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題名:臺北市立綜合醫院員工對醫院民營化型式之看法及未來意向調查
書刊名:醫護科技學刊
作者:張睿詒董鈺琪侯穎蕙楊志良
作者(外文):Chang, Ray-eTung, Yu-chiHou, Yin-heiYaung, Chih-lian
出版日期:2000
卷期:2:3
頁次:頁266-280
主題關鍵詞:民營化組織變革員工抗拒公立醫院PrivatizationOrganizational changeEmployee resistanceGovernment-owned hospitals
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:44
  • 點閱點閱:31
     目標:本研究之目的在瞭解市立綜合醫院員工(不同層級與職別)對不同民營化型式之看法及未來意向,做為在推動既有醫院民營化時,爭取現有員工之認同與支持,並減少員工抗拒之參考。 方法:本研究以臺北市所有市立綜合醫院之員工(分為主管與非主管,非主管再區分為醫師、護理人員、其他醫事技術人員及行政人員等子群)採比例分層抽樣共計1,054人,以問卷方式進行調查。調查時間為86年9月,回收770份,回收率73.1%。本研究所調查公立醫院民營化可行模式,共有五種型式:首長經營制、半開放制度、部份出租或委託經營、整體出租或委託經營及成立公設財團法人。 結果:調查結果顯示,對於市立醫院民營化之態度,員工普遍認同半開放模式及較不認同整體出租或委託模式與公設法人模式,而對於部份出租或委託以及首長經營模式,醫師/主管與其他職別員工/非主管兩方持不一致的態度。此亦可由其留下繼續服務之意願獲得佐證。 結論:從市立醫院各層級或職別員工之角度而言,有利於市立醫院未來績效之民營化模式,卻可能因其對工作環境之變革較大,使得員工一致不認同,如整體出租或委託模式,而另有模式不僅利於未來績效,也亦受員工一致支持,如半開放模式。因此,對既有公立醫院之民營化,如何兼顧民營化之優點與現有員工之認同與支持,創造民眾、員工及政府三贏之結果,實需審慎規劃。
     Objective: This study intends to understand the opinion and attitude of municipal general hospital employees toward different privatization models. This information will provide a reference for gaining consensus and support and lessen the potential for resistance among the employees during the privatization implementation phase. Methodology: This study surveyed the opinions of Taipei City General Hospital employees (management vs. non-management, non-management is further divided into physicians, nursing staff, medical technicians, and administration staff) using proportional stratified sampling, involving 1,054 people. The survey was conducted in September 1997 and 770 responses were received with response rate of 73.1%. This study investigated five privatization models: deregulation, semi-open, partial leasing/contracting-out, total leasing/contracting-out, or non-profit foundation. Results: According to the survey responses, most employees favor semi-open model and least favor total leasing/contracting-out model or non-profit foundation model. As for partial leasing/contracting-out or deregulation, the opinions diverge between physicians vs. all others as well as management vs. non-management. This result could be supported by the desires of employee to stay on after privatization. Conclusion: Privatization models such as total leasing/contracting-out that are more advantageous to the hospitals in terms of performance are not favored by the employees, perhaps because these models also bring the most disruption to the work place. On the other hand, models such as semi-open that will bring improved performance are also favored by the employees. Therefore, in order to obtain the advantages of privatization and support among current employees, as well as to ensure the public, hospital employees and the municipality all winners, careful deliberation on privatization is a necessity.
期刊論文
1.丁志音(19990400)。醫師如何看待醫院的企業化經營管理趨勢。中華公共衛生雜誌,18(2),152-166。new window  延伸查詢new window
2.石淦生、羅紀瓊、陳國樑(19961000)。公私立綜合醫院服務層面效率差異之探討。中華公共衛生雜誌,15(5),469-482。new window  延伸查詢new window
3.楊君仁(19990600)。公營事業民營化下的員工權益保障。社會文化學報,8,119-139。  延伸查詢new window
4.陳琇玲、楊志良(19941000)。省市立醫院負擔政策責任項目之專家評估。中華公共衛生雜誌,13(5),395-404。new window  延伸查詢new window
5.張玉山、王家龍(19970800)。民營化員工權益補償與優惠認股方案。臺灣經濟金融月刊,33(8)=391,26-35。  延伸查詢new window
6.黃俊琅(19970600)。公營事業民營化的契機。臺灣經濟研究月刊,20(6)=234,31-34。new window  延伸查詢new window
7.Duck, J. D.(1993)。Managing change: The art of balance。Harvard Business Review,71(6),109-118。  new window
8.Strebel, P.(1996)。Why do employees resist change?。Harvard Business Review,74(3),86-92。  new window
9.羅紀瓊、石淦生、陳國樑(19960900)。醫院效率之衡量--DEA方法之應用。經濟論文,24(3),375-396。new window  延伸查詢new window
10.Kotter, John P.(1995)。Leading change: Why transformation efforts fail。Harvard Business Review,73(2),59-67。  new window
會議論文
1.朱昭美、李少珍、李丞華(1996)。全民健保下醫院財務分粗及其影響因子。中華民國公共衛生學會85年大會曁學術研討會。  延伸查詢new window
研究報告
1.楊志良、張睿詒、侯穎蕙、林曉蕾(1998)。市立中興醫院公民營混和式經營之可行性評估。  延伸查詢new window
2.楊志良、尤宜安、邱琮秀(1992)。省市立醫院財務問題之研究。  延伸查詢new window
3.國家發展會議秘書處(1996)。經濟發展議顆總結報吿。台北:行政院經濟建設委員會。  延伸查詢new window
學位論文
1.王巧雲(1996)。我國地區醫院技術效率之研究:DEA方法的應用(碩士論文)。國立政治大學。  延伸查詢new window
2.林澤森(1991)。從財務分析面比較區域級省(市)立醫院和私立醫院經營績效(碩士論文)。中國醫藥學院。  延伸查詢new window
3.魏慶國(1992)。省市立醫院與教會醫院生產力及其影響因素之研究(碩士論文)。國立臺灣大學。  延伸查詢new window
圖書
1.江東亮(1999)。醫療保健政策:台灣經驗。台北:巨流圖書公司。  延伸查詢new window
2.台南市政府(1997)。台南市立醫院繼續委託秀傳紀念醫院經營契約書。  延伸查詢new window
3.台北市政府(1997)。台北市立醫療院所試辦半開放醫療業務實施要點。  延伸查詢new window
4.台北市政府(1996)。台北市立萬芳醫院委託經營契約書。  延伸查詢new window
5.Kreitner, R.(1995)。Management。Boston:Houghton Mifflin。  new window
6.Rakich, J. S.、Longest, B. B. Jr.、Darr, K.(1992)。Managing Health Services Organizations。Baltimore:Health Professions Press。  new window
其他
1.台中市政府(1995)。台中市立復健醫院委託營運契約書。  延伸查詢new window
2.台中市政府(1995)。台中市立老人醫療醫院委託營運契約書。  延伸查詢new window
3.高雄市政府(1998)。高雄市立小港醫院委託經營契約書。  延伸查詢new window
4.行政院衛生署(1999)。行政院衛生署所屬醫院民營化辦理情形,http://www.doh.tpg.gov.tw/news/8808/880830.htm。  延伸查詢new window
圖書論文
1.Tichy, N. M.、Ulrich, D.(1987)。The leadership challenge: A call for transformational leader。Organizational Behavior and the Practice of Management。Glenview:Scott Foresman。  new window
 
 
 
 
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