.Bettencourt, L. A.(2010)。Service innovation: How to go from customer needs to breakthrough services。New York:McGraw-Hill。  new window
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其他
1.Ananthakrishnan, B.,Atluri, V.,Krishnamurthy, H.,Muthiah, S.(2018)。How disruptive technologies are opening up innovative opportunities in services,https://www.mckinsey.com/businessfunctions/digital-mckinsey/our-insights/howdisruptive-technologies-are-opening-up-innovativeopportunities-in-services。  new window
2.Intellectual Property Office, Ministry of Economic Affairs, R.O.C.(2020)。Taiwan patent search system,https://twpat6.tipo.gov.tw/tipotwoc/tipotwkm。  new window
圖書論文
1.Quinn, James Brian(1996)。The Productivity Paradox Is False: Information Technology Improves Service Performance。Advances in Services Marketing and Management。Greenwich, CT:JAI。  new window
 
 
 
 
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