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題名:知識分享行為前因之探討:跨層次中介分析
作者:羅偉元
作者(外文):LO, WEI-YUAN
校院名稱:國立臺北大學
系所名稱:企業管理學系
指導教授:陳宥杉
林俊佑
學位類別:博士
出版日期:2021
主題關鍵詞:知識分享行為組織學習文化社會資本創意自我效能組織認同跨層次分析knowledge sharing behaviororganizational learning culturesocial capitalcreative self-efficacyorganizational identificationcross-level analysis
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知識是組織價值的主要來源,而創造組織價值則取決於組織蒐集和運用知識的能力。且激烈的競爭性、複雜性、動態和快速變遷的環境,組織更須依賴提升知識分享等相關能力,以能維繫競爭優勢和永續成長。本研究由社會認知理論、自我效能理論、及社會認同理論之觀點,探討組織層次的組織學習文化、社會資本,及個人層次的創意自我效能與組織認同,對個人知識分享行為的影響。並以創意自我效能及組織認同作為中介變項,分別檢視其中是否具有跨層次之中介效果。本研究之研究對象為我國各級政府行政機關之公務人員,採問卷調查法,共發放40個政府機關,1,200份問卷。最終回收有效問卷909份,回收率為 75.75%。續以SPSS、AMOS及多層次研究之階層線性模型(HLM)進行分析。相關假設模型檢測後發現,組織學習文化、社會資本、創意自我效能、與組織認同,均會正向影響知識分享行為。且創意自我效能與組織認同會分別跨層次部分中介組織學習文化、社會資本、與知識分享行為間之正向關係。本研究由公部門職場情境進行跨層次實證研究,同時納入組織因素與個人因素,類推檢視不同地域及行業之理論模型。知識鑲嵌於組織網絡中並為個人所掌握,且知識分享是一自我驅動的行為,故在此實證論點之下,組織應建構具有遠景並互相維繫的組織環境,以增強員工的自我效能和認同態度,進而能自主性的參與有益於組織的協作行為或活動。本研究之分析發現與見解,拓展並補足相關研究之缺口,提供爾後對知識分享行為進行跨層次整合分析參考。
Drawing on Social Cognitive Theory, Self-Efficacy Theory, and Social Identity Theory, this multilevel research investigates the influences of organizational learn-ing culture, social capital, creative self-efficacy, and organizational identification on knowledge sharing behavior of public sector employees. 909 valid respondants from 40 Taiwan government agencies were surveyed. After measuring the data using SPSS, SEM, and HLM, the results demonstrate that organizational learning culture, social capital, creative self-efficacy, and organizational identification had signifi-cantly positive influences on knowledge sharing behavior respectively. Additionally, the relationships between organizational learning culture, social capital, and knowledge sharing behavior were partially mediated by creative self-efficacy and organizational identification. The empirical findings illustrate a theoretical inquiry and a practical understanding that the organization should create a favorable organi-zational context so as to reinforce employees’ self-efficacy and attitude, and in turn, to engage in collaborative behaviors or activities. The research also provides useful insights for future cross-level integration analysis on the relation of organizational and indivisual factors and personal behavior leading to benefits for the organization.
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三、網路參考資料
公務人力發展學院年度訓練成果總報告。2020年4月14日。取自https://www.hrd.gov.tw/1122/2142/4546/Lpsimplelist。

 
 
 
 
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