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一、中文部分
1. 方信雄(1999)，「有關港區安全的影響因素」，高雄港，13卷1期。
2. 李合緯(2015)，「應用模糊品質機能展開法於國際快遞業服務品質改善之研究」，國立臺灣海洋大學，碩士論文。
3. 赤尾洋二、水野滋，品質機能展開研究小組 譯(1987)，品質機能展開法：如何有效掌握顧客需求，桃園：和昌出版社。
4. 赤尾洋二，品質機能展開之實際運用，生產力中心(1991)。
5. 赤尾洋二，陳耀茂 譯(1992)，品質展開入門，中華民國：聯經出版事業公司。
6. 赤尾洋二，陳耀茂 譯(1992)，品質展開法(1)，中華民國：聯經出版事業公司。
7. 吳信宏、邱敏鑑(2002)，「品質機能展開用於價值管理之探討」，價值管理期刊，第三期。
8. 林佳瑤(2003)，「利用品質機能展開改善護理之家服務品質要素」，中國醫藥學院，碩士論文。
9. 徐文華、呂錦山、曾文瑞、楊雅玲(2001)，「國內定期航商風險管理之研究」，行政院國家科學委員會。
10. 邱皓政(2006)，量化研究與統計分析，台北市：五南圖書出版股份有限公司。
11. 張志強、鄭凱文(1994)，「品質展開活用之臺灣現狀」，標準化與品質管理，第四十七卷。
12. 張書祥(2013)，「品質機能展開與多準則決策於設備開發應用」，國立中央大學，碩士論文。
13. 黃俊英、林震岩 (1997)，SAS精析與實例，台北：華泰文化事業公司。
14. 黃俊堯(1992)，「幾何式品質機能展開之研究」，國立交通大學，碩士論文。
15. 陳坤宏(2001)，「港埠貨櫃作業安全之研究」，國立臺灣海洋大學，碩士論文。
16. 楊素勤(1998)，「基隆港碼頭裝卸作業事故之研究」，國立臺灣海洋大學，碩士論文。
17. 葛曉月、袁又罡、賴俊男(2006)，「港埠重大職業災害統計及分析」，高雄港，第12卷，第2期。
18. 劉錦輝(2002)，「結合模糊迴歸分析與品質機能展開於工程設計之最佳化」，朝陽科技大學，碩士論文。
二、英文部分
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3. Brown, R.L. and Holmes, H. (1986). The use of a factor-analytic procedure for assessing the validity of an employee safety climate model. Accident Analysis and Prevention, 18 (6), 455-470.
4. Carbone, V. and De Martino, M. (2003). The changing role of ports in supply-chain management: an empirical analysis. Maritime Policy and Management, 30(4), 305-320.
5. Chen, C. J., Yang, S. M., and Chang, S. C. (2014). A model integrating fuzzy AHP with QFD for assessing technical factors in aviation safety. International Journal of Machine Learning and Cybernetics, 5(5), 761-774.
6. Chen, K. H. (2001). A study on container operation safety at port (Doctoral dissertation, Master Thesis, National Taiwan Ocean University, Keelung, Taiwan).
7. Chen, K. and Pan, C. (2012). An Empirical Study of Credit Risk Efficiency of Banking Industry in Taiwan. Web Journal of Chinese Management Review, 15(1), 1-16.
8. Chen, S. H. and Hsieh, C. H. (2000). Representation, ranking, distance, and similarity of L-R type fuzzy number and application. Australian Journal of Intelligent Information Processing Systems, 6(4), 217-229.
9. Chiu, R. H., Lin, L. H., and Ting, S. C. (2014). Evaluation of green port factors and performance: A fuzzy AHP analysis. Mathematical Problems in Engineering, 1-12.
10. Cohen, J. and Cohen P. (1975). Applied multiple regression/correlation analysis for the behavioral science. N. J., Lawrence Erlbaum Associates.
11. Cooper, M. D., Phillips, R. A., Sutherland, V. J., and Makin, P. J. (1994). Reducing Accidents with Goal-setting & Feedback: A field study. Journal of Occupational and Organisational Psychology, 67, 219-240.
12. Coyle, B. (2000): Framework for Credit Risk Management; Chartered Institute of Bankers, United Kingdom.
13. Crutchfield, N. and Roughton, J. (2013). Safety culture: An innovative leadership approach (1st Ed.). Butterworth-Heinemann.
14. Cullinane, K., Song, D. W., Ji, P., and Wang, T. F. (2004). An application of DEA windows analysis to container port production efficiency. Review of Network Economics, 3(2), 1-23.
15. Deng, J. L. (1982). The control problems of grey systems. Systems and Control Letters, 1(5), 288-294.
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17. Diaz, R. I. and Cabrera, D. D. (1997). Safety climate and attitude as evaluation measures of organization safety. Accident Analysis & Prevention, 29(5), 643-650
18. Ding, J. F. (2009). Applying fuzzy quality function deployment (QFD) to identify solutions of service delivery system for port of Kaohsiung. Quality & Quantity, 43(4), 553-570.
19. Ding, J. F. and Tseng, W. J. (2012). Applying fuzzy AHP approach to evaluate key operational safety elements for exclusive container terminals of Kaohsiung port in Taiwan. WSEAS Transactions on Mathematics, 11(10), 855-865.
20. Ding, J. F. and Tseng, W. J. (2013). Fuzzy risk assessment on safety operations for exclusive container terminals at Kaohsiung port in Taiwan. Journal of Engineering for the Maritime Environment, 227(2), 208-220.
21. Ellis, J. (2011). Analysis of accidents and incidents occurring during transport of packaged dangerous goods by sea. Safety Science, 49(8-9), 1231-1237.
22. Froyland, G., Koch, T., Megow, N., Duane, E., and Wren, H. (2008). Optimizing the landside operation of a container terminal. OR Spectrum, 30(1), 53-75.
23. Govers, C.P.M. (2001). QFD not just a tool but a way of quality management. International Journal of Production Economics, Vol.69, 151-159.
24. Ganesh, S. K. (2011). Issues related to health promotional measures at workplace. International Journal of Occupational Safety and Health, 1(1), 5-6.
25. Griffin, M. A. and Neal, A. (2000). Perceptions of safety at work: A framework for linking safety climate to safety performance, knowledge, and motivation. Journal of Occupational Health Psychology, 5(3), 347-358.
26. Grusenmeyer, C. (2014). Maintenance: Organizational modes, activities and health and safety. Use of a French national survey and in-situ analyses. Accident Analysis and Prevention, 73, 187-199.
27. Gu, D. X., Liang, C. Y., Bichindaritz, I., Zuo, C. R., and Wang, J. (2012). A case-based knowledge system for safety evaluation decision making of thermal power plants. Knowledge-Based Systems, 26, 185-195.
28. Gumus, A. T., Yayla, A. Y., Celik, E., and Yildiz, A. (2013). A combined fuzzy-AHP and fuzzy-GRA methodology for hydrogen energy storage method selection in Turkey. Energies, 6(6), 3017-3032.
29. Gutiérrez, E., Lozano, S., Adenso-Díaz, B., and González-Torre, P. (2015). Efficiency assessment of container operations of shipping agents in Spanish ports. Maritime Policy & Management, 42(6), 591-607.
30. Hale, A. R. and Swuste, P. (1998). Safety rules: Procedural freedom or action constraint? Safety Science, 29(3), 163-177.
31. Hauser, J. R. and Clausing, D. (1998). The house of quality. Harvard Business Review, 66(3), 63-73.
32. Hetherington, C. (2006). Safety in shipping: The human element. Journal of Safety Research, 37(4), 401-411.
33. Hjort, H., Hananel, D., and Lucas, D. (1992). Quality function deployment and integrated product development. Journal of Engineering Design, 3(1), 17-29.
34. Hofmann, D. A., Morgeson, F. P. and Gerras, S. J. (2003). Climate as a moderator of the relationship between leader-member exchange and content specific citizenship: Safety climate as an exemplar. Journal of Applied Psychology, 88(1), 170-178.
35. Liang, G. S. (2010). Applying fuzzy quality function deployment to identify service management requirements for customer quality needs. Quality & Quantity, 44(1), 47-57.
36. Liang, G. S., Chou, T. Y., and Hau, T. C. (2005). Cluster analysis based on fuzzy equivalence relation. European Journal of Operational Research, 166(1), 160-171.
37. Liang, G. S., Ding, J. F., and Wang, C. K. (2012). Applying fuzzy quality function deployment to prioritize solutions of knowledge management for an international port in Taiwan. Knowledge-Based Systems, 33, 83-91.
38. Liao, M. S., Liang, G. S., and Chen, C. Y. (2013). Fuzzy grey relation method for multiple criteria decision-making problems. Quality & Quantity, 47(6), 3065-3077.
39. Liu, C. P., Liang, G. S., Su, Y. L., and Chu, C. W. (2006). Navigation safety analysis in Taiwanese ports. Journal of Navigation, 59(2), 201-211.
40. Liu, K., Wu, H., and Pang, Y. (1999). Uncertainty method and its application. Science Press.
41. Lu, C. S. and Shang, K. C. (2005). An empirical investigation of safety climate in container terminal operators. Journal of safety Research, 36(3), 297-308.
42. Lu, C. S. and Yang, C. S. (2010). Safety leadership and safety behavior in container terminal operations. Safety science, 48(2), 123-134.
43. Min, C. H., Tang, H. W., and Yin, H. S. (2009). The application of grey relational analysis (GRA) to prioritizing the emotional intelligence (EI) training needs. Journal of Grey System, 12(4), 191-200.
44. Nam, K., Kwak, K. and Yu, M. (2002). Simulation study of container terminal performance. Journal of Waterway, Port, Coastal, and Ocean Engineering, 128(3), 126-132.
45. Niskanen, T. (1994). Safety climate in the road administration. Safety Science, 17, 237-255.
46. Notteboom, T. E. and Winkelmans, W. (2001). Structural changes in logistics: How will port authorities face the challenge? Maritime Policy & Management, 28(1), 71-89.
47. Ramirez-Marquez, J. E. (2008). Port-of-entry safety via the reliability optimization of container inspection strategy through an evolutionary approach. Reliability Engineering & System Safety, 93(11), 1698-1709.
48. Saleh, J. H. and Pendley, C. C. (2012). From learning from accidents to teaching about accident causation and prevention: Multidisciplinary education and safety literacy for all engineering students. Reliability Engineering & System Safety, 99, 105-113.
49. Shang, K. C. and Tseng, W. J. (2010). A risk analysis of stevedoring operations in seaport container terminals. Journal of Marine Science and Technology, 18(2), 201-210.
50. Shang, K. C., Yang, C. S., and Lu, C. S. (2011). The effect of safety management on perceived safety performance in container stevedoring operations. International Journal of Shipping and Transport Logistics, 3(3), 323-341.
51. Shibuya, H., Cleal, B., and Kines, P. (2010). Hazard scenarios of truck drivers’ occupational accidents on and around trucks during loading and unloading. Accident Analysis & Prevention, 42(1), 19-29.
52. Shyu, W. W., Lu, C. S., Tseng, W. J., and Yang, Y. L. (2000). The risk management of container terminal operations. Annual conference proceedings of the Chinese Institute of Transportation Safety, Taipei, Taiwan, 7, 126-135.
53. Siu, O. L. Phillips, D. R., and Leung, T. W. (2004). Safety climate and safety performance among construction workers in Hong Kong - The role of psychological strains as mediators. Accident Analysis and Prevention, 36(3), 359-366.
54. Slack, B. (1993). Pawns in the game: Ports in a global transportation system. Growth and Change, 24(4), 579-588.
55. Soeanu, A., Debbabi, M., Alhadidi, D., Makkawi, M., Allouche, M., Bélanger, M., and Léchevin, N. (2015). Transportation risk analysis using probabilistic model checking. Expert Systems with Applications, 42(9), 4410-4421.
56. Sohn, S. Y. (1999). Quality function deployment applied to local traffic accident reduction. Accident Analysis & Prevention, 31(6), 751-761.
57. Steenken, D., Voß, S., and Stahlbock, R. (2004). Container terminal operation and operations research: A classification and literature review. OR Spectrum, 26(1), 3-49.
58. Sullivan, L. P. (1986). Quality function deployment, Quality Press, 19(6), 39-50.
59. Vis, I. F. A. and de Koster, R. (2003). Transshipment of containers at a container terminal: An overview. European Journal of Operational Research, 147(1), 1-16.
60. Wang, R. T., Ho, C. T., Feng, C. M., and Yang, Y. K. (2004). A comparative analysis of the operational performance of Taiwan’s major airports. Journal of Air Transport Management, 10(5), 353-360.
61. Wanke, P. F., Barbastefano, R. G., and Hijjar, M. F. (2011). Determinants of efficiency at major Brazilian port terminals. Transport Reviews, 31(5), 653-677.
62. Wasserman, G. S. (1993). On how to prioritize design requirements during the QFD planning process. IIE Transactions, 25(3), 59-65.
63. Yang, Y. L., Ding, J. F., Chiu, C. C., Shyu, W. H., Tseng, W. J., and Chou, M. T. (2015). Core risk factors influencing safe handling operations for container terminals at Kaohsiung port. Journal of Engineering for the Maritime Environment, (in press).
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67. Zohar, D. (1980). Safety climate in industrial organizations: Theoretical and applied implications. Journal of Applied Psychology, 65, 96–102.
三、網站部分
1. Tech-on，技術者を応援するサイト，品質機能展開(QFD)，http://techon.nikkeibp.co.jp/article/WORD/20060227/113708/ ，2017年查詢。
2. 交通部統計查詢網，http://stat.motc.gov.tw/mocdb/stmain.jsp?sys=100 ，2017年查詢。
3. 勞工委員會重大災害通報及檢查處理要點之附表五，http://laws.ilosh.gov.tw/ioshcustom/Web/Law/Detail?id=28 ，2017年查詢。
4. 勞動部勞工保險局，http://www.bli.gov.tw/sub.aspx?a=IqOqPaXKrPY%3D ，2017年查詢。
5. 勞動部職業安全衛生署，104年勞動檢查年報，http://www.osha.gov.tw/1106/1164/1165/1168/ ，2017年查詢。
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