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題名:廣告內容、情感激起度及廣告說服力之關係--以平面廣告為例
書刊名:管理學報
作者:吳萬益 引用關係周福星蘇良育
作者(外文):Wu, Wann-yihChou, Fu ShingSu, Liang Su
出版日期:1997
卷期:14:2
頁次:頁197-225
主題關鍵詞:感性訴求情感激起度廣告態度廣告說服力Affective appealsEmotional arousalsAttitude toward the adAdvertising effectiveness
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     近年來,由於廣告量日益增加,使用傳統塑造消費者對品牌的態度已經無法滿足 廣告主的需求,所以激起消費者對廣告訊息及產品的情感,最近已被認為是用來做為改變消 費者態度及促進購買的有效工具。本研究之主要目的在探討:(1) 找尋不同廣告訴求在廣告 內容、情感反應、廣告態度及廣告說服力等構面因素之差異性 (包括:恐懼訴求、幽默訴求 及性訴求 );(2) 衡量廣告訴求與情感變項間關係;(3) 驗證各構面因素間互動關係。透過 各種資料搜集與分析之過程, 本研究結果顯示 (1) 恐懼訴求在營造理性思考氣氛及激起消 費者負向和中性情感上,將明顯優於幽默訴求及性訴求。恐懼訴求在塑造消費者對廣告之瞭 解與評價方面也會高於其他兩種訴求;(2) 幽默訴求在營造感性思考氣氛、傳遞品牌訊息及 激起消費者正向情感上,將明顯優於恐懼訴求及性訴求;(3) 性訴求在感官刺激訊息的傳遞 與激起消費者正向愉悅的情感上,會高於恐懼訴求與幽默訴求;(4) 但是在對廣告的態度及 廣告說服力上,性訴求在塑造消費者對廣告的情感態度方面及廣告說服力上,都將次於幽默 訴求,表示在消費者的印象中,性訴求較容易激起消費者正向的情感,但對消費者的說服程 度上則反而不如幽默訴求。
     In recent years, due to the tremendous increase of mass communication and the severe competition of message exposures, conventional communication patterns may not be appropriate. Consequently, how to elicit consumers' emotional responses has been regarded as one of the most effective tools to change consumers' attitude and to enhance buying. The purposes of this study are (1) to evaluate the differences on message content, emotional responses, attitude toward the ads, and advertising effectiveness among fear, humor and sex appeals, (2) to investigate the relationships between different advertising appeals and emotional arousals, and (3) to verify the interrelationships among relevant research variables and factors for message content, emotional arousals, and advertising effectiveness. Through a series of data collection and analysis, this study concludes the following results: (1) compare to humor and sex appeals, fear appeals may be more powerful on creating rational responses. Fear appeals tend to be more effective on enhancing consumer comprehension and evaluation of the products. (2) Humor appeals may be more effective on creating emotional affects, delivering brand message, and eliciting positive emotional response. (3) Sex appeals may be more powerful on creating affective message and eliciting consumers' attitude toward the ads. (4) Message effectiveness for sex appeals seem to be inferior to that of humor appeals.
期刊論文
1.Henthome, T. L.、LaTour, M. S.、Nataraajan, R.(1993)。Fear Appeals in Print Advertising: An Analysis of Arousal and Ad Response。Journal of Advertising,22(2),59-69。  new window
2.Brooker, G.(1981)。A Comparison of the Persuasive Effects of Milds Humor and Mild Fear Appeals。Journal of Advertising,10(4),525-531。  new window
3.Duncan, C. P.、Nelson, F. E.(1985)。Effect of Humor in Radio Advertising Experiment。Journal of Advertising,14(2),33-40。  new window
4.Gelb, B. D.、Pickett, C. M.(1983)。Attitude Toward-the AD: Links to Humor and to Advertising Effectiveness。Journal of Advertising,12(2),34-42。  new window
5.Leventhal, H.、Niles, P.(1966)。A Field Experiment on Fear - Arousal with Data on the Validity of Questionnaire Measurement。Journal of Personality and social Psychology,4,137-146。  new window
6.Lutz, R. J.、Mackenzie, S. B.、Belch, G. E.(1986)。The Role of Attitude Toward the AD as a Mediator of Advertising Effectiveness: A Test of Competing Explanation。Journal of Marketing Research,23,130-143。  new window
7.Mitchell, A. A.、Olsen, J. C.(198108)。Are Product Attitude Beliefs the Only Mediator of Advertising Effects on Brand Attitudes。Journal of Marketing Research,18(3),318-332。  new window
8.Moldovan, Stanley E.(1984)。Copy Factors Related to Persuasion Scores。Journal of Advertising Research,24(6),16-22。  new window
9.Stainback, D.、Rogers, R. W.(1993)。Identifying Effective Components of Alcohol Abuse Prevention Programs: Effects Fear Appeals, Message Style, and Source Expertise。The International Journal of the Addictions,18(3),393-409。  new window
10.Stemthal, B.、Craig, C. S.(1973)。Humor in Advertising。Journal of Marketing,37,12-18。  new window
11.吳萬益(19931100)。Relationships Between Emotional Arousals, Attitudes, and Persuasions: An Empirical Validation of Fear, Humour, Sex, and Rational Appeals。成功大學學報,28(人文.社會篇),147-161。  new window
12.Batra, Rajeev、Ray, Michael L.(1986)。Affective Responses Mediating Acceptance of Advertising。Journal of Consumer Research,13(2),234-249。  new window
13.Biswas, A.、Olsen, J. E.、Carlet, V.(1992)。A comparison of print advertisements from the United States and France。Journal of Advertising,21(4),73-81。  new window
14.Holbrook, Morris B.、Batra, Rajeev(1987)。Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising。The Journal of Consumer Research,14(3),404-420。  new window
15.Janis, Irving L.、Feshbach, Seymour(1953)。Effects of fear-arousing communications。The Journal of Abnormal and Social Psychology,48(1),78-92。  new window
16.Olney, Thomas J.、Holbrook, Morris B.、Batra, Rajeev(1991)。Consumer Responses to Advertising: The Effects of Ad Content, Emotions, and Attitude toward the Ad on Viewing Time。Journal of Consumer Research,17(4),440-453。  new window
17.Ray, M.、Wilkie, W.(1970)。Fear: The Potential of an Appeal Neglected by Marketing。Journal of Marketing,34(1),54-62。  new window
18.Shimp, Terence A.(1981)。Attitude toward the ad as a mediator of consumer brand choice。Journal of Advertising,10(2),9-48。  new window
19.Havlena, William J.、Holbrook, Morris B.(1986)。The varieties of consumption experience: Comparing two typologies of emotion in consumer behavior。Journal of Consumer Research,13(3),394-404。  new window
圖書
1.Plutchik, R.(1980)。Emotion: A psycho evolutionary synthesis。New York:Harper & Row Press。  new window
2.Kotler, P.(1994)。Marketing Management: Analysis, Planning and Control。Englewood Cliffs, N. J.。  new window
3.Allport, G.(1935)。Handbook of social psychology。Attitude. Worchester, MA:Clark Univ. Press。  new window
4.Mehrabian, A.、Russell, J. A.(1984)。An Approach to Environment Psychology。Cambridge, Ma:Gunn & Hain。  new window
5.Mowen, J. C.(1990)。Consumer Behavior。N. Y.:McMillan。  new window
6.Petty, R. E.、Ostrom, T. M.、Brock, T. C.(1981)。Cognitive Response to Persuasion。Hilsdale, NJ:Lawrence Erlbaiun。  new window
7.Izard, C. E.(1977)。Human Emotion。New York:Plenum。  new window
8.Ajzen, Icek、Fishbein, Martin(1980)。Understanding Attitudes and Predicting Social Behavior。Prentice-Hall, Inc.。  new window
9.Russell, J. T.、Glenn, V.、Lane, W. R.(1988)。Kleppner's Advertising Procedure。New Jersey:Prentice-Hall。  new window
單篇論文
1.Bower, G. H.(1987)。Principles of Psychology Today。  new window
圖書論文
1.Janis, I. L.(1967)。Effects of fear arousal on attitude change: recent developments in theory and experimental research。Advances in Experimental Social Psychology。New York:Academic Press。  new window
2.Rogers, R. W.(1983)。Cognitive and physiological processes in fear appeals and attitude change: a revised theory of protection motivation。Social Psychophysiology。New York:Guilford Press。  new window
3.Ray, M. K.(1973)。Marketing communication and the hierarchy-of-effects。New models for mass communication research。Beverly Hills, CA:Sage。  new window
4.Isen, A. M.(1985)。Someways in Which Affect Influences Cognitive Process。Cognitive and Affective Research to Advertising。Lexington, MA:Lexington Books。  new window
5.Moore, D. L.、Hatchinson, J. W.(1985)。The Influence of Affective Reaction to Advertising: Direct and Indirect Mechanisms of Attitude Change。Psychological Processes and Advertising Effect。  new window
6.McGuire, W. J.(1968)。Personality and Susceptibility to Social Influence。Handbook of Personality Theory and Research。Chicago, IL:Rand McNally。  new window
 
 
 
 
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